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Onsite Lead /qa Manager-vendor  Resume

New, JerseY

OBJECTIVE:

To Obtain a challenging Role for organizational growth and contribute to the Quality of the product.

SUMMARY:

  • 11+ Years of Experience working in United States on various applications belonging to variety of fields of business and Software Quality Assurance in web based, client/server, middleware applications on UNIX and Windows Environment.
  • 9 years and continuing in leading projects QA and testing phases
  • 6 years of experience in Managing Onsite and Offshore Testing teams.
  • 10 Years of Hands on testing experience.
  • Manage offshore resources and movement of offshore team to onshore testing centers based on project needs. Establish SOW for engaging testing teams.
  • Manage and monitor multiple global testing teams. Create, Review program plans.
  • Excellent communication and inter - personal skill, self-motivated, detail oriented, time bound, good decision making, good problem solving and prioritization skills, responsible team player and ability to coordinate in a team environment to maintain effective team relationship.
  • Manage and continue to improve on established the test frameworks, test reporting, testing tools and processes and procedures
  • Management, tracking and reporting for defects and break/cycle fix
  • Mentor and provide leadership on testing methodologies and procedures
  • Strong in Quality assurance, establishing Productivity improvement processes, reusable testing methodologies, working and training various stakeholders for best practices.
  • Create, review, update-Test plan, Test strategy, Test scenarios, Test scripts/cases.
  • Lead System, Integration, Regression, End to End, UAT, Performance Test cycles identified for the project, Manage and track Project status and Report QA status
  • Experience in working Software Development Life Cycle(SDLC) with Waterfall and Agile project methodology.
  • Experience with SAAS (Software as a Service Provider) or Vendor Hosted, COTS (Common Off the Shelf) solutions and Mobile, Android, IOS testing.
  • Experience in working closely with PMO group, Development( 7+ teams), Operations and Business user/ LOB groups. Managed test team size of 30 resources.
  • Knowledge of the automated testing tools WinRunner (GUI Testing, TSL, Context Sensitive & Analog Recording) Mercury QTP. Lead the Regression automation phase of the project, automation strategy and guides team members on how to effectively automate testing and planning.
  • Knowledge in Analyzing Performance test scenarios and Load Runner Results. Lead the performance test phase, Performance test strategy and planning.
  • Knowledge of Rally, Version One agile project management tools.
  • Experience in Software Quality Assurance Testing * Project & Resource Planning * Forecasting / Budgeting * Strong Interpersonal Skill * Strategic Planning & Implementation * Test Automation Management *Continuous Process Improvement * Customer Relations

TECHNICAL SKILLS:

Industrial Domain: Financial ERP applications, Banking (EFT) applications, inbound/outbound client server applications, Product Risk Management and Reporting (cognos), Ecommerce, Manufacturing, Data Warehouse(ETL) and Reporting, SAAS(Software As A Service provider), Internet web applications, POS (Point of Sale), E-commerce

Testing Tools: WinRunner, QTP, Test Director, Star Team, Clear Quest, Quality Center/ALM, HP-PPM, Serena Version manager (PVCS), Subversion, Maestro, Autosys

Operating Systems: Sun Solaris, HP-UX, IBM AIX-Unix, Windows95/98/NT/2000/XP/VISTA, OS/2, MS-DOS, UNIX, Macintosh

Project management Tools: MS Project, SharePoint, HP-PPM (Project and Portfolio Management)

Technologies/ Concepts: J2EE, EJB, JSP, Servlets, OOAD, XML, JNDI, CGI, Maestro, Internet, LDAP (Softera), Software Development Life Cycle. ETL- Abinitio, Informatica, Waterfall, Agile, and Scrum Project management methodologies.

Languages: Java, XML, C, JavaScript, VBScript, HTML, DHTML, PL/SQL

RDBMS (database): Oracle 8i, Oracle 9i, Oracle10G, DB2/UDB, Ms SQL Server, Data Warehouse, Mainframes.

Packages: Ms-Access, MS Office 2003, 2007 MS-Word, MS-Excel, MS-PowerPoint, MS-Visio, 2003 2007, Adobe Framemaker5.5

PROFESSIONAL EXPERIENCE:

QA Lead/Manager

Confidential,Plano, TX

Responsibilities:

  • Track project milestones and deliverables. Track status against project plan, worked on Agile and waterfall models. Create, Review program plans
  • Provide / review estimates and budget, Work with Vendor Test leads to cost validations for the estimates provided, Create, Approve Work orders, SOW as applicable, Approve payment milestones,
  • Manage release having multiple projects impacting different functionality enhancements, change requests and defect fixes, Participated in Agile story sessions, Daily scrum meetings.
  • Review Business requirements, Testing deliverables such as Test strategy/plans, Test scenarios, Test cases, Test results, sprint reviews.
  • Manage day to day quality control activities, project management, workforce planning, training and budgeting and participate in environment planning
  • Monitor Daily test execution, Issues, Risks, Test progress, Defect triage, for various test phases such as System, Integration, End to End, UAT. Performance test planning and review results.
  • Manage onsite / offshore resources and movement of offshore team to onshore testing centers based on project needs, Work with vendor test leads.
  • Communicate effectively with the stakeholders on results and status of QA deliverables
  • Perform Gate reviews as per CoE standards. Implement all applicable CoE process.
  • Participate in sprint planning.

