PROFESSIONAL SUMMARY:

• Over 8 years of Experience in IT industry with Emphasis in Quality Assurance testing and experience in all phases of Software Development Life Cycle (SDLC), UML, Waterfall, Agile Methodology and Software Testing Life Cycle (STLC).
• Strong businesses understanding knowledge of Banking, Financial, Retail/Ecommerce, Healthcare and Telecom domains.
• Experience in test automation tools like HP Quick Test Pro (QTP/UFT) and Selenium Web driver & IDE
• Experience in defect tracking system and bug life cycle using HP Quality Center/ALM and JIRA.
• Experience in preparation of different types of test cases for SWIFT Interface.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone, Android and feature phones using Simulator "Device anywhere" “Perfecto”.
• Experience in Ad - hoc testing, Integration Testing, retesting, Validation Testing, Integration Testing, Regression Testing, Positive and Negative Testing on Trading Stocks, Options, Mutual Funds, Account Summary, Quotes, RDC and Transfers.
• Created and Maintained Server side Integration Test using Python and Selenium Webdriver.
• Strong experience in Point of Sales (POS), Supply Chain Management, Order Management System and Omni-Channel
• Expertise in functional testing AUT using Selenium IDE and Selenium WebDriver using Junit/TestNG testing framework.
• Experience in EDI transaction used in healthcare industry and good knowledge of HIPAA X12, HL7 and set for various EDI standards files (940, 855 and 94 3, 850, 810, 999, 997, 843, 856).
• Experience in running the different kind of manual & automated batch processes (EOD-End of Day, SOD- Start of Day) for conducting batch testing.
• Strong experience in different asset classes like credit cards, auto loan, consumer loan, vehicle and equipment lease, residential mortgage, Commercial Mortgage Backed Security (CMBS) loans and Residential Mortgage Backed Securities (RMBS)
• Good experience in User Interface Testing of client server & web based applications.
• Experience in analyzing and understanding business requirements and functional specification documents.
• Experienced with SOA, Web Services, SOAP, Soap UI, RESTFUL, WSDL technologies
• Expertise in EDI transactions used in healthcare industry and good knowledge of HIPAA X12.
• Experience in Project management tool 4sight for Managing Client requirements, Test cases, test plans, test data, test checklist, Executing, Defect tracking and reporting.
• Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting with Test and Defect management in TFS/Quality Center
• Extensive knowledge on the Inbound and Outbound HIPAA transaction sets with both 4010A and 5010A HIPAA versions.
• Extensive experience in Black box, White box, Gray box, Green box testing of different types of applications.
• Expert in back end testing using Teradata, SQL Server, MySQL, SQL, Sybase, ORACLE, Toad on Oracle/SQL database tables.
• Excellent Verbal and Written Communication skills, leadership, organizing, team building and motivation skills

TECHNICAL SKILLS:

Testing Tools: UFT/QTP, Quality Center, Web Services, API, Selenium, Bugzilla, LoadRunner, MTM, TFS, WinRunner, SOAP UI, JIRA

Operating Systems: Windows 7, Windows, Unix, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS

Database Technologies: SQL server, MS- Access, Oracle, DB2

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Bug Reporting Tools: Quality center, Rational Clear Quest, Ab-Initio (ETL tool)

SDLC: Waterfall, Agile, Spiral, RUP.

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

RDBMS: SQL Server, Oracle.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

QA Analyst/ QA Tester

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Performed manual and functional testing on various parts of the application and used Quality Center for defect tracking
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects module.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed various types of testing such as sanity/smoke test, features testing, functionality, interface, regression, integration, GUI, performance, data validation, back end(TOAD), Reports testing
• Took the initiative of creating a proof of concept (POC) of automation in Selenium with TestNG and Java
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created proper ISO documents when issues occur on programs moved to production.
• Created automation scripts in QTP and made a suite of scripts when needed.
• Assisted with Quality Assurance Audits and Risk Analysis and continuous improvement efforts
• Used Informatica ETL tool for Extraction, Transformation and Loading the data into target database.
• Executed test cases and creating defects on Microsoft Test Manager (MTM).
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Performed browser compatibility testing (Firefox, Chrome, Safari, IE) of a web based application to ensure that functionality works fine.
• Performed and executed unit tests manually and using JUNIT.
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Performed functional testing to identify various critical points in the application and automated it by using Selenium WebDriver.
• Used SQL queries to validate the data between the backend and the front end.
• Analyzed and prepared the users 'AS-IS' workflow scenarios and the 'TO-BE' business processes
• Estimated time required to deliver project artifacts and reports progress toward delivery goals throughout the project.
• Involved in create user Defined Functions and function Libraries using VB Script and load them as Resource Files.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: Quality Center, JAVA, Agile, Python, Web Services, SOAP UI, Selenium, Soup UI, ASP.Net, JavaScript, Agile, JIRA, TestNG, MS SQL Server, Windows, TOAD, UFT/QTP, DB2, SQL Queries, MS Office, Windows, MS Project, MS Access, Oracle, DB2, C#, TFS, MTM

