SUMMARY

• Eight plus years of experience in Information Technology as a Senior Quality Analyst, with strong expertise in Manual and Automation Testing.
• Extensive knowledge on STLC and multiple SDLC Methodologies like Agile Scrum, Waterfall and Rational Unified Process (RUP).
• Experience in analyzing Business Requirement Documents, Functional Specifications and Technical Specifications.
• Expertise in functional testing, regression testing, unit testing, GUI testing, browser compatibility testing, and User Acceptance Testing.
• Strong hands on experience in manual testing and automation testing using Quick Test Professional (QTP), Quality Center, ALM, VersionOne.
• Expert in tracking and managing the requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Involved in test execution, issue resolution and report generation to assure that all aspects of a project are in compliance with the business requirements.
• Worked in cross functional and geographically dispersed team environments, and a good understanding of team management.
• Analytical, methodical, and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long - term business, financial, and system requirements.
• Excellent communication skills with ability and willingness to work towards the business and technical requirements of clients and users.

TECHNICAL SKILLS

Testing tools: Quick Test Professional (QTP), Unified Functional testing (UFT)

Defect Tracking Tools: Test Director, Quality Center, ALM 11.0, Atlassian Jira, VersionOne

Database Management Systems: Oracle 11g, MS SQL Server, Toad Data Point

Scripting Languages: VB Script, SQL, HTML

Operating Systems/ Products: UNIX, LINUX, Windows - 7, Vista, XP 2003, 2000, 98

Methodologies: Waterfall, Agile, Scrum, RUP, UML

MS Suite/ Project Tools: MS Office (Word, Excel, PowerPoint, Outlook), MS Visio

UML modeling tools: Enterprise Architect, Rational Rose, Balsamiq, SnagIt

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Senior QA Analyst

Responsibilities:

• Analyzed Business Required Documents and extensively communicated with Business Analysts to develop efficient test scenarios and test cases.
• Facilitated in creating test plan, case reviews with cross-functional team members.
• Created test cases, design steps and defects using Quality Center to cover overall quality assurance testing.
• Performed functionality testing, regression testing, system testing and user acceptance testing as needed.
• Interacted with developers to follow up on defects/issues.
• Tracked bugs and created reports using Quality center.
• Created checklists (Test Scenarios) according to the application, executed and compared the actual vs. expected results, logged the test results.
• Designed and executed manual and automated test cases through QC by integrating QTP
• Performed Data Driven testing with multiple test data inputs with QTP and MS-Excel
• Maintained and enhanced the recorded scripts by parameterization, correlation and worked with object identification and object spy.
• Used Quality Center as defect tracking system to report bugs and keep a track of bugs throughout its life cycle and provided the defect report.
• Performed the database validation using SQL Queries in order to validate the data.
• Performed code review for QTP Scripts along with team members.
• Interacted with account managers and application developers to resolve issues.

Environment: VersionOne, Jira, UFT, ALM, TOAD, SQL Server Windows, Microsoft Visual Studio, UML, Word, Excel, PowerPoint, Outlook, MS Visio, MS Project

Confidential, Herndon, VA

Senior QA Tester

Responsibilities:

• Involved in writing test cases and Requirement Traceability Matrix
• Generated test scripts for Functional, Data driven and Regression testing using automated testing tool Quick Test Pro.
• Analyzed specifications and requirements to develop and create Test Cases using Quality Center
• Executed tests to verify the web GUI using Quick Test Pro.
• Converted Functional requirements into detailed scenarios and test cases.
• Designed Test Documents and recorded test results to use them during regression testing after each build.
• Performed data drive testing to validate the same set of operation with different sets of data.
• Performed Smoke testing, Regression testing and UAT to ensure that system is user friendly for customers.
• Enhanced the test scripts through Check Points and Parameterization using Quick Test Pro.
• Used TOAD for SQL Server to write SQL queries for data validations
• Used QTP to learn the functionality objects, run tests, debug tests, view results and to report the defects.
• Worked closely with developers to log, track and follow through on all software bugs and providing more information about bugs.

