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Sr. Qa Analyst Resume

New, JerseY

SUMMARY:

  • Around 7 years Quality Assurance experience in Software Testing in Financial, Digital, Retail, Telecom, POS, Insurance and E - commerce industries.
  • Experience in both Confidential and Automated testing using HP interactive products like - HP Quick Test Professional QTP/UFT, HP ALM/Quality Center (QC).
  • Expertise in System Requirement Analysis, GUI Testing, functionality testing, Integration Testing, Exploratory testing, Black box techniques, Regression Testing, Security testing, User Acceptance testing, Compatibility testing, Load testing, Smoke testing, System testing and RBT (Risk Based testing).
  • Experience in performing Backend Testing (Oracle and SQL Server).
  • Worked on applications which were based on platforms like Java J2EE, .Net,
  • Experienced with SOA, Web Services, SOAP, RESTFUL, WSDL technologies.
  • Proficient in Testing SOAP and RESTFUL Web Services using Soap UI.
  • Well versed with Software Development Life Cycle (SDLC), agile/ Waterfall development models, Software Testing Life Cycle (STLC), Logging and Tracking Defects in all the phases with major responsibilities.
  • Extensively involved in Defect Reporting and Defect tracking process using MS-Access, Clear Quest, RTC, RQM Test Director and ALM/Quality Center (QC), JIRA, Rally and Bugzilla.
  • Worked with Development and Requirements Analysts to define Test Scenarios and ensure that test requirements are correct and complete.
  • Good exposure in creating documents (QA Status Report, QA Summary Reports, QA Test Logs, issue and defects) to apprise project team members as to the status of meeting defined quality goals.
  • Participated in Requirements review and supported User Acceptance and Production Verification Testing.
  • Work across multiple cross-functional teams to execute full system, interface, and end-to-end testing.
  • Performed cross browser testing using Selenium Web Driver and Test NG.
  • Worked extensively on creating Traceability Matrix between Requirements and Test Cases using HP Quality Center (QC).
  • Strong understanding of software Test Methodologies and knowledge of modern software development processes, including Issue/Bug.
  • Tracking, Release management, Requirements etc.

PROFESSIONAL EXPERIENCE:

Sr. QA Analyst

Confidential, New Jersey

Responsibilities:

  • Performed functional, regression, integration and User acceptance testing.
  • Worked with Data Management team for exported and imported Data Feed feeds for Patient Dispenses from Specialty Pharmacies and for all patient Status files.
  • Launched, developed and implemented patient support program working with Pharmaceutical Industry Brand teams and implementation teams.(Reimbursement hotlines, Specialty pharmacy networks, Patient Assistant Programs, Copay Assistance programs and adherence programs)
  • Conduct a GAP analysis with existing healthcare application.
  • Involved in sprint planning and sprint retrospective meetings.
  • Involved in Daily stand up/scrum meetings.
  • Support all internal and external audit activities as needed.
  • Performed Smoke, Functional, GUI/design, Block Box, End to End, Navigational and Regression tests during the execution phase.
  • Assisted with Pharmacy Prescription filling Maintenance testing functionality for Orders for patients.
  • Creates, modifies, reviews and maintains departmental policies, procedures, work instructions, scripts, letters, faxes, SOPs and training materials to ensure they are current and adequate and meets the needs of the team and the clients.
  • Tested the application using agile methodology.
  • As a senior team member, Participated in creating the LOEs' for this test effort.
  • Used Rational Clear Quest Bug Reporting tool to log the defects and reporting purposes for developers to fix the defects.
  • Developed White box and Black box (System Testing) test cases.
  • Worked on all triage files to different specialty pharmacies
  • Performed testing in SIT, Pre-Pod and PROD environments.
  • Developed Selenium Framework using Test case frame works like Junit/Java and TestNG.
  • Used Selenium RC and Web Driver with TestNG for automating partner integration testing.
  • Assisted with Pharmacy Maintenance testing functionality for Orders for patients
  • Prepared Test Script Selenium Web Driver Backed Selenium for testing Web applications.
  • Involve working with Automation Framework Hybrid Framework in Selenium
  • Developed ANT build files for maintaining test automation builds & Java based library to read.
  • Used TestNG Framework for creating Selenium scripts.
  • Involved in Defect logging and tracking by using Bugzilla.

