SUMMARY:

• Over 12 years of experience in Quality Assurance of various business applications on web and mobile platforms for e - commerce, financial, healthcare and telecom companies.
• Four years of experience as Scrum Master and also in leading, training and managing on-shore and offshore testing teams on products and processes
• Knowledge of RDBMS concepts and experience in backend testing and data validation.
• Hands on experience in automation and performance testing using Cucumber, Ruby, QTP/UFT and LoadRunner. Experience and working knowledge of open source test tools such as Jmeter, Postman and OpenSTA.
• Experience creating QA documents and metrics (e.g. Test Plans, Test Cases, Test Scripts, Quality gates, etc)
• Ability to work with business team to gather requirement to write test cases in absence of proper use case documents.
• Support and coordinated user acceptance testing efforts.
• Created product support manual, standards and documents for on boarding and training new resources and offshore teams.
• Excellent verbal, written and analytical skills with ability to work in a team as well as individually.
• Well versed with Waterfall and AGILE / SCRUM methodologies and tools.
• Certified Scrum Master (CSM) and Project Management Professional (PMP)

TECHNICAL SKILLS:

Testing Tools: Load Runner 9.x, Performance Center 9.1, Test Director, BPT, UFT 11.0, SoapUI, Postman, Jmeter, OpenSTA, SeeTest, Rally, BluePrint, Rational Unified process, Rational Clear quest, Rational ClearCase

Testing Black Box: Testing, ad-hoc Testing, System Integration Testing, backend testing, Regression Testing and Performance Testing (Load Testing, Soak/ Stress Testing and Capacity Testing)

Database: SQL*Plus, Oracle7.3/8.1/9/11, MS-Access, MS SQL Server, Toad

Languages: Ruby, Gherkin, Java, HTML, C, VBScript

Defect Tracking Application: Life Cycle Management, Quality Center, JIRA, VersionOne, TFS and Rational ClearQuest.

Utilities/Tools: MS Word, MS Excel, MS Office, Jenkins, GitHub, Bamboo, Confluence, VSS

PROFESSIONAL EXPERIENCE:

QA Lead/Scrum Master

Confidential, Atlanta, GA

Responsibilities:

• Prepared on-boarding documents for new hires and interns
• Worked with support services to identify customer flows
• Work with release team to define acceptance criteria for completed features
• Helped reduce customer escalations backlog to under five per sprint
• Tracked and resolve Apple platform related bugs
• Monitored and updated issues and progress to management through quality reports
• Prepared automation (Cucumber, Ruby) strategy to reduce smoke testing effort by 50% and reduce regression effort by 20%.
• Enforce scrum practices as scrum master of the team
• Implemented geekbot tool for stand up to increase productivity

System Test Lead

Confidential, Norcross, GA

Responsibilities:

• Worked with delivery manager to develop QA process including entry and exit criteria for system testing.
• Created the defect workflow process and conducted daily defect triage meeting to identify high risk issues.
• Coordinated work assignments between various on-shore and offshore resources.
• Review and evaluate QTP test scripts created by third party vendor for test coverage and reusability.
• Identified regression suite covering different channels and client set up.
• Prepared daily status reports regarding status and progress of testing and quality metrics of the application.

QA Lead/Scrum Master

Confidential, Atlanta, GA

Responsibilities:

• Represented QA team in the grooming and stake holder review meeting.
• Established QA process and standards during transition from MS Excel to ALM.
• Prepared training strategy and exercise manual for new members of the team for faster knowledge transfer.
• Prepared QA reports in ALM dashboard.
• Conducted defect triage with product owner and development team to stack rank the defects.
• Worked with integration team for smooth integration of ALM and VersionOne (Agile Tool).
• Prepared automation road map and test plan using UFT (BPT)
• Coordinated testing effort among QA members spread across multiple scrum teams in different locations.
• Prepared monthly and quarterly quality metric report presented to the management

QA Lead

Confidential, Atlanta, GA

Responsibilities:

• Participated in POT (Product Owner team), a JAD session like meeting, to design the business process model, user experience and create user stories.
• Write acceptance tests against the user stories, data definition and business process model in BluePrint.
• Implemented Open2Test framework in QTP for regression testing.
• Prepared training documents and guidelines for offshore transitioning.
• Prepared Test methodology process of onshore-offshore coordination.

Sr. Test Engineer

Confidential, Ft. Lauderdale FL

Responsibilities:

• Experience in testing multitier web application and browser and device compatibility testing and social media integrations.
• Worked with production team in prioritizing outstanding and backlog issues.
• Prepared product documents and documented regression and sanity test cases for various products to ensure smooth knowledge transfer.
• Used SOAP UI to test SOA / Web Services, for interfaces fetching real time data.
• Prepared and executed Jmeter tests for performance testing and compared response times for different server configurations.
• Performed backend validation using SQL queries.
• Created and execute SQL scripts for data conversion
• Coordinated offshore testing efforts to increase the number of defects tested and closed per release.

Sr. QA Engineer

Confidential, Atlanta GA

Responsibilities:

• Develop test plans in Quality Center based on requirements provided by business.
• Review the test plans with development and business teams.
• Deploy file changes and database changes in the QA environment.
• Worked with SME, developers and customers in gathering requirement for testing.
• Automate the test plans using QTP for regression and save time during new releases.
• Log and track defects using Quality Center.
• Conduct performance testing using OpenSTA and monitored server CPU and memory usage.
• Document and support UAT.
• Involved in intensive backend testing using SQL queries.

Sr. Test Engineer

Confidential, Atlanta GA

Responsibilities:

• Created Test requirement, test plan, strategy and test case documents which enabled the team to systematically plan and execute tests in timely manner.
• Provided extensive trainings to off shore team members and was responsible for communications with external interface teams about the integration testing.
• Sanitized the load test environment by checking the WebLogic servers, Netx system, gateways, simulators, etc.
• Responsible for opening defects and updating the results in Quality Center, communicate with the developers about the slow queries or java methods and help pin point the problems areas.
• Worked with system engineering to team to set up UAT environment and supported multiple UAT teams.
• Used Mercury Quick Test Pro for functional testing of the JBBOS GUI. Also involved in intensive manual testing in UNIX environment.

Sr. QA Analyst

Confidential, Atlanta GA

Responsibilities:

• Identified business critical performance requirements with the business team and created test strategy document, test plan and tests cases for functional and load testing.
• Installed Loadrunner and configured monitors.
• Developed and correlated load test scripts using HTTP/Web Protocol in LoadRunner.
• Performed load and stress testing and monitored and analyzed the performance of the application for speed and stability.
• Co-ordinated defect review meeting with developers and business to analyze defects.
• Automated the test cases for regression testing and parameterized the text check points for dynamic data using Quick Test Pro. Created functional modules of QTP scripts to increase the reusability of the scripts.
• Verified the test case execution results between two different database environment-Interbase and Oracle.
• Maintained traceability matrix between test cases and use cases for requirements coverage.

Test Engineer

Confidential, Atlanta, GA

Responsibilities:

• Developed test plans and test scripts from Product Requirements and GUI Design specifications document for each module.
• Analyzed deltamatic scripts in mainframe system in the debugger to detect cause of the defect.
• Verified booking or cancellation results by querying the database using SQL*PLUS using Toad.
• Correlated and enhanced Vuser scripts to facilitate performance testing. Enhanced Quick Test Pro Script (VB Script) using different User-Defined-Functions.
• Performed load testing and stress testing using rendezvous points and recording transactions in LoadRunner, to pinpoint potential problem areas and bottlenecks.
• Worked closely with the project team in planning, coordination and implementing QA methodology.