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Qa Analyst Resume

Atlanta, GA

SUMMARY:

  • More than 17 years of experience in Quality Assurance, implementation of QA practices and procedures.
  • Working for Big companies like E&Y, Confidential, Etrade, Mcafee as well as start up companies like Confidential.
  • Responsible for testing web applications and mobile devices for clients like Make My Deal subsidiary of Confidential.
  • Full product life cycle including definition, development, release, introduction, production, and retirement of products and service packs.
  • Implemented QA test process for project testing within a Sprint through Sprint Release
  • Worked closely with Business Stakeholders, IT Product Management, Development and QA
  • Working in Agile/Scrum Environment, participated in Daily stand ups and scrum calls, Sprint Planning, Backlog grooming, Retrospective, Scrum of Scrums
  • Experience setting up a testing department: defining roles and building a team, preparing guidelines, templates, responsibilities matrices; monitoring and assessing process improvement; developing aggressive training plan for SQA team
  • Leading the QA team by providing status updates and reports on QA execution and issues
  • Working closely with off - shore employees and 3rd party vendors to deliver projects to time, cost and quality requirements
  • Testing Web applications and mobile devices on All supported OS and browsers (Android/IOS)
  • Responsible for testing DFP ad tags on all supported OS and Browsers using Firebug and Fiddler.
  • Working closely with the Product Owner on a scrum team to define the requirements for the features in the backlog and document them in test cases
  • Participate in all functional testing activities including Sprint planning, estimation, testing and Product owner demos
  • Review and convert User Stories requirements into positive and negative test cases and test scenarios

TECHNICAL SKILLS:

OS: Win 7, Win 8.1, Vista, Mac

Browsers: IE 8, 9, 10, 11, Safari, Firefox, Chrome

Bug tracking: Jira, Rally, HP ALM, TFS 2012, Fogbugz, MTM, Bugzilla, Mantis

Tools: WordPress, .Net, SQL, Visual Source Safe 2010, Pivotal Tracker, Campfire, Fitness, Java, Flash, Charles, Fidler, Firebug, php, VMware Lab Manager, BrowserStock, Silverlight, Borland Source Control Management, Grid Control, VNC, github

Test Devices: iPad, Samsung Galaxy Tablet, iPhone, Android

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

  • Responsible for testing DFP ad tags for entire Confidential .com site on all supported OS and Browsers using Firebug and Fiddler.
  • Wrote test cases to ensure that all functionality performing as intended
  • Conducted formal test case review sessions with project team to in corporate feedback
  • Executed test cases, documented actual results and evaluated to expected results

Confidential, Alpharetta, GA

QA Lead Engineer

Responsibilities:
  • Leading the QA team by providing status updates and reports on QA execution and issues
  • Working closely with the Product Owner on a scrum team to define the requirements for the features in the backlog and document them in test cases
  • Participate in all functional testing activities including Sprint planning, estimation, testing and Product owner demos
  • Review and convert User Stories requirements into positive and negative test cases and test scenarios
  • Working closely with off-shore employees and 3rd party vendors to deliver projects to time, cost and quality requirements
  • Ensure that system tests are successfully completed and documented and all problems are resolved
  • Testing Web applications and mobile devices on All supported OS and browsers (Android/IOS)

Environment: Win 7, IE 10, Rally, HP ALM, TFS 2012, .Net, SQL, Scrum/Agile, Kanban, Visual Source Safe 2010, UAT

Confidential, Alpharetta, GA

QA Lead Engineer

Responsibilities:
  • Involved in all stages of Scrum/Agile environment process, including meetings, crating/editing user stories, maintaining the Sprint Board
  • Implemented QA test process for project testing within a Sprint through Sprint Release
  • Worked closely with Business Stakeholders, IT Product Management, Development and QA
  • Wrote Acceptance Criteria, Test Plans and Test cases, Test Boundaries
  • Participated in Design and Analysis meetings with Information services team
  • Performed quality control testing for new releases on all internal applications
  • Performed tests on existing application modules to help determine defects and fixes
  • Participated in creation and management of application function knowledge bases
  • Acting as a liaison for the information services department to communicate with the Training, IT Helpdesk and Operations support department
  • Testing Web applications and mobile devices on All supported OS and browsers

Environment: Win 7, Win 8, Vista, IE (7, 8, 9, 10), Safari, Firefox, Chrome, Fogbugz, Testlog, iPad, Samsung Galaxy Tablet, iPhone, Samsung Galaxy phone, .Net, Scrum/Agile, TFS, Visual Source Safe 2010

Confidential, Norcross GA

QA Engineer

Responsibilities:
  • Worked in Agile/Scrum Environment
  • Participated in Backlog Grooming, Sprint Planning, Release meetings
  • Responsible for testing multiple sites.
  • All products were tested in variety of browsers and operating systems
  • Work closely with internal development teams and product managers to plan release content and delivery dates
  • Testing Web applications and mobile devices on All supported OS and browsers

Environment: Win 7, IE (7, 8, 9), Safari, Firefox, Javascript, iPad, Samsung Galaxy Tablet, iPhone, Samsung Galaxy phone, Ruby, Pivotal Tracker, Campfire, Fitness

Confidential, Atlanta, GA

QA Analyst

Responsibilities:
  • Responsible for testing Confidential marketing and advertising campaign for multiple clients including Confidential.
  • Testing content implemented via Flash using different operating systems (Windows and Mac) and variety of browsers
  • Testing clients banners in multiple browsers
  • Writing and tracking test plans, test cases, test matrices and defect reporting
  • Work closely with internal and third party development teams and producers to plan release content and delivery dates
  • Testing Web applications and mobile devices on All supported OS and browsers

Environment: Windows XP, Vista, Mac 10.4, Safari, Firefox, MS IE, iPad, Samsung Galaxy Tablet, iPhone, Samsung Galaxy phone, Java, Mantis, Flash, Charles, iPad, php, VMware Lab Manager

Confidential, Alpharetta, GA

Quality Assurance Analyst II

Responsibilities:
  