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Senior Qa Analyst Resume

Alpharetta, GA

SUMMARY:

  • More than 10 years of an experience as SQA Engineer in manual and automated testing of clustered, web, client/server and web services applications
  • Worked on a wide range of projects/applications in the Financial, Payroll, Sales, Webhosting, Banking, Telecommunications and Commercial sectors
  • Expert knowledge of overall quality assurance testing processes and methodology.
  • Good understanding of different phases of Quality Assurance Life Cycle, Software Development Life Cycle (SDLC) and Testing Methodologies.
  • Proven proficiency in the development, review and execution of manual and automated test plans, cases and scripts
  • Thorough understanding of data modeling and practical experience of designing and implementing test data sets
  • Conducted testing at all stages of project lifecycle such as: functionality, integration, smoke, regression, negative, configuration, installation, compatibility, availability, security, usability, recovery, GUI, database and Alpha testing
  • Very strong SQL skills on MS SQL Server and Oracle databases. Excellent on a writing complex SQL queries
  • Deep expirience with testing Crystal and SSRS reports against database data
  • Extensive experience with Data Migration and Data Warehouse processes using MS SQL Visual studio Integration Services (SSIS)
  • Excellent skilled in back - end testing on Unix/Linux
  • Experienced working in BEA, Web Sphere, or Tomcat/Apache/Java struts, .Net environments
  • Proficient in Agile and Waterfall testing models
  • Good team player and excellent communication skills
  • Solid educational background

TECHNICAL SKILLS:

Software and Testing Tools: WebQA, WinRunner, QTP, Selenium Fitnesse, SQL Navigator, SQL Plus, SQL Developer, SQL Loader, MS SQL Management Studio, MS Visual Studio, Hex Editor, PuTTy, MS Visual SourceSafe, MS Office, Workbench, Rest Client, soapUI, Beyond Compare 3, WinScp, FileZila, QA Complete, Test Complete

Bug Reporting Tools: Rational Clear Quest, Etrack, Bugzilla, MS Team Foundation System, Pivotal Tracker, JIRA

Document-management platforms: MS Share Point, Rational Clear Case, Lotus Notes/Domino, MS Team Foundation System, Test Link, Rally, eforge

Platforms: AIX, Solaris, Unix/Linux, Windows, MS-DOS

Databases: Oracle, MS SQL Server, MS Access, MS Excel

Networking: LAN, WAN, TCP/IP, HTTP, HTTPS, FTP

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Senior QA Analyst

Responsibilities:
  • Worked on data intergartion Professional Services projects including transforming, cleansing, harmonization and secure critical business data on-premise or in the cloud
  • Created detailed test cases based on business rules in QA Complete and exported them to the Test Plan
  • Created data test files in .csv, XML formats and executed test cases using FileZilla and SoapUI
  • Tested Web Services using SOAP to exchange data between Confidential applications and partners platforms
  • Checked server.log file to investigate issues with data loading and processing (UNIX, PuTTy)
  • Wrote complex SQL queries to validate output data in Oracle database (SQL developer)
  • Tested enterprise application: cloud-based master data management (MDM) to verify that all transforming, cleansing, harmonizations rules were apllied and customer data successfully was delivered to MDM
  • Documented all QA issues in JIRA and reported them in a daily project scrum meetings

Confidential, Duluth, GA

Senior QA Analyst

Responsibilities:
  • Leaded testing activities on Content Management System (CMS) for several customers: Confidential, Telecom Confidential
  • Performed functional, smoke and regression tests on testing, integration and production environments
  • Created ADI.XML test files for testing processes: droping .tar file into CMS watchfolder, Web services (Rest client)
  • Created and executed test cases for validation ingestion of ADI.XML packages with video and audio assets into CMS including metadata normalization and validation (CableLabs1.1 specification), encoding, encryption
  • Validated that ingested metadata is distributed across systems in the TV On-demand application: Session and Resource Management, Content Routing and Propagation, Billing System, Digital Rights Management, Catalogue Management
  • Created User Acceptance test plans for end-to-end testing TV On-demand application
  • Reported testing status, issues and milestones to Project manager

