SUMMARY:

• Successful Software Quality Assurance Engineer/Analyst with 17+ years working experience in black/grey/white manual and automation testing on PC, Mac, UNIX, Android and iOS platforms.
• Effectively work with Development, Product and Project Management, and other pertinent groups to analyze product requirements, test environment, develop, and execute tests solutions in order to achieve on time delivery of quality products. Have been leading projects from QA side from requirements gathering to implementation and post production testing.              
• Strong knowledge of SQA procedures, and the entire SDLC.
• Functionality, performance, stress, data validation, UAT, regression, integration, and End - to-End testing techniques, procedures and methodologies.
• Experience with automated continuous integration and build systems: Jenkins and Maven for Build Management.
• Cross-browser testing.
• Experience with manual and automated testing with the use of Selenium of REST/SOAP API’s and Web Services with JSON and XML message loads being sent over HTTP and HTTPS.
• Knowledge of basic Unix commands and some Shell scripting.  
• Experience with variety of test planning/test creating/bug reporting applications - JIRA, JIRA Greenhopper, JIRA Zephyr, Test Director, HP Quality Center, CVS, Bugzilla, Oracle files, QMetry, Wiki.
• Agile project-based work structures and SCRUM methodologies.
• Experience with client/server database applications (Oracle, SQL, Progress 4GL, Mongo).
• Cable navigation systems set top boxes software testing experience - Motorola/Cisco, Pace DVRs, VOD/MOD.
• Able to learn quickly, patient, team player, self-motivated, work well in fast pace environments, capable of multitasking and self-management.

PROFESSIONAL EXPERIENCE:

Software Quality Engineer

Confidential, Universal City, CA

Responsibilities:

• Testing web based content management and media assets/media movement/file restore applications.
• Testing REST/SOAP APIs and web services with JSON and XML message loads being sent over HTTP and HTTPS.
• Improving regression testing time by creating new and modifying existing automated Selenium test scripts using FF Selenium plugin, Github, IntelliJ, and Maven. Defining, creating, executing and documenting Test Plans and Test Cases from scratch using JIRA Zephyr.
• Helping backend development by viewing server logs with the use of Unix commands and capturing errors, and front end development by viewing WebDev/Firebug tools.

Confidential, Burbank, CA 

iPad/iPhone apps testing

Responsibilities:

• Demonstrating to upper management QA current tasks, opened/closed bugs, Test cases execution chart by opening/closing bugs and creating QA reports in JIRA.
• Successfully representing QA in several projects in fast-paced Agile environment with 2-3 weeks Sprints.
• Participating in release planning meetings and code deployment testing in Production environment.
• Interacting with Product Managers, Development staff, PM’s, UI designers, etc.

Software Quality Engineer                      

Confidential, Burbank, CA

Responsibilities:

• Performed cross-browser front and back end testing of ABC channels web pages (PHP and Java based), including short for video player’s functionality and performance by monitoring and analyzing incoming and outgoing HTTP traffic between the browser and the web servers with the use of HTTPFox and Fiddler, verifying correct events beacons parameters.
• Tested video and static ads, image modules, iframes, URLs redirection, and social sharing (FB, Twitter, Youtube, etc.) on Windows, Mac, Kindle, iPod, iPad, iPhone, and Android with the use of IE 8, 9, 10,
• Mozilla Firefox, Chrome, Safari.
• Did API testing, verifying against Alfresco Content Management System.
• Made sure web site content is the same after DB schema changes; checked content API properties and tags. Logged bugs, was in charge of creating/assigning/closing SCRUM tasks, stories and Sprints via JIRA Greenhopper. Took initiative to create test cases for a new product.
• Worked in an Agile environment (2 weeks Sprints) successfully interucting with developers, Product and Project managers, designers, and producers, being a part of several SCRUM teams from QA side, ensuring quality product is ready for a launch, making ‘go-no go’ decisions.
• Coordinated efforts with QA remote team, did lead test sanity check.

Software Quality Engineer                   

Confidential, Burbank, CA

Responsibilities:

• Tested Passport Confidential cable navigation.
• Enhanced digital cable subscriber's television experience by testing Rovi's Passport applications for
• features such as Caller ID, interactive games and puzzles, interactive weather, and iSubscribe.- Created and installed new set-top boxes client and firmware builds from Motorola DAC app to different types of set-tops on different systems/platforms.
• Worked with variety of web and Windows based servers by remotely accessing them, changing and broadcasting configurations, language files, and different settings to the set-tops.
•  Helped development to find solution of the issues by fetching and copying files from in-house depository
• to different directories by ftp-ing and using basic Unix commands. Captured set-tops crash logs, and
• daily logs to determine the cause of a problem.
• Tested video and audio feed/streaming in different formats. Also, performed VOD/PPV testing.
• Tested Remote Record web app accessing from Windows and iPad to schedule different types of recording on DVRs remotely.

Confidential, Burbank, CA 

Responsibilities:

• Wrote test cases on a daily basis using QMetry and submitted bugs via JIRA.
• Had good working relationship with Development, Support, Product and Project management teams, and peers in Agile project-based work structure.
• Helped Lead QA by acting as a liaison between different teams.
• Occasionally had to acquire lead role and responsibilities.

System Test Engineer                                  

Confidential, Sherman Oaks, CA

Responsibilities:

• Performed all aspects of tests for the Oracle based billing/sales/customer tracking/e-Commerce web and client bill run applications.
• Successfully collaborated with vendors, development, and set-top box client test team to support the end-to-end test of product service.
• Developed and executed system and component test plans and test cases for VOD service.
• Diagnosed and debugged problems.
• Filed bugs using HP Test Director, and worked through their resolutions with an appropriate party (developer, vendor, etc.).
• Helped with billing application maintenance by restarting test servers and running cron jobs when needed, installing monthly BillSoft updates, as well as required database testing by manipulating test data in the QA environment Oracle DB and retrieving data using SQL queries.

Software Quality Engineer                   

Confidential,  Pasadena, CA               

Responsibilities:

• Worked with character interface VB and C+ based customer billing/invoicing/purchasing system.
• Performed cross-browser testing on Windows and Mac platforms - IE, Mozilla, Netscape, Opera. Tested e-Commerce, My On-line Account applications.
• Proof-read XML and HTML files, modified them in order to perform testing with web based apps.
• Wrote SQL queries and UNIX commands to retrieve data from Oracle and SQL DBs.
• Reviewed Product Requirement Documents and Technical Architecture Documents; generated test plans, interacted with development groups, project and product managers, and end users/requestors with major concentration on functionality, integration, UAT, and regression testing.
• Updated Test Plans daily with the test results using CVS and Oracle files applications.
• Helped company revenue go up by successfully delivering quality projects from test planning to production implementation as QA Project Lead.
• Performed post production testing. Developed descriptive test cases and test scripts, logged bugs and defects into HP Quality Center.
• Successfully produced bug reports for development team/project management’s review and overview.
• Volunteered to make automation tools research to implement within a company which helped in regression testing.
• Was a mentor of remote and outsourced groups helping them with apps functionality and obtaining daily project status reports. Successfully trained new QA.
• Prepared and delivered presentations of the systems and apps functionality.