Quality Analyst

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Worked on CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Involved in Web Services testing of the application using Selenium.
• Analyze the base lined requirements and create the test cases and the traceability of requirements using Quality Center ALM
• Created Automation scripts from End-To-End and regression testing Using Quick Test Professional (QTP).
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed cross-browser testing to check the functionality of the application in various browsers
• Interacted with the developers for bug fixes and problem resolution
• Communicated with Insurance Underwriters on any liability issues.
• Analyzed, standardization, lineage, remediation and monitoring of JPMC critical data assets, in alignment with regulatory and compliance directives.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Helped in writing business scenarios for E2E testing and providing test data for User Acceptance Testing
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Performed backend testing for data validation using SQL Queries
• Involved in the Execution of automation test scripts for web applications
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment: Mercury Quality Center, QTP, VB.NET, VBScript, Oracle, SQL Server, TFS, MTM, XML, Junit, Selenium, Agile, MS Project, MS Office, MS Access, LoadRunner, WinRunner, SOAP UI, Web Services, JIRA, TOAD, IBM WebSphere, Windows, UNIX (Sun Solaris)

QA Analyst

Responsibilities:

• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Enhanced QTP script using recovery scenarios for error handling.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
• Worked with iOS, Android, WP7 and BlackBerry mobile platforms simultaneously.
• Verified the Orders in OMS (Order Management System) Sterling whether the order is processed and status has been generated.
• Worked with three mobile application simultaneously: iOS (iPhone & iPad), Android and WP7
• Verified test results on Database testing using query skills using SQL and validation
• Responsible for tracking and closing defects using Rally during SIT/UAT
• Provided training on new Point of Sale (POS) functions to production support team.
• Used TFS for test documentation management and defect tracking.
• Performed test case assignments in Test Lab modules of Quality Center.
• Executed test cases, test plan, test scenario and reported defects using Microsoft test manager (MTM)
• Involved in Mobile Computing testing with Windows, and Android apps essentials including cross-browser testing using UI framework.
• Extensively used SQL statements to query the Oracle Database(RDBMS) for Data Validation and Data Integrity
• Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications that interface with POS
• Tested the mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK
• Generated walkthrough tickets and maintained different versions of requirements in MS SharePoint.
• Tested POS application that displayed information upon scanning or manual barcode entry such as the description and retail price of the merchandise and type of customer payment Conduct Agile Scrum meetings to discuss project progress and plan
• Performed Functionality testing during the various phases of the application and analyzed the results using QTP
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.

Environment: Windows, HPQC-ALM, SQL, Web Services, TFS, Selenium, MTM, Rally, QTP/UFT, .net, Mobile Testing (IOS, Android, Windows, SDK, Perfecto Mobile), XML, UNIX, Linux, Soap UI, VBScript, API, Java, Agile, Oracle, MS Office, MS SharePoint, MS Project

QA Analyst

Responsibilities:

• Performed onsite-offshore coordination for multiple projects to perform test related activities.
• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module
• Involved in writing complex SQL queries to check the data integrity
• Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to the Project Management.
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Prepared Test execution reports, Requirement Traceability Matrix (RTM) and Test summary reports
• Investigated software bugs and interacted with Dev team to resolve bug issues using Quality Center
• Used various aggregate functions through SQL queries in order to validate the data load in order to performed Backend Testing.
• Used Apache Axis utility to generate client for Web Services, executed Web Services using Eclipse Java IDE and SOAP UI.
• Extensively worked on Selenium webDriver with the preferred Languages Java, C#, Python, Ruby and Perl.
• Reported defects in JIRA and worked closely with developers to resolve issues based on priority and severity.
• Participated in conducted System testing and End to End testing manually.
• Performed Compatibility testing of applications for dynamic and static content of browsers using HTML Ids and XPath in Selenium.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center
• Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment: Quality Center, Web Services, Selenium, JAVA, Agile, JIRA, QTP, Java Script, Perl, Oracle, Toad, API, C#, HTML, Python, XML, .Net, Windows, Soup UI, SQL, PL/SQL. MS Office, MS Project, Oracle, DB2, Teradata