Confidential,Plano, TX

TCoE QA Lead

Environment: DB2, Oracle, Mainframes, Quality Center ALM 12.0, JIRA, UNIX, Win-XP, .NET, TIBCO, ETL, XML, Informatica, Teradata, MS Project, Visio. Mobile, Android, IOS

Responsibilities:
  • Track project milestones and deliverables. Track status against project plan
  • Provide / review estimates and budget, work with portfolio leads for applicable portfolios. Provide monthly actuals and Forecast for projects
  • Manage release having multiple projects impacting different functionality enhancements, change requests and defect fixes.
  • Review Business requirements, plan test scenarios, review test deliverables with stake holders. Ensure all the required components or modules related code is migrated for any impacted change to the Controlled environments for testing.
  • Conducted Release readiness meetings to define release scope and any changes to the scheduled releases. Participate in sprint planning.
  • Studied the Project specifications/ Agile story sessions and requirements and understood the functionality.
  • Participate and plan Resource allocation on monthly, Quarterly basis, review resource needs and adjustments with client management.
  • Design, plan, and Review all testing activities; assign tasks and resources to meet project deadlines. Participate in daily Scrum meetings.
  • Create, review, update-Test plan, Test strategy, Test scenarios, Test scripts/cases. Hand-off work to offshore team and gather daily status End of day report for onsite team.
  • Providing Testing estimation based on complexity for data validations in SQl, Unix, Validation of User interface, validate XML file, backend data validation(Relational DB), batch process testing so on.,
  • Monitor Testing phase, Participate in Toll gate reviews for various phases of SDLC.
  • Managed prioritization and resolution of software defects, worked with both internal and external resources on resolution.
  • Communicate effectively with the stakeholders on results and status of QA deliverables. Conduct Defect triage calls, daily status meetings, provide/update status reports, PMO dashboards, defect reports.
  • Managed end to end System Integration and delivery to UAT. Certify changes under the release to UAT and provide UAT testing support for defect management, UAT test requirements strategy, UAT Test progress tracking so on and obtain UAT sign off for production releases.
  • Established testing team for the projects. Engage testing teams up to 15 resource onsite /offshore model
  • Oversee all certification of software QA tools, participate in QA lab set up.
  • Communicate and collaborate effectively and transparently within Development and with other departments to accomplish department and company goals, frequent persuasion, influencing the team achieve the goals
  • Establish and implement QA standards, best practices, and processes, establishing Productivity improvement processes, reusable testing methodologies, Mentor the testing team for Quality assurance methodologies.

Confidential,Addison, TX

Quality Assurance COE UAT Lead (Consultant)/ Manager

Responsibilities:
  • Participate and review the BRD(Business Requirement), HLD, LLD ( design documents).
  • Understand the requirements and design and provide Test plan, Test scripts
  • Understand the requirements and design and provide the UAT test plan.
  • Work with LOB, BSA, SA to create Test scripts.
  • Walkthrough the Test plan and Test scripts for Project team and obtain approvals.
  • Lead and Support LOB for UAT execution. Test data conditioning.
  • Plan Business certification plan and scripts.
  • Experience in coordinating all the UAT deliverables.
  • Participate in Agile and Waterfall projects
  • Communicate effectively with the stakeholders on results and status of QA deliverables.
  • Conduct Defect triage calls, daily status meetings, provide/update status reports, PMO dashboards, defect reports.

Confidential,New Jersey

Sr. QA Analyst

Environment: Mainframes, .NET, Quality Center 10, UNIX, Win-XP, JIRA.

Responsibilities:
  • Worked closely with the Development team and lead the Defect management.
  • Worked closely with the Business/System Analysts, Sr. Test Manager, development management.
  • Managed 2+ resources for the project.
  • Reported testing progress, defect identification, and defect resolution status to project leadership and senior management.
  • Applied vendor practices in project management to manage successful planning and execution of QA activities.
  • Studied the Project specifications and requirements and understood the functionality.
  • Participated in Test Plan and Test case Review.
  • Developed templates for creating test conditions, test cases, and test scripts.
  • Hands on testing, test scenarios and data validations in SQl, Unix. Validation of User interface, validate XML file, backend data validation, batch process testing.
  • Participated in Test Scenario preparation and Test result analysis.
  • Review Requirements coverage in Quality center and kept track of Test plan and test scripts and defects logged.
  • Performed Quality Assurance (QA) and verify the documentation of test results.
  • Carried out daily defect review meetings with onsite and offshore development team and clarify the developers.
  • Lead SIT,UAT effort for Monthly releases and Major projects.
  • Constantly improving framework for integration, regression and functional tests depending on the new enhancements introduced per release/project/ sprint.
  • Implemented CoE best practices for Quality assurance of the Testing phases in SDLC.