Senior Software Test specialist

Confidential, VA

Responsibilities:

  • Analysed the Business Requirement Document (BRD) and Functional Specification documents (FSD) to prepare Test Cases based on the Test Plan and Use Cases and attended Reviews meetings to better understand the applications.
  • Participated in Walkthroughs with Team lead, System Analyst, HCD Designer, Project Coordinator and the Development team to discuss the outstanding defects and scope change requests..
  • Migrated scripts from Selenium IDE to Selenium Web driver and created framework scripts from scratch.
  • Used Selenium core to quickly record and play back the tests in the actual environment that they will run the web browser
  • Written and executed test cases in HP Quality Center for the release.
  • Worked very closely with the Development team to analyse the application at the backend level and to describe the defects.
  • Create and execute the test scripts using WebDriver (Selenium).
  • Involved in creation, execution, review of Test Cases in RQM.
  • Involved in Functional Testing, Regression Testing, SIT, UAT.
  • Report and track bugs and maintaining Defect Database using RTC and RQM.
  • Experience with client tools such as Pricing Centre, Customer Centre and Developer Centre.
  • Basic knowledge of batch Pipeline Manager Modules and Real-Time rating.
  • Basic knowledge of Roaming, TAP Roaming Manager, in collect, out collect, Interconnect.
  • Day to Day billing cycle, Pipeline Rating, Invoicing - Production Environment.
  • Handle Pipeline day to day billing cycle and batch pipeline rating.

Environment: Windows, RTC, Selenium, UNIX, Oracle, Web services, SQL, Firebug, Http, Agile, SDLC, QTP, ALM/Quality Center, Web Services, SOAP UI, API, XML, UML, MS Office, etc.

QA Analyst

Confidential, New Jersey

Responsibilities:

  • Review Project documentation and ensure adherence to standards.
  • Participate in Requirements workshops.
  • Carrying out Static Requirements Testing.
  • Execution of Test Scripts to agreed project standards and within agreed timescales
  • Prepared and executed SQL queries to retrieve required test data from ICOMS.
  • Analyzed test data and Conducted Database or Data driven testing under certain business rules for data population in DB.
  • Attended triage meetings to understand and consider the scope changes for the release during the test execution phase
  • Involved in preparation Test plan.
  • Worked on both Confidential and Automation of the application using Selenium Web Driver using Java Language.
  • Raised and tracked defect using Quality Centre tool.
  • Performed Integrating Testing on complicated systems like ICOMS, IVR and JCAPS.
  • Tested remote activation process of STB and cable Modem.
  • Tested functionality of the STB.
  • Written and executed SQL queries to access the PCA database as a part of data driven test.
  • Performed JUnit framework testing and created Traceability matrices.
  • Tested JCAPS web services by using SOAP UI.
  • Accurately record and track Test Results using Quality Centre.
  • Preparation of Test Data for Functional and UAT Testing.
  • Support Business Users carrying out UAT during Test Execution window.
  • Creation of Daily, Weekly reports to Project Team.

Environment: Windows, RTC, Selenium, UNIX, Oracle, Web services, SQL, Firebug, Http, Agile, SDLC, QTP, ALM/Quality Center, Web Services, SOAP UI, API, XML, UML, MS Office, etc.

Senior QA Analyst

Confidential, Little Rock, AR

Responsibilities:

  • Working on the Agile Stories and Prepared Test Plan, Test Scripts, Test Scenarios, Execution and Preparing the Reports for Defect Meeting.
  • Created documentation for Verification of transactions at POS. End to End testing for daily operations at POS which involve store opening and closing procedure testing, Tax table verification, New hire confirmation. Also for Credit card, Debit card and Gift card authorization validation at POS and backend.
  • Performed Functional, GUI, Regression, System Integration, User Acceptance Testing (UAT) and End to End, Smoke Testing. Configuration and content testing of various POS functions: Sales Transaction Set including Purchases, Purchases with Cash, Check Authorizations, Merchandise Returns, etc.
  • Logging into Oracle Siebel and making necessary changes to dates, enrolment periods and other categories as needed before processing payments.
  • Writing Test Scripts in HP Application Lifecycle Management/ALM under Test Plan, moving Test Scripts from Test Plan to Test to Lab and executing the scripts.
  • Testing in multiple environments such as TRN, PRD and STG.
  • Enter and maintain defect information in Defect Tracking System, JIRA.
  • Performing Cross Browser Testing in Internet Explorer, Google Chrome, and Mozilla Firefox etc.
  • Integrated with Continuous Integration tools Jenkins for running test on regular basis automatically.
  • Integrated Automation scripts (Selenium Web Driver API) on Continuous Integration tools Jenkins for nightly batch run of the Script.
  • Performed REST API Testing using Apache Http Java Test Client for SOAP/REST web APIs.
  • Executing SQL queries to perform data validation.

