PROFESSIONAL SUMMARY:

• Familiar with Software Development Life Cycle in a QA role for well over 5 years.
• Great analytical and consulting experience to solve customer facing issue and outspoken skills.
• Proficient in Manual Testing, Microsoft Office Suite, know SQL and UNIX commands.
• Familiar with basic automation tools, Practi Test, See Test, JUnit and wire shark.
• Tested with various mobile platforms (iOS, Android, Windows phones) based on requirements.
• Used JIRA and IBM Clear Quest for bug tracking tool and used IBM Clear Case for repository control.
• Have experience testing indoor and outdoor Wi - Fi coverage, various functions such as bluetooth and mobile networks.
• Have experience in Test Strategy, Test Development and Test Plan creation and troubleshooting skills.
• Fundamental knowledge of C, object oriented design programming, Java, C++, digital logic design, electrical engineering, Mat Lab, Multi Sim, AVR Studio, and Lab View. Experience with network analyzers, oscilloscopes and function generators.

PROFESSIONAL EXPERIENCE:

Confidential, Holtsville, NY

Embedded Software Test Engineer

Responsibilities:

• Interacted with various teams, software development, marketing and other teams to get clear understanding of the requirements and features to validated for each cycle. Tested customer facing application constantly.
• Helped test embedded software on new and legacy products from scanners to mobile computing devices.
• Upon issues discovered or concerns, helped developers reproduce and provide feedback on how it occurred. Sometimes even the implementation between products varied to so needed to clarify the discrepancy.
• Created new test plans and test development strategies for new features and scenarios, got feedback from various stake holders.
• Extensive testing of new product to simulate use-case scenarios and break product before release.
• Run automation scripts using Zeus for regression, functional and integration testing.
• Validate customer issues and their corresponding software fix(s) as operational. Check customer use case and interact with developer on how fix implemented to see any other feature broken and thorough check fix
• Provide insight in to benchmarking for various categories and update test plans / cases as needed. Did research on which displays are unique and provided report to leads in order to purchase updated devices.
• Perform manual testing on various new and updated products with basic functionality to bluetooth, Wi-Fi and cellular networks.

Confidential, New York City, NY

Quality Assurance Consultant

Responsibilities:

• Working on various wireless 802.11 (AC and cable hotspot Wi-Fi) technologies and constant field-testing. Interacted with client on what development team added for features and issues fixed to give updated status.
• Perform analysis and provide reports to clients with feedback and suggestions. Included metrics for testing Wi-Fi in home with 802.11 AC coverage, cable Wi-Fi around indoor and outdoor hot spots.
• Wrote test cases for both automation and manual testing in PractiTest suite for various projects.
• Used See Test to write script for video application automation using JUnit.

Confidential, Holtsville, NY

Software Performance Analyst

Responsibilities:

• As a team introduced and implemented benchmarking procedures for cell phone performance testing. Initiated various input from team players to get a clear understanding and meeting all expectations.
• Provided cell phone benchmarking reports to engineering and marketing teams for competitive and company products.
• Performed market research on various display types and technologies used across various regions.
• Used tools (Matlab) to generate and display images on various phones and provided metrics for engineering, marketing and testing teams.
• Create and execute manual test plans for various functions (imager, scanner and bluetooth) and log any issues as they arise in IBM Clear Quest.

Confidential, Ronkonkoma, NY

Quality Associate Engineer

Responsibilities:

• Inspected various (RF connectors, cable assembly) parts for conforming to strict military standards.
• Performed root cause analysis on hardware products to find underlying issues and report based to external vendors or other engineering teams.
• Processed customer returns and provided timely responses since could issue could be ratings or manufacturing related.

Confidential, Jericho, NY

Technical Support Representative

Responsibilities:

• Resolved customer’s internet connection problems and other various computer issues over phone.
• Assisted customers with basic set-up of network, solving problems related with firewalls, antivirus / spy ware, and internet explorer, configuring email programs and registering cable modems.
• Deciphered people’s problems and resolved then in a timely manner and met company’s goals.

Confidential, Farmingdale, NY

Manager / Customer Representative

Responsibilities:

• Assisted all customers who entered the gas station and resolved any issues.
• Building relations with customer and up-sell whenever opportunity arises.
• Maintained all business records, gas inventory on a daily and recurring basis.
• Maintained stock in store and kept a good and clean environment at the station.
• Did inventory management and placed order to various vendors daily.

Confidential, Ronkonkoma, NY

Internship / Apprenticeship

Responsibilities:

• Programmed hardware products and tested for all features to confirm operational.
• Beta tested hardware and software for functionality and reported any issues or errors as well as recommendations for improvements.
• Various incubator products tested for wired and wireless (Wi-Fi) functionality
• Tested LED’s and flashed all modules to be installed in Cash Cab vehicle.
• Used AVR studio to write code for ATMEL micro processor for testing basic functions.

Confidential, Melville, NY

Internship

Responsibilities:

• Tested and tuned boards to meet specific company standards in high radio frequency applications.
• Logged data in forms and used network analyzer to do all testing and evaluation.
• Most of the boards were embedded systems, assembled together to be a functional device.