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Software Qa Engineer  Resume

Brisbane, CA


  • Goal oriented Software QA Engineer with 3+ years of hands - on experience in Manual & Automated Testing
  • Experience in working in Agile, Scrum, Waterfall, based QA methodologies
  • Creative thinker and analytical problem-solver with demonstrated ability to complete tasks under the pressure of fast-paced, time-sensitive environments
  • Enjoy working as a member of a result-driven team. Software QA career minded
  • Skilled in identifying and reporting software anomalies and defects
  • Develop all lines of software testing documentation based on business and technical requirements
  • Experienced in all levels of testing including Functional Testing, Integration Testing, System Testing, Regression Testing, Compatibility Testing, Limit Testing and Accessibility testing.
  • Background in Helpdesk/Desktop support - software and hardware installation and troubleshooting
  • Effective communicator who works well on resolving work related issues
  • Working knowledge of localization procedures and techniques
  • Excellent written/oral communication skills


Programming: JavaScript, Bash, SQL, HTML5, CSS3

Mobile Platforms: Android, iOS, Windows Phone

Database: Oracle, Magento

Tools: Xcode, ADB, Android SDK, Selenium, Jenkins, JIRA, Rollbar, Rancher

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMware Server, Oracle Virtual Box

Operating Systems: Linux, Google Chrome OS, Mac OS, Windows

Browsers: Google Chrome, Mozilla Firefox, Safari, MS Internet Explorer, Opera

Test Automation: Web Storm, Selenium


Confidential, Brisbane, CA

Software QA Engineer


  • Created and refactored existing automation tests
  • Wrote and executed system-wide test plans and test case suites for automation test framework
  • Interpreted and converted manual test cases into automation smoke and regression suites
  • Run smoke and regression tests and analyze the reports to support releases
  • Participated in testing web and mobile applications developed by the company
  • Expanded test documentation as per project specification: test plans, test cases
  • Performed testing at all the stages of SDLC under both Waterfall and Agile development models
  • Researched software defects at the Black and Gray Box level
  • Validated Integration of the application with social networking web sites (You Tube, Instagram, Pinterest, Facebook & Twitter)
  • Participated in cross-browser (Chrome, MSIE, Firefox, Safari) and cross-platform (Android, Windows, OS X) testing in virtual machine (VMware, Browser Stack) environment
  • Executed ad hoc procedures at all the stages of software development life cycle
  • Prepared and executed test cases for all of the application features
  • Performed installation and configuration of the Virtual Machines, OS, Browsers
  • Reported bugs to JIRA bug trucking systems
  • Participated in daily scrum meetings, where discussed the application features and test cases
  • Ran Localization, functional and usability testing
  • Navigation tests (GPS transmitter test)
  • Bluetooth devices protocols accessibility, compatibility testing (car radio, cell phones, external headphones/speakers)
  • Tested uploading and downloading functionality
  • Used Android SDK tools for identifying software defects
  • Teach and train interns & other QA team members

Confidential, NY

Desktop Support Technician


  • Performed Compatibility Testing with a newly integrated VPN system using Android and IOS platforms.
  • Tested integration of the web and mobile application with social networking web sites (Google+, Pinterest, Facebook, LinkedIn, Reddit & Twitter)
  • Supported data migration from PST files and emails from IMAP servers to Gmail
  • Monitored, diagnosed, and resolved issues with hardware, software, network connectivity, operating systems, and support of internal systems: Mainframe, Merlin, Lotus Notes, Freelance, CCI Citrix, Google APP, Wire, LDAP, Scoop, ESS, People Soft
  • Active Directory Support: Account Creation, Password Questions/Issues/Resets
  • Mainframe: Account support/password resets, SAP: Account creation, support
  • Symantec Management Console: performed tasks, supported users PC, and installed applications
  • Altiris Deployment Console: provide remote customer support
  • Support: Windows XP, 7, MAC OS, Microsoft Office Suite
  • Troubleshot systems to initiate process and system improvements to increase system stability and staff productivity

Confidential, Brooklyn, NY

IT Helpdesk Analyst


  • Provided computer help desk support for over 800 clients via telephone communications with end- users
  • Documented tickets /resolutions, and provided overall assistance in daily administration of a Symantec Service Desk
  • Supported clients remotely to push application by using Goverlan Administration Suit V7
  • Supported users on setting up web app and Microsoft Outlook email accounts
  • Assisted on the network team assign static ip addresses on network printer’s relocation
  • Supported users on 2nd and 3rd level tickets computer crash, data backup and reimaging
  • Reset users locked out accounts and reset password via Active Directory

Field Engineer



  • Installation, maintenance, and repair of electrical equipment in residential and commercial buildings

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