Environment: AGILE, POS, Java, Selenium Web Driver, Web Service, SOAP UI, Restful API testing, J UNIT, HTML, Java Script, XML, Jenkins, HP ALM, JIRA,TOAD, SQL Navigator, Oracle.

Confidential, Cleveland, OH

QTP/Data Base Tester

Responsibilities:

  • Designed Planned and Created Test Cases in Quality Center.
  • Checking the user profiles and their login scripts using QTP.
  • Tracked the defects in Quality Center.
  • Performed Data-Driven Tests by passing different sets of data and checked whether the information entered is updated into the database using QTP and VB Script.
  • Involved in performing Black box/Functional Testing.
  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Performed Confidential testing to conduct backend testing using UNIX shell scripts and SQL Queries
  • Prepared automated scripts for Maintenance and Regression testing using QTP.
  • Performed Functionality testing using HP Quality Center.
  • Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
  • Conducted GUI Testing and Regression Testing of the application
  • Performed Database testing using SQL queries
  • Used QTP to export the each iteration’s input data and comparing against source system data.
  • Performed negative and positive testing using SQL Queries
  • Automated the Back-End testing for reusability by writing Unix Shell Scripts.
  • Developed and executed test cases test Scenarios and followed-up defects using HP Quality Center.
  • Tracked defects using HP Quality Center.
  • Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
  • Key engineer to do research for automation tool selection between Automated QA Test Complete & QTP.
  • Participated in building automation test scripts based on BPT module of HP Quality Center.
  • Conducted Bug review meeting to discuss resolution of issues.
  • Performed Smoke Testing, Functional Testing, User Acceptance Testing.
  • I was also involved in doing Database Testing by passing SQL Queries and retrieved information from Database.
  • Performed Regression Testing after updating the versions.
  • Extensively used QTP for GUI checkpoints, Bitmap checkpoints, and Database checkpoints while doing the functional test on the web application.
  • Conducted Synchronization, Data-Driven test and also regular expression to enable QTP to recognize objects.

Environment: Quality Center, C#.NET, HTML, JavaScript, SQL server, Windows, Web Services, SOAP, XML, UML, Agile, SDLC, QTP, API, MS Access, MS Office, etc.

QA Tester

Confidential, Beaverton, OR

Responsibilities:

  • Worked in a QA team of five as a Tester.
  • Responsibilities included communication with other groups, requirements analysis, and design analysis, keep track of progress of all the team members.
  • Coordinated with business analysts, database administrators and development team.
  • Lead the effort to create Testing Standards and Best Practices to be used across the Test organization.
  • Monitored the progress of the team by making schedules using JIRA in the beginning of a new release and then by keeping track of the progress of the team members against these schedules.
  • Defining all major activities, scopes, and milestones in the project life cycle for End-to-End testing.
  • Participating and Conducting the weekly status meetings, walkthroughs, and documented the proceedings in MS Word, Excel.
  • Conduct Defect Scrum/Triage Meetings and communicate issues to Dev team.
  • Developed Quality Management Plans (QMP) and Test Plans.
  • Reviewing the Test Cases and Change Requests.
  • Prioritized the defects to get it resolved and calculated Defect Age.
  • Evaluated the performance of other team members and reported to the senior manager.
  • Ability to monitor/measure the testing progress, Data Analysis, Generate (graphs, chart, and tables) and present detailed and summarized status reports to project team.
  • Involved in Go/No-Go Meetings.
  • Reported weekly status to QA Manager.
  • Communicated with other teams in the project for a smooth hand over to production.
  • Extensively worked on Quality Center to view the requirements, Design test plan, maintain test cases and test scripts for test execution.
  • Mapped scripts with Requirement Tractability Matrix and did Gap Analysis.
  • Involved in Integration Testing of various sub-systems.
  • Perform backend testing by extensively using SQL queries to verify the integrity of the Database.
  • Develop, Execute, and Maintain Test Scripts for System and Regression Tests using QTP.

Environment: Quality Center, C#.NET, HTML, JavaScript, SQL server, Windows, Web Services, SOAP, XML, UML, Agile, SDLC, QTP, API, MS Access, MS Office.

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