Environment: ALM, Jira, QTP, SQL Server, Visual Studio 2005, .NET framework 2.0, Windows

Confidential, Denver, CO

Senior Test Engineer

Responsibilities:

• Maintained the Traceability Matrix between the Requirements and Test cases.
• Coordinated and conducted user acceptance testing.
• Involved in System Testing, Regression Testing, Functional Testing, and Backend Testing.
• Involved in creating test scripts for the approved Change Requests in Quality Center.
• Involved in tracking and submitting the defects.
• Tested web applications on different browsers (Internet Explorer, AOL, and Firefox).
• Involved in validating the MTR’s (manual test required) after the automation test is run for each build.
• Analyzed test cases for automation and created design scripts for regression testing using QTP
• Conducted Regression Testing on various builds and recommended the build in various environments.
• Actively involved in CR (Change Requests), DCR (Development Change Request) and DU (Documentation Update) meetings with the client for discussions on approval of changes to system.
• Executed SQL queries to validate backend data.
• Involved in System Qualification testing with the end users.
• Documented all phases of testing tasks to have IT and Business Approvals

Environment: QTP, Mainframes, Toad, Jira Microsoft Visual Studio, UML, Word, Excel, PowerPoint, Outlook, MS Visio, MS Project

Confidential, Pomona, CA

QA Analyst

Responsibilities:

• Responsible for understanding the application functionality, SRD’s and participating in the document inspection meetings.
• Tested various operations in the claims processing (Adjustments, Claims, and Overpayments, underpayments).
• Involved in testing of claims processing for institutional, professional and dental, including benefit rules, re-adjudications and prior- authorizations.
• Authored and executed test cases for Claims and Customer Service Workflow manually.
• Identified, analyzed and documented defects, error and inconsistencies in the application using Quality Center.
• Performed Smoke test for each new environment and new build.
• Was responsible for System, Functional and User Acceptance Testing (UAT).
• Identified any potential quality issues as per defined process and escalated them immediately to management.
• Ensured that validated deliverables meet functional and design specifications and requirements.
• Created, updated and maintained Test Matrix and Traceability Matrix and involved in Gap Analysis.
• Participated in weekly and bi-weekly team meetings to report testing activities for cross- functional projects

Environment: Atlassian Jira, QTP, ALM, Toad for Data Point, UML, Word, Excel, PowerPoint, Outlook, MS Visio

Confidential

Software Tester

Responsibilities:

• Analyzed the business requirement documents and system specifications.
• Assisted team lead in creating test plan document & also was responsible to create Requirement Traceability Matrix
• Developed Test Cases and Test Scenarios for testing the application.
• Performed Manual Testing, System Testing, Acceptance Testing, Functional Testing and Performance Testing for verifying application functionality and performance.
• Created the test execution plan using Quality Center
• Developed automated test scripts for functionality testing using Quick Test Pro
• Conducted multiple cycles of Regression Testing using the automated scripts.
• Logged bugs in Quality Center.
• Participated in Bug reporting and reviews.

Environment: HP ALM, QTP, My SQL server, UML, Word, Excel, PowerPoint, Outlook, MS Visio

Confidential

QA Tester

Responsibilities:

• Created Manual Test Cases for validating the Functionality.
• Created Test Scenarios and executing to test Business Rules.
• Interacted with the Project Manager for the Requirements.
• Reviewed documentation generated through SDLC process
• Created test plan templates which were to be used as best practices format for business units.
• Actively participated in reviews with the test leads and test manager.
• Responsible for preparing, reviewing and executing the test cases.
• Maintained the repository of manual and automated test scripts using Quality Center.
• Extensively used MS-Office for documenting test cases, test procedures and creating user guides.
• Verified data integrity and consistency using SQL Queries.
• Documented the test results and defect reports.

Environment: HP ALM, QTP, My SQL server, UML, Word, Excel, PowerPoint, Outlook, MS Visio