Confidential, Norcross, GA

Senior QA Analyst

Responsibilities:
  • Coordinated testing activities for several client-server, .net, web services and InfoPath applications used for internal Sales & Distribution of both online and paper publications used to advertise available Homes, Apartments and Rentals
  • Served as Subject Matter Expert during implementation Sales Hub web based application including external billing service running on a virtual server
  • Tested SalesForce and CRM applications on multiple browsers by creating and running automated Selenium scripts (using Selenium IDE, Fitnesse scripts) and Workbench SOQL queries.
  • Created and executed test plans, test cases and SQL queries for .net, web services and InfoPath applications such as Multi-line contract forms, an application that stores Client, Contract, Invoices, Billing and Sales Rep information for add sales and another application that handles the distribution of the online publications
  • Performed QA database refreshes from a production backup database in SQL Server
  • Worked closely with Developers, Business Analysts and DBA’s to resolve technical issues
  • Created QA dashboard on MS Share point to report testing activities across all applications
  • Involved in product installation process and perform full automated regression test on a production environment

Confidential, Alpharetta, GA

Senior QA Analyst

Responsibilities:
  • Has been developing Test plans, Test procedure specifications, Test Metrics, QTP test scripts to ensure accuracy of the testing process
  • Lead testing activities for UtiliNet Solution Center project which provides customers with a suite of applications that enable automated electric meter reading collection using Enterprise Service Bus (ESB) framework
  • Involved in functionality, GUI and usability testing for Command Center Web based application which is database platform neutral (Oracle 10g or MS SQL Server 2007)
  • Interface with development and product marketing teams to ensure that product meets business and marketing requirements
  • Estimated timelines required to achieve QA milestones during project phases
  • Developed and execute manual and QTP test scripts, SQL queries, shell scripts to verify data in the Daily reports, Data extract, Data Download and Batch files
  • Performed migration testing by running SSIS packages and SQL queries to check if the data is migrated without any discrepancies from MS SQL Server to Oracle database
  • Examined the application structure and derive test data from the program logic during the White box testing

Confidential, Atlanta, GA

Senior QA Analyst

Responsibilities:
  • Served as Subject Matter Expert during implementation PRISM and Resolve web applications which include billing and Customer Care Microsoft-based Client/Server .NET applications
  • Recommended process improvements throughout the methodology in order to continuously improve productivity and quality of the new SPEAR system
  • Tested Windows based Prism (customer management) and Resolve (ticketing) applications on TermServ
  • Verify that all hosted services and related resources are successfully provisioned on Ensim Unify platform
  • Assessed automation efforts, including testing Sales Portal - new Web Interface that Interland sales professionals use to record initial purchases with credit card processing
  • Developed and executed test plans, including: test cases, test metrics, checklists to ensure accuracy and precision of the product from the business and customer point of view
  • Automated the test cases for GUI testing using Quick Test Professional). Plugged in various check points (GUI, Bitmap, Database, Text) to check whether various GUI and field objects meet the requirement specifications

Confidential, Alpharetta, GA

PL/SQL Developer/QA Analyst

Responsibilities:
  • Developed test plans based on functional specifications, use cases & customer requirements
  • Performed manual testing on customized 3-tier Web-based inventory financing application based on J2EE platform (Bank of America, Texton Commercial Lending System, Bombardier)
  • Developed and executed SQL queries for database testing and data verification
  • Tested Billing and EDI systems writing AIX-UNIX 3.5 shell scripts and SQL queries
  • Reported application defects using in-house Lotus Notes defect tracking database
  • Interfaced with Business Analysts and Development team to review defect reports and provide application expertise
  • Provided formal status updates to Project Manager during each stage of project plan
  • Assisted in automating test cases using WinRunner
  • Developed and implemented PL/SQL Data Warehouse and Conversion packages for Textron Commercial Lending System and Bank of America Specialty Group

Confidential, Alpharetta, GA

Quality Assurance Analyst

Responsibilities:
  • Developed and executed test cases for the following applications: CSS/Hrizon for HR Benefits, Payroll Electronic Data Collection via Internet, ADP interactive and autopay 401K products
  • Tested the data input according to the technical specification documents
  • Verified that Batch and Daemon processes update data in Oracle database tables correctly
  • Produced Actuate reports to test validity of application generated output
  • Performed regression testing on the older functionality according to the business rules

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