Confidential,New Jersey

Onsite lead /QA Manager-vendor

Environment: Oracle, Abinitio, Informatica, Sql developer, Unix, Ops console, Event broker, Netezza DB, Terradata DB, Oracle DB, MS Project, Visio.

Responsibilities:
  • Create, Review, Track project milestones, deliverables and status against project plan
  • Create Testing project plans and monitor tasks and dependencies. Participate in sprint planning and Release planning sessions
  • Establish and implement QA standards, best practices, and processes, establishing Productivity improvement processes, reusable testing methodologies, Mentor the testing team for Quality assurance methodologies.
  • Review Business requirements, plan test scenarios, review test deliverables with stake holders. Ensure all the required components or modules related code is migrated for any impacted change to the Controlled environments for testing.
  • Conducted Release readiness meetings to define release scope and any changes to the scheduled releases, participated in daily scrum meetings, sprint reviews.
  • Studied the Project specifications/ Agile story sessions and requirements and understood the functionality. Participate in daily Scrum meetings.
  • Create, review, update-Test plan, Test strategy, Test scenarios, Test scripts/cases. Hand-off work to offshore team and gather daily status End of day report for onsite team.
  • Providing Testing estimations for testing, having data validations in SQl, Unix. Validation of User interface, validate XML file, backend data validation(relational DB), batch process testing.
  • Managed prioritization and resolution of software defects, worked with both internal and external resources on resolution. Tested defect fixes, and conducted regression test.
  • Communicate effectively with the stakeholders on results and status of QA deliverables. Conduct Defect triage calls, daily status meetings, provide/update status reports, PMO dashboards, defect reports.
  • Communicate and collaborate effectively and transparently within Development and with other departments to accomplish department and company goals, frequent persuasion, influencing the team achieve the goals
  • Performed Root Cause Analysis (RCA) for any issues encountered for release such as deployment delays, release readiness delays etc., and Incident management.
  • Participated in Change control process (Change Management) to the test environments for tracking release readiness, impact analysis, manage code deployment to QA environment.
  • Managed end to end System Integration and delivery to UAT. Certify changes under the release to UAT and provide UAT testing support for defect management, UAT test requirements strategy, UAT Test progress tracking so on and obtain UAT sign off for production releases.
  • Participated in Project closure activities, Audit test results, provide lessons learned so on.
  • Delivered several releases per year having multiple functionality enhancements, change requests and defect fixes.
  • Constantly improving framework for integration, regression and functional tests depending on the new enhancements introduced per release/project/ sprint.
  • Performed gap analysis for end-to-end testing to close the gap between front-end process and back-end settlement and reduce/eliminate production issues.
  • Achieved transition of 2 major business units into an onshore/offshore Testing Center of Excellence model resulting in a 66% reduction in hourly rate contributing to the overall operating expense cost saves goal.
  • Implemented CoE best practices for Quality assurance of the Testing phases in SDLC.

Confidential,New Jersey

Release Co-ordinator / Portfolio QA Lead/manager (Consultant)

Environment: Oracle financials (EBS) 11.5.8 R12, Appworx, Maestro, MS Project, HP-PPM, TOAD, Unix, SharePoint, Quality center 10, QTP, Serena VM web client 8.3.0.0 en US (Build 516), Informatica, SOA, Windows XP,LINUX, Tomcat 6.0.13, Apache 2.0.59, iPlanet-WebServer

Responsibilities:
  • Managed coordination of the code implementation activities within multiple environments (development, SIT, UAT, Performance, training, production, disaster recovery, etc) and provide updates and status checks during implementations.
  • Followed Release management lifecycle utilizing automated tools(HP-PPM) and manual processes and ensured all Quality assurance methodologies are followed.
  • Track and manage issues and risks associated with project deliverables.
  • Ensure all tactical plans developed are in line with key components of Project strategy.
  • Develop and deliver regular project progress reports including proactive analyses of issues and risks to key deliverables. Create, review program plans.
  • Review budget allocations, provide monthly, quarterly allocation estimates for the projects.
  • Work closely with members of client team across functions and key regions to enable cohesive tracking, integration, and real-time coordination of project activities.
  • Worked with onsite offshore model. Reviewed the SOW. Establishing Productivity improvement processes, reusable testing methodologies, mentoring the testing team.
  • Participate in program planning sessions and provide the SIT, data conversion and UAT planning.
  • Worked closely with the users to identify the UAT test scenarios. Lead UAT execution.
  • Lead the Performance Non functional requirement documentation for the Performance test Phase. Lead Execution of the Performance test.
  • Established testing team for the projects. Engage testing teams up to 18 resource onsite /offshore model
  • Oversee all certification of software for QA tools, participate in QA lab set up.
  • Achieved transition of 4 major business units into an onshore/offshore Testing Center of Excellence model resulting in a 50% reduction in hourly rate contributing to the overall operating expense cost saves goal.
  • Negotiated $400,000 Database License contract based on a company-wide evaluation.

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