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Qa Tester Resume

Charlotte, NC

SUMMARY:

  • Ekata is a hands - on Quality Assurance (QA) Tester, Test Coordinator and Test Analyst with over 7 years of information technology quality assurance, Network systems and application testing experience, in distributed architecture and multi-tiered client/server and web based applications and web portals. Ekata have specialized testing skills with Cyber Security, Risk Management, Enterprise Information Security (EIS), Governance, Compliance testing, Identity Access Management (IAM) testing which addresses policy, process, operations, people soft, and technology to protect enterprise infrastructure, network, corporate data and assets, ensures alignment with applicable regulations and laws for Corporate Risk organization. Ekata has worked with many leading global businesses such as, Banking and Financial Services, Retail, Energy and Utility and Travel industry, and mobile applications.
  • Highly proficient in test planning and test execution with HP Quality Center (QC / HP ALM), ClearQuest and SharePoint, for requirement analysis, planning, analyzing results, authoring test cases, issues and defect management. Worked with distributed teams including offshore resources and teams. Provide training to team members as needed.
  • Hand-on experience in Technology Testing, Functionality Testing, GUI Testing, Regression Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Database Testing, and Black Box Testing, Test Data Creation and Change Management / Change Request (CR) processes, Proficient in Microsoft Office and SharePoint.
  • Specialized knowledge of Quality Assurance and testing in the area of Enterprise Information Security Testing using Oracle IAM (Identity and Access Management), CA Confidential (IDM), Oracle Identity Governance (OIG/OIM), Enterprise Access Management (EAM) systems.
  • Proficient in test planning, strategy, test script creation and test execution. Experienced Test Lead, Test and good in managing test executions and delivery schedule for the entire team. Worked in a large enterprise environment.
  • Strong analytical skills with high attention to detail and accuracy combined with excellent verbal, written, and interpersonal communication skills and comfortable working in matrixed organizations.
  • Highly skilled in data analysis, test data creation, mine data from multiple data sources, research and trend analysis of data, summarize and recommend new strategies and solutions for UAT and Production release.
  • Hands on experience with complex UAT testing engagements for multiple regulatory and operational risks impacting several Information Security systems. Hands on experience in IAM Certification, deployment and customizations.

TECHNICAL SKILLS:

Tools& Languages: IAM Enterprise Solution (IES), Oracle IAM (Identity and Access Management), CA IDM (CA IdentityMinder), Oracle s Identity Governance (OIG/OIM), Active Directory (AD), IBM OpenPages Operational Risk Capital Modeling Tool, Networking, PeopleSoft, Java, JEE, C/C++, ASP, Visual Basic, JavaScript, VB Script, SQL, PL/SQL, HTML, DHTML, XML, Webservices, SoapUI, Google Analytics

QA Tools: HP Quality Center (QC) / HP ALM (Application Lifecycle Management), ClearQuest, SharePoint, Bugzilla, JIRA, Microsoft Office, Proficient in Microsoft Office and SharePoint

Methodologies: Agile Scrum, Iterative and Waterfall SDLC

Databases: Oracle, SQL Server, MySQL, MS-Access

Operating Systems: Windows, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

QA Tester

Responsibilities:

  • Align processes through the use of a common Organizational Hierarchy, authoritative source library, product and services library, and process, risk, and control libraries and Regulatory Change Management, Issues Management, Policy Management (potential future state), Process, Risk, and Control Library Management.
  • Monitoring, Configuration and Troubleshooting, Performing Network Test, 5GHz and 2.5GHz; Live Video Streaming Test. Server, TRANSCODING, RAINFADE, BROWNOUT, POWER GLITCH & Client Wi-Fi Connectivity Test.
  • Accountable for creating functional and technical documents from testing perspective, test plans, authoring test cases and test scenarios based on the use cases, requirements and system design, and execute test scripts.
  • Test critical business processes, completed execution and recording of all defects.
  • Work closely with a globally distributed team, Application or Product Owners, LOB partners, to understand and finalize the functionality to be tested during all the test cycles. Single point of contact for entire testing using QC / HP ALM.

Confidential

Responsibilities:

  • The purpose of the project is to implement a new eGRC (eGovernance, Risk &Compliance) system that will provide the platform to accomplish the goal of using consistent taxonomies and a robust reporting system. It will serve as a key element to the Risk Management Framework.
  • Testing web based network monitoring system. Creating and executing test cases and test plans.
  • This product will manage bank’s risk both horizontally and vertically across the Enterprise. A common platform is designed and implemented to aggregate, integrate, and correlate information across different systems.
  • Development and implementation of a data architecture that aligns to the Enterprise data architecture policies and standards and supports the reporting requirements of:
  • Organizational Hierarchy and Organizational Hierarchy Change Management
  • Process, Risk, and Control (PRC) Library and PRC Library Management
  • Authoritative Source Library and Regulatory Change Management
  • Issues Register and Issues Management
  • Policy Library and Policy Management (potential future state)
  • Products and Services Library and Products and Services Library Change Management

Confidential, Charlotte, NC

QA / UAT Coordinator

Responsibilities:

  • Accountable for requirement analysis from testing perspective, test planning, authoring test cases and test scenarios based on the use cases, requirements and system design, and execute test scripts using Quality Center (QC) / HP ALM.
  • Create test data for all test cycles, develop user acceptance test plans, scenarios and test scripts for each IAM Enterprise Solution (IES) releases, execute test cases. Resolve any issue raised out of testing and conduct defect triage meetings.
  • Assist in the coordination and testing of SIT, UAT cycles and provide daily status and analysis of test cycles.
  • Work closely with subject matter experts (SME), Application or Product Owners, LOB partners, to understand and finalize the functionality to be tested during all the test cycles. Single point of contact for all test related activities for the team.
  • Settings of the networking devices (Cisco Router, switches) co-coordinating with the system/Network administrator during implementation.
  • Assists in the planning and execution of production validation tests to ensure the implementation was successful once a release is implemented into production.
  • IAM certification, deployment and customization. Prepare Traceability Matrix and Test Coverage reports, Proficient in Microsoft Office and SharePoint.
  • The Gen3 release of the Identity Access Management program consists of standard services designed to apply consistent access management controls which impacts all LOBs across multiple systems and environments within the bank. It provides manual provisioning, support to requestors, reporting, application role, and certification campaigns. This project is spanned over multiple releases to minimize the cost associated with Identity and Access Management activities across Confidential by minimizing complexity of overall access management processes.
  • The PS3 release of Identity Access Management program implements features from previous release of the project which requires modification through code change and implementing new requirements and functionalities such as, Home Page, Approval Workflow and Grand Duration.
  • The Gen2 release of Identity Access Management was to implement functionalities around, Access Requests and Approvals, Access Provisioning, Certification ROM onboarding.
  • This project was executed to provide an efficient, recorded and auditable process to manage the lifecycle of IAM Managed entitlements. These processes effectively manage risk and aid support organization in their ability to provide access management services across the enterprise. These processes are pre-requisite for entitlements being on boarded and managed by IAM.
  • Implementing upgrades and performing maintenance of Identity Access Management system.

Confidential, Mooresville, NC

SQA Engineer

Responsibilities:

  • Study current process flows and use cases and analyze / compare with functional requirements and Create test data.
  • Author test cases based on the use cases, requirements and system design and create test plans using QC / HP ALM.
  • Preparing Regression and System Integration test suites and prepare entry and exit criterions for each phase.
  • Execute test cases, product and System Integration Testing (SIT), User Acceptance Testing (UAT).
  • Resolving testing issues and participates in Defect Triage with the development teams and prepare test coverage reports.

Confidential

Responsibilities:

  • Improved operational efficiency and mitigate complexity of the current system by implementing separation of endpoints for corporate vs. store employees
  • Consistent End User experience without any reduction in functionality from current system
  • Operational features of the system will be easier to manage and maintain
  • New applications and roles will be easier to add to the system
  • Identity data integrity and structure is maintained and minimize custom coding

Confidential, Charlotte, NC

QA Tester

Responsibilities:

  • Requirements analysis with IT BA (Business Analysts), develop test plans and write test cases based on business processes, requirements and system designs. Preparing regression and sanity test suites using Quality Center / HP ALM. Prepare entry and exit criterions.
  • Supporting two-factor network authentication system for LAN, remote VPN and web access.
  • Create test data, test matrix for coverage reports, and execute test cases to capture different KPIs.
  • Execute test cases, participate in product and system integration testing (SIT), user acceptance testing (UAT) and production verification testing.
  • Participate in Defect Triage with the development team.
  • Gathering user story topics and journeys through discussion with Google Analytics team.
  • Integration testing with multiple vendor applications linked with Common Digital Platform.
  • This application is the primary repository and system of records for customer contact information (email addresses, phone numbers, mailing address) and managing customer notifications and subscriptions.
  • Duke Energy has two divisions, one is Legacy Duke Energy (Legacy DE) and the other one is Progress Duke Energy (Progress DE). The purpose of the Common Digital Platform project is to establish a single platform by combining design, content and infrastructure along with the consolidation of content management system from both the divisions of Duke Energy. This new common platform will replace and get the Legacy DE and Progress DE decommissioned. The authenticated and the public web portal will cater to desktop, mobile and tablet devices.
  • This project measures all the aspects of User Experience and Usability of Duke Energy’s portal system using Google Analytics to capture data around utility, ease of use and efficiency of the system.

Confidential, Charlotte, NC

Test Lead

Responsibilities:

  • Participate in requirements gathering and design sessions to develop test plans and test cases based on business processes, requirements and system designs using Quality Center (QC) / HP ALM.
  • Creating functional test cases and execution of test cases based on positive and negative test scenarios.
  • Leading a team of distributed and offshore testers and reporting daily status to product owner. Coordinating all test activities with the entire project team.
  • Test the entire system end-to-end to ensure that external interfaces were functioning correctly. Participate in Defect Triage and issue discussion meetings with development and implementation teams and provide status updates.
  • Coordinated and close all UAT defects with the User Acceptance Testing group.

Confidential, Charlotte, NC

QA Tester

Responsibilities:

  • Designed and developed Test Cases for detailed system testing including Regression testing including test case execution using Quality Center (QC) / HP ALM.
  • Troubleshooting software, hardware and network problems. Patch administration, performance analysis and tuning. LAN cabling with compliance to CAT5 standards.
  • Test critical business processes, completed execution and recording of all defects.
  • Ensure all Test Cases are created, reviewed, approved.
  • Participate in requirements discussions with business team and implementation team.
  • Participate in daily defect triage meeting with the development team and coordinate with other team members on daily and weekly status updates. Used Quality Center for defect management and reporting.

Confidential

QA Tester

Responsibilities:

  • Gathered Business requirements, studied the application and collected information from Analysts.
  • Analyze functional specifications & business scenarios and prepared Test Plans, Test Cases based on them.
  • Test case execution and participate in database testing when required using PL/SQL.
  • Participated in Defect Analysis and used Jira to log and track the defects.

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