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Quality Assurance Tester/production Support Scheduler/ Report Database Administrator Resume

SUMMARY:

  • Dedicated Information Technology Management Professional eager to contribute my extensive technical knowledge and leadership talents towards supporting, maintaining, advancing and improving information technology.
  • With Over 25 years in data processing, 21 years admin for CA7/11 and 4 years QA testing with Unit Testing, Integration Testing, Functional Testing, Regression Testing and User Acceptance Testing including requirement gathering, project planning, Testing, Defect tracking and Reporting.
  • IBM Mainframe OS/MVS, JES commands, message/commands from IBM Z/OS and JES2 system, Mainframe Laser printers, ISPF/SDSF, FTP/NDM, JCL, VTAM, CICS, SQL, SAR, PDSM, IBM Utilities, Lotus Notes - for email, Outlook, Excel, SharePoint, Word, File-Aid, WINDOWS, CA7/CA11 Scheduler, Confidential (Document Direct) report database administrator
  • Good understanding of Software Development life Cycle (SDLC) - Analyzing Requirements, Developing Test plans and Test cases, Requirement Traceability Matrix, Execution of Test Cases, Defect management, Reporting and tracking.
  • Proficient in writing Test Cases, Test Scripts, Test Scenarios for Manual testing.
  • Worked in different Testing methodologies used in an Agile Testing environment.
  • Good knowledge of Unit Testing, Integration Testing, Functional Testing, Regression Testing and User Acceptance Testing.
  • Report and document issues discovered in testing, work with developers to reproduce defects and follow up for resolution. Enter and update defects using Quality Center Defect Tracking system allowing accurate Management Reporting on Defects and Test status.
  • Ability to support multiple projects under tight deadlines, often with competing priorities.
  • Strong interpersonal communication skills, self-starter and a fast learner of new technologies.
  • Very deadline oriented and focused on delivering high quality work both as an individual contributor and a team member
  • Performed database testing using SQL queries with data driven testing.
  • Worked with off-shore teams to develop and execute needed for testing or production

TECHNICAL SKILLS:

Applicable Tools and Languages: IBM Mainframe OS/MVS, JES commands, message/commands from IBM Z/OS and JES2 system, Mainframe Laser printers, ISPF/SDSF, FTP/NDM, JCL, VTAM, CICS, SQL, SAR, PDSM, IBM Utilities, Lotus Notes - for email, Outlook, Excel, SharePoint, Word, File-Aid, WINDOWS, CA7/CA11 Scheduler, Confidential (Document Direct) Report Database Administrator

Quality Assurance Tester: Quality Center v9.2 and v11, Quality Center ALM, UAT/Manual and Functional testing used in an Agile Testing environment, SQL for DB2 queries, Toad for Oracle (SQL), SQLServer2008 - for test job submission.

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Tester/Production Support Scheduler/ Report Database Administrator

Responsibilities:

  • CA7 Administrator responsible for daily administration of schedules and user interface for adhoc request work.
  • Confidential (Document Direct) Administrator responsible for set-up and administration of the database and report distribution.
  • Quality Center ALM
  • Toad for Oracle (SQL)
  • SQL
  • Scripts for testing
  • Metrics and Measurements of daily production activity
  • Watch over activities and production for the department
  • Work with application programming to resolve production issues and abends
  • Work with Quality Center to help in setting up Requirements, Test Plans and Test Labs for Quality Assurance.
  • Run Scripts both in Quality Center and manual spread sheets.
  • Use QMF to submit SQL scripts to the DB2 test database for testing data
  • Training of co-workers

Confidential

Test Coordinator/Quality Assurance Tester

Responsibilities:

  • Setting up scripts needed to test changes going into production using QC v11
  • Using Excel export to upload test cases to Quality Center
  • Attend BRD sessions with Development Lead for the initiative and determine testing requirements
  • Identify all jobs that need to run
  • Identify input and output files required
  • Performed functionality testing, Manual testing, regression testing
  • Assisted Business Owners in UAT testing
  • Defect reporting and tracking using Quality Center.
  • Determine testing timeframe needed to ensure the correct files are created for expected testing cycles on schedule
  • Pull test data for conditioning.
  • Run test jobs on both mainframe and SQLServer 2008 to prove test input.
  • Provide oversight/coordination/review/support as needed for the technical testing team.
  • Worked with team members and other teams to ensure dependencies/Impediments are resolved in timely manner.

Confidential

Quality Assurance Tester/Production Support Scheduler/ Report Database Administrator

Responsibilities:

  • CA7 Administrator responsible for daily administration of schedules and user interface for adhoc request work.
  • Confidential (Document Direct) Administrator responsible for set-up and administration of the database and report distribution.
  • Metrics and Measurements of daily production activity
  • Watch over activities and production for the department
  • Work with application programming to resolve production issues and abends
  • Work with Quality Center to help in setting up Requirements, Test Plans and Test Labs for Quality Assurance.
  • Run Scripts both in Quality Center and manual spread sheets.
  • Use QMF to submit SQL scripts to the DB2 test database for testing data
  • Training of co-workers

Confidential

Production Support

Responsibilities:

  • IBM mainframe 3090 running under OS/MVS
  • File-Aid - used in checking VSAM files for making changes and updates
  • MVS JCL - checking jobs that abend and correcting errors such as syntax or space errors.
  • ISPF/SDSF - for monitoring batch or submitted jobs and their output
  • Remedy Ticketing system for tracking customer or internal problems to their resolution
  • Word
  • Excel
  • FTP/NDM
  • ESP scheduler for monitoring batch
  • UNIX for monitoring batch on servers

Confidential

Customer Relations Representative

Responsibilities:

  • Take calls and email from Confidential Customers to support them in warranty concerns with their vehicles.

Tools: Siebel, Outlook Email, inbound/outbound calls

Confidential

Production Support CA7/CA11 Scheduler/ Report Database Administrator

Responsibilities:

  • Responsible for daily administration of schedules and user interface for adhoc request work.

Confidential

Administrator

Responsibilities:

  • Responsible for set-up and administration of the database.
  • To satisfy needed report distribution and if needed reprints of requested reports.
  • Work with application programming: to resolve production issues and abends
  • IBM Mainframe OS/MVS, JES commands, message/commands from IBM Z/OS and JES2 system, Mainframe Laser printers, ISPF/SDSF, FTP/NDM, JCL, VTAM, CICS, SQL, SAR, PDSM, IBM Utilities, Lotus Notesfor email, Outlook, Excel, SharePoint, Word, File-Aid, WINDOWS, CA7/CA11 Scheduler, Confidential (Document Direct) report database administrator

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