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Qa Lead Resume

VA

SUMMARY:

  • Over 15 years of experience in the IT industry, experience in complete SDLC including Requirement Specifications, Analysis, Design, Development, Testing, Implementation, Debugging & Maintenance of applications in the Internet/Intranet and Client/Server & web environments.
  • Managed and coordinated tasks to onsite and offshore resources. Provide feedback to team, report progress to management
  • Have strong background working with Agile methodologies and working with cross - functional team of project managers, design team and development teams to review requirements for completeness and provide feedback to discipline leads on any identified gaps, defects or inconsistencies.
  • Participated and/or conducted review/walkthrough meeting for functional specs, design specs, QA project planning, resource management and defects tracking
  • Prepared QA project plans, test plans, UAT plans, test cases and test scripts based on functional specifications, design specifications, UI mockups, CADD documents & Schema list/planning document
  • Worked with Release manager on regular day to day QA builds, Maintenance builds and Emergency releases
  • Experienced working in web sites, web applications, and desktop applications. Worked on web applications like Confidential (Content Management System, Blogging System & CRM applications) worked on mobile application. Also worked on client/server applications like Siebel CRM, Salesforce and Peoplesoft HRMS. Have experience working on web sites with titles like Time.com, Instyle.com, People.com, Entertainment Weekly.com, Sports Illustrated and 15 other titles at Time Inc
  • Experience in writing SQL statements for creating, deleting, updating data in Oracle and Sql Server.
  • Experience in testing requirements for 508 compliance using fire eyes
  • Excellent communication, documentation and team work skills and willingness to learn and implement new standards/ideas quickly.
  • Executed regression function scripts using HP Quality Center, ALM, Sahi & Selenium
  • Can work well under time lines and have strong background in working on multiple projects and tasks at one time.

TECHNICAL SKILLS:

Testing Tools: QTP 10.0, Sahi, WinRunner 7.0/7.6, Load Runner 6.0, Test Director 6.0/7.0i, Confidential, HP Quality Center, ALM & Selenium IDE

Languages: JavaScript, HTML, CSS, SQL, JAVA, .Net

Databases: Oracle 9.x, 10.x, MS SQL Server and MS Access

ERP/CRM: PeopleSoft 7.5/8.0, Siebel 6.0/7.5, Salesforce - CRM, Force.com

Confidential: SDL Tridion 2011, AEM Adobe CQ, Sitecore, Intershop (e-commerce), EPiServer, Vignette 5.0/6.0, TIPS (Time Inc Publication Systems) and Movable Type Enterprise - Confidential

Environment: Windows, MAC OS 10x, UNIX Sun Solaris, iOS & Android phones

Bug Tracking Tools: JIRA, Bugzilla, TFS (Microsoft Visual Studio), Target Process & PVCS Tracker

PROFESSIONAL EXPERIENCE:

Confidential, VA

QA Lead

Responsibilities:

  • Work with CRM business team to understand the requirements, functionality, features of the Salesforce application
  • Prepared testing artifacts as needed such as test plan, test strategy & test cases based on functional specifications, design specifications & Acceptance Criteria
  • Interact with Business Analysts and Developers to design better test strategies based on the requirements of the business
  • Involved in testing the Sales side of Salesforce application and all the UI customization
  • Have good understanding and working knowledge of Opportunities, Accounts, Orders, Order Products, Assets & Service Contracts.
  • Worked with Sales Return Authorization Approval Process
  • Worked with Permission sets
  • Testing involved functionality and some of the features including creating Apps, custom objects, Custom fields, Page layouts, Record types & data import & reports
  • Tested Validation rules, Workflows for new tasks, field updates and email generation
  • Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives.
  • Prepare documentations like Testing Progress, Test coverage and providing status to Project Manager.
  • Helped the Business team in carrying out the User Acceptance Testing.
  • Worked in the Agile development environment with frequently changing requirements and features set
  • Streamlined projects to make them meet changing needs in the agile environment

Environment: Force.com, dev, qa Sandboxs, Target Process, Sharepoint, Windows 8, Microsoft office & SDLTridion.

Confidential, VA

Sr. QA Lead

Responsibilities:

  • Evaluated project design artifacts for quality and completeness, and delivered feedback to discipline leads on any identified gaps, defects or inconsistencies
  • Experienced with Agile process and methodologies
  • Worked in the Agile development environment with frequently changing requirements and features set
  • Estimate and plan the testing effort and provided LOE’s on projects
  • Prepared test plans & test cases based on functional specification documents, design specifications, UI mockups, CADD documents & Schema list/planning document
  • Extensive testing of Content management tools, where created content and published content to QA & stage environments using various Content management tools and verified the updated published content to the sites
  • Created and maintained test documentation in Contour, Microsoft Excel and (Wiki) Confluence.
  • Executed test cases and validate the functionality of the application and sites.
  • Delegated and coordinated daily and weekly tasks to onsite and offshore resources. Provide feedback to team, report progress to management
  • Provided direction to off-shore test engineers and monitor and report status of test execution
  • Communicated status information to project teams and client stakeholders with frequency and accuracy
  • Participate in requirements analysis meetings
  • Used JIRA and TFS (Microsoft visual studio) for defect tracking
  • Responsible for development, tracking, following up and resolving issues.
  • Verified functionality of site on multiple cross browser matrix (IE 7, 8 & 9 Firefox, Safari, Chrome, tablets, iOS & Android devices)
  • Performed different types of testing such as Black Box, GUI, Functional, Regression, Integration, Mobile, Content Validation, User Acceptance Testing & System
  • Testing of web application and web sites on various mobile device including iPhone, Android, Blackberry & iPad
  • Adept in using device emulators like Device Anywhere and AVD Manager for mobile web testing