QA Analyst

Responsibilities:

• Reviewed business requirements and developed detailed Test Cases to ensure testing of the entire application.
• Performed onsite-offshore coordination for multiple projects to perform test related activities.
• Involved in Development of Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
• Executed test cases in a timely manner, and evaluated and researched critical problems and questions to determine root cause.
• Entered bugs in Quality Center, verified bug fixes and performed end to end testing.
• Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
• Conducted and monitored systems interface testing and coordinated the involvement of the interfaced applications on assigned products.
• Performed back-end testing using SQL to make sure that data entered has been uploaded correctly into the Oracle database.
• Performed Functional, Regression and Integration testing of various modules of the applications.
• Reported outstanding bugs, followed up bug fixes, conducted review of existing test scenarios and assessed the need for their enhancement.
• Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to the Project Management.
• Performed back-end testing of the entire application to ensure data integrity.
• Interfaced with development team to point out bugs and retest fixed bugs.
• Prepared QA Audit Test Report at the completion of the project.

Environment: Quality Center, Quick Test Professional, MS Office, XML, SQL server, Oracle, UNIX

Quality Analyst

Responsibilities:

• Analyzed business requirements and module-specific functionalities to identify test requirement.
• Conducted Manual Testing for checking the flow of the application functionality.
• Executed test cases using Selenium and Microsoft Test Management (MTM).
• Manually tested each module of the application and verify against expected results.
• Used ASP.NET grid view control, Data List and Repeater controls for displaying the data in a clear format.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database.
• Worked with end-users (Doctors, Lab technicians, Billing) and patients to understand the requirements and in corporate them into design.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Testing of EDI X 12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Worked with end-users (Doctors, Lab technicians, Billing) and patients to understand the requirements and in corporate them into design.
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Wrote PL/SQL scripts to verify the database updates, inserts and deletes of the records.
• Used Quality Center for reporting and tracking bug and generating reports.
• ICD-9 coding experience and patient billing code charges input into STAR navigator system for patient visits.
• Worked on the HTML and JAVA script codes and tests the web applications using java.
• Created trading partner agreements and trading partner's party set up for both 40 10 and 50 10 in BizTalk06 and BizTalk10.
• Involved in testing different Medical systems files which include TriZetto Facets, Univera Facets, Mabil, Med access (Med Impact) as well as the Legacy systems.
• Conducted Back-End Testing for Oracle databases using complex SQL queries.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Performed comparison of actual report with the expected values by querying the database.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.
• Interacted with developers and team members for verification and validation aspects.

Environment: Windows, SQL, QTP, PL/SQL, HTML, Quality Center, SQL Server, Java, UNIX, HIPAA, EDI, Trizetto Facets, BizTalk10, SOAP UI, Web Services, API, SOA, VB Scripts, XML, MS Project, MS Office, DB2

Confidential, Hoffman Estates, IL

QA Analyst

Responsibilities:

• Reviewed the User Requirements Document and prepare the detailed Test Plan and Test Criteria for the testing effort.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Validated XML request and response with different sets of test data to perform web services payment validation.
• Wrote and modified required SQL validation scripts, and writing scripts in SQL to validate the outputs.
• Uncovered multiple issues related to the data population in the backend database using Quality Center.
• Performed Back End testing by executing SQL queries on Window and UNIX platform.
• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Used Custom Reports, Built In reports and System Reports, Trend Reports function within Quality Center to track and report issue related activities.
• Worked on Solr Apache to fetch millions of records and inserted those records to MS-Access for testing the data counts.
• Executed PL/SQL queries on the MSSQL in order to view the successful transaction of member.
• Performed Manual Testing using Microsoft TFS and User Acceptance Testing (UAT).
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in coordinating with developers and business owners.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.

Environment: Quality Center, Windows, Oracle, XML, Java, API, SOAP UI, PL/SQL, MSSQL, UNIX, Agile, Html, SQL, UNIX, Toad, MS Office