SUMMARY:

• 11+ years of experience in Information Technology
• 8+ years of experience in Software Quality Assurance
• Excellent understanding of various Software Quality Assurance methodologies and Processes (Agile, Scrum and Waterfall)
• 6+ years of experience in administration of HP Testing tools (HP QC/ALM, QTP/UFT, Load Runner/PC)
• Expertise in script less automation tools Tricentis Tosca & Worksoft Certify
• 6+ years of experience of leading a team of testers
• 4+ years of experience in defining Test Strategy & Implementing Test Tools to optimize Testing
• 5+ years of experience in conducting technical interviews
• 3+ year of experience of Project Management
• 3+ years of experience in administration of SQA activities for international clientele in a split time zone environment
• Mentoring and training new/junior QA team members in domain understanding, writing test plans and accomplishing test objectives
• 4+ years of experience of using ITIL concepts specially on Service Validation and Testing
• Testing Experience of Client/Server, Data Warehouse, SOA, Web Services, e - Business, B2B, XML, POS, CMS, Financial, Mutual Funds, Wealth Management, Registered products, Investments, Leasing & Banking software products
• Business knowledge of Accounting and Finance
• Skilled in managing whole of SQA life cycle that includes planning, developing and executing of test cases ranging from functionality, SQL query writing, backend database validation, UAT, business, GUI, Load, stress & performance level for both manual and automated testing
• Software Test Management and Automation
• Client Training and Management
• Cross Functional Team Leadership
• Process Planning and Development Management
• Business Process Re-engineering
• Mentor and trained new/junior QA team members in domain understanding, writing test plans and accomplishing test objectives
• Strong analytical and communication skills

WORK EXPERIENCE:

Confidential, Austin, Texas

QA Automation Practice Lead

Responsibilities:

• Analyzing existing testing process and all enterprise applications, which resulted in Automation Tool recommendation ‘Tricentis Tosca’
• Worked with the vendor to negotiate licenses and support agreement
• Documented and lead the implementation process for the Tosca tool
• Performed Risk Analysis to identify scripts for Smoke & Regression testing
• Created automation guidelines to manage the offshore and onshore collaboration

Confidential, Toronto, Ontario

QA Lead

Responsibilities:

• Recruited and Managed 8 + QA resources (Onshore & Offshore) to facilitate testing activities for multiple projects (Agile & Waterfall)
• Lead the team to adopt and to redefine the QA process for effective testing in Agile based project. This resulted in early deduction of Defects and improved the quality of the test delivery
• Implemented practices of Automation by utilizing HP BPT framework to optimize, and to deliver faster testing services
• Assisted in acquiring HP licenses for testing tool that pertains to requirements of QA service delivery on projects
• Leading the tasks of implementing HP Performance Center 12.02 and planning the upgrading for HP ALM 11.0 to 12.02
• Designed Strategy & Scripts to perform Performance testing to analyze the scalability of the application & database server
• Conducted Defect triage meetings with the team, documenting, assigning and prioritizing bugs
• Worked with Senior leadership to implement strategy and develop KPI
• Regular mentorship and goal setting of QA employees
• Assisted in creating RFP(s) for new projects

Tools and Technologies: EFront, HP ALM 11.00, HP BPT, HP Performance Center 12.05, CRD 9.4, JIRA, Jenkins, Web 2.0, Mobile, SQL and VB scripting

Confidential, Edmonton, Alberta

SR QA Automation Analyst & HP ALM Administrator

Responsibilities:

• Administrating users in HP QC/ALM, UFT, Load Runner, Worksoft Certify creating new projects, customizing projects workflow based on project requirements, performing all upgrades and patches.
• Creating, maintaining and executing test scripts (manual & automated) for various streams
• Developed strategy to stream line testing process by automating test data creation process in HP QTP/UFT.
• Developed strategy to automatically identify areas of testing on SAP landscape for Bi-weekly and emergency QA build migration from Dev, this was accomplished by implementing 3 rd party tool called Live Compare
• Creating detailed automated reports to evaluate testing progress for ‘Test Execution Readiness’, ‘Weekly-Daily Defect Report’ and ‘Test Script Development’ in HP QC/ALM
• Trained UAT & QA testers in HP QC/ALM & QTP/UFT to effectively utilize the tool
• Organized test case reviews with project members and updated them accordingly.
• Coordinated with team members and Business Analyst to understand upstream and downstream impact for new changes, that is required for creating relevant test sets from existing test cases.

Tools and Technologies: SAP CORE (Banking), SAP ECC, SAP Portal, SolMan, SAP TAO, HP QC/ALM 10/11.52, HP QTP/UFT 10/11.5, Load Runner 11 MS SQL, Remedy, Live Compare, SQL, VB Script, MS Visio, MS Project, Worksoft Certify,

Confidential, Toronto, Ontario

SR QA Lead Analyst

Responsibilities:

• Developed Test Plans for various business process by analyzing modules of application and available resources (# of testers)
• Creating Unit/Component/negative Test Cases for various modules
• Creating procedure’s to retrieve appropriate variable Data input values required for scenario testing
• Developed various business scenarios for functional, functional-negative & integration testing with limited resources(Out dated Job Aids/ No- Job Aid)
• Effectively administered business users to perform UAT
• Lead chair in regular status meetings to state any bugs, problems and risks.
• Developed strategy to effectively implement Quality Center by coordinating with UAT testers
• Developed several SQL queries scripts to perform backend testing of the database.

Tools and Technologies: PeopleSoft (Campus Community), HP Quality Center 11. Oracle 10g, MS Office 2010, JIRA

Confidential, Toronto, Ontario

SR QA Analyst

Responsibilities:

• Involved in recognizing new processes, finding out breaks in current processes, organizing training sections for new process developments and completion.
• Created Business required document by coordinating with developers and Architecture
• Created & executing manual & automated test cases for various business process
• Verified and Validated the Data using SQL queries
• Performed security testing by utilizing on the Web research for latest security vulnerabilities
• Created detailed document on identified bugs/issues and entering it on bug tracking tool (developed in-house)
• Performed high level load testing by using JMeter

Tools and Technologies: .Net, MS SQL 2010, Selenium, JMeter, MS Office 2010, Test Management (developed In-house) & Agile

Confidential, Mississauga, Ontario

QA Analyst

• Planning workflow for the team and developing Test Plans, strategies, Test/Defect Matrices and Reports
• Participating in the client and stakeholder meetings, interviews and reviews
• Participation in multiple activities throughout the SDLC
• Creation of business documents like business flows, requirements, diagrams and functional specifications
• Coordination among the teams to streamline the project for the effective alignment and efficiency.
• Liaison with development and business team to accomplish project task
• Creating specifications, transformation to test scenarios, creation of test cases, recording the test case steps, execution and validating the results
• Creation of use cases, system flow documentation and database supporting documents
• Executed test-case for scheduled, emergency releases, Integration and Regression testing
• Design, Develop and Implement extensive strategies for automated (QTP, Load Runner) & manual testing
• Documented Root Cause Analysis for high severity incidents/issues for applications and infrastructure to prevent re-occurrence
• Conducted survey with business users to measure quality of new releases/changes that were implemented  

Tools and Technologies: J2EE, Oracle 7.2/8i, JDE, Peoplesoft, MS SQL Server, HP Quality Centre, HP Quick Test Pro, HP Load Runner, VB Script, Web Methods, RUP, Visual Source Safe, Lotus Notes R7, ERWin, MS Project, Quest Toad, Windows XP, Remedy.