Environment: SDL Tridion 2011, AEM Adobe CQ5, Sitecore, JIRA, TFS (Microsoft Visual Studio), EPiServer, Intershop, Selenium IDE, Windows 7, Mac OSx & Jama Contour, Mobile Devices, Device Anywhere and AVD Manager.

Confidential, VA

QA Analyst

Responsibilities:

  • Tested the Winamp wireless desktop sync and tested application on various different types of Android phones as well as Mac book.
  • Prepared test plans & test cases based on functional specification documents
  • Coordinated test efforts with peers
  • Participate in requirements analysis meetings
  • Documented validation/verification results of Test Analysis in Jira

Environment: Android phones, Mac OSx, JavaScript API, JQuery, Windows 7, JIRA & Version one

Confidential, MD

QA Analyst

Responsibilities:

  • Tested Client’s Automated Hotel Reservation System for Hotel Accommodation with end to end manual testing of both mainframe and Web Services
  • Prepared test plans, test cases and test scripts based on functional specifications
  • Defined test cases for Test Plans, and formulate overall test strategy for manual testing
  • Worked on the Java Front-end application and Mainframes DB2 Back-end.
  • Coordinated test efforts with peers and other departments
  • Participate in requirements analysis meetings
  • Worked on Quality Center/ HP ALM for the Test Management like reviewing Requirements, Test Case Designing, Executing Test Cases and Defect Tracking.
  • Identify checkpoints for accountable projects and facilitate QA reviews
  • Tested the Open Travel Alliance (OTA) XML message formats and related testing with specialization in the hospitality industry
  • Documented test execution results and maintain a defect log.

Environment: HP ALM / Quality Center, SoapUI, QTP, MS Office applications: Word, Excel, Power Point, Windows 7, XML & Main frames, Mainframes

Confidential, NJ

QA Coordinator/Lead/Business Analyst

Responsibilities:
  • Acted as a primary liaison between the affiliates producers and the Information systems IT department; prepared and reviewed system requirements, and client documentation; prepared and executed detailed test plans and test cases
  • Defined requirements and collaborated on the design for several CRM Systems interface projects including Accounts, Billing and Sales etc.
  • Met with business clients regularly and Confidential users to understand their needs and ensure Confidential development activities are aligned with the business and properly prioritized.
  • Participated in development of business, user, functional, and non-functional requirements
  • Wrote Use Cases for all the core functionality for Confidential
  • Prepared a user flow/diagram on user roles and permission sets, the diagram includes Advance specific roles for all Non-Technical Users
  • Worked with QA automation team on creating automation scripts from the core functionality use cases for Confidential .

Confidential

Salesforce QA

Responsibilities:
  • Attended and participated in the walkthrough meetings with Business clients & project team to understand the requirements, functionality, features of the Salesforce application.
  • Participated in requirements analysis meetings
  • Prepared testing artifacts as needed such as test plan, test strategy & test cases based on functional specifications, design specifications & UI mockups
  • Involved in testing the Salesforce application and all of the UI customization
  • Testing involved functionality and some of the features including creating Apps, custom objects, Custom fields, data import & reports
  • Created page layouts and search layouts to organize fields
  • Tested Validation rules, Workflows for new tasks, field updates and email generation
  • Wrote SOQL statements to extract data from tables and verified output data reports.
  • Defects were reported and entries were made in JIRA

Confidential

QA

Responsibilities:
  • Responsible to manage, lead projects and delegate tasks to other team members
  • As a QA Lead participated and/or conducted review/walkthrough meeting for functional specs, design specs, QA project planning, resource management and defects tracking
  • Prepared QA project plans, test plans, UAT plans, test cases and test scripts based on functional specifications, design specifications and UI mockups
  • Prepared and presented QA process and methodology to the tech team and project managers
  • Working towards putting a QA process together
  • Create test plans which describe the features and functions to be tested.
  • Create test cases based on the functional specs, design documents and use cases.
  • Executed test cases and validate the functionality of the sites.
  • Extensive testing by publishing content to QA, UAT & stage environments using Content Tool and verified the updated published content to the sites also was involved in testing of all new additions and modifications to the tool.
  • Create, manage and execute test scripts & conducted extensive cross platform testing
  • Defect Tracking and Management - documented validation/verification results of Test Analysis in Jira and Trac
  • Prepare weekly team status reports.
  • Attended several walkthrough meeting with the Project Manager and developers and provided feedback accordingly.
  • Performed functional, regression, integration, GUI, Flash, Custom Errors, Slide Shows, SEO testing, brightcove video integration into Confidential etc
  • Verify functionality of Social media integration (Facebook, Myspace, Twitter, Gigya)
  • Verify functionality of site on multiple operating systems and browsers (Mac, PC, Internet explorer, Firefox, Safari)
  • Currently working with automation developer in setting up Sahi and integrating into all projects

Environment: Java, JavaScript, HTML CSS, XML JIRA,Windows2000/XP/Vista and Mac OSX, Sahi, Trac, MS-Word / MS-Excel VBA - based application development using Word / Excel templates and Salesforce.

Confidential, NYC, NY

Sr.QA Lead

Responsibilities:

  • Manage QA resources (personnel, meetings, tools (Bugzilla) & schedule projects status reports etc.
  • Manage projects with offshore teams
  • Performed functionality testing such as RSS feeds, Blogs, Subscriptions, Newsletters, Sweepstakes, Registration, Login, Poll, Quiz, Forums, Search Engine Optimization, Flash, Custom Errors, Slide shows, etc.
  • Performed testing styles transformations (CSS), akamai content invalidation testing etc.
  • Executed regression function scripts using QTP
  • Developed Keyword Driven Framework to do UI & Functional testing of web-based applications for Instyle.com using QTP
  • Create, manage and execute test scripts & conducted extensive cross platform testing
  • Have working knowledge of Interactive tools such as Acrobat, Flash & Photoshop
  • Involved in testing conversion of Content Management tool from Vignette to Tips.
  • Extensive testing by publishing content to QA environment using Content Tool and verified the updated published content to the site also was involved in testing of all new additions and modifications to the tool. Verify and create data content in Content Management system (Vignette 5.0, In house Confidential )
  • Verify RSS feeds and trace back to Time.com site and Mobile apps
  • Experience testing of applications and functionality built in JavaScript, Flex, HTML, Flash etc
  • Verify Advertising tags, placement of ads, and webtrend tags on individual time.com pages
  • Verify 508 requirements such as alt tags, alt text, close caption CC, heading levels hierarchy, form fields logical labels, keyboard navigation (tabs, enter) and logical flow etc.
  • Tested web applications on different OS - such as windows 98, 2000, XP, Vista, Mac OS 10X, OS 9 and Browsers such as IE, Firefox, Netscape, Mozilla, Safari & Confidential
  • Worked closely with QA Director to build a QA department including hiring, preparing test methodologies, QA process, Master Test plan, QA Project Plan using MS Project
  • Schedule and chaired meetings to discuss outstanding quality concerns, showstoppers and critical bugs, usability issues and other project risks
  • Assist Project Manager in developing time and resource estimates for testing activities.
  • Prepared and presented Best Practice session on QA Process/Methodologies for the entire IT Group for Time Inc.
  • Conduct sessions on Bugzilla to business users and other team members.

Environment: SQL Server, Java, HTML, CSS, Flex, Vignette 5.0, 6.0, XML, Content Tool, Windows 98/2000/XP/Vista, Mac OSX and Mac OS 9.2

Confidential, NYC, NY

QA Analyst

Responsibilities:

  • Created Test Cases from the business requirement documents, wire frames and technical specifications.
  • Performed manual testing for movies portal for Confidential and Confidential .
  • Performed manual testing of the various web sites for broken links, broken images, flash etc to ensure the quality of the software.
  • Designed and developed Test Scenarios and test automation scripts using e-Tester.
  • Performed Regression and Functional testing using eManager as new functionality is added to the web sites.
  • Performed Integration testing manually across multiple applications for the system compatibility.
  • Used e-Load to run Vuser scripts to emulate and generate load on the web application for load testing.
  • Involved in the integration of movies page on Confidential and Confidential .
  • Bugzilla was used to report defects.
  • Tested sweepstakes/polls using Cogix

Environment: MS SQL server, (e-Tester, e-Manager, e-Load), Bugzilla, UNIX, Windows 2000/ XP/NT & MAC.

Confidential, New Providence, NJ

QA Specialist

Responsibilities:

  • Coordinated with users and received their feedback on the application.
  • Assigned New, Opened and Unresolved bugs to the team members.
  • The test plan mainly covers the new functionalities and enhancements and followed my regression test cases for Siebel 7.5 Release.
  • Developed and executed Test plan and Test cases for the different modules of the application including order summary, accounts, and documents.
  • Conducted data driven tests using a wide variety of data that included positive, negative and boundary data.
  • Wrote SQL Statements to extract Data from Tables and verified output Data reports. Testing several reports, which were run by the users.
  • Used Load Runner to create Vuser scripts and emulate and generate load on the database server for load testing.
  • Performed Cross-Platform testing for windows 2000 and XP
  • Defects were reported and entries were made in PVCS Tracker.

Environment: Siebel CRM 7.5, Oracle 9.1, WinRunner, Load Runner, Test Director and Windows 2000/ XP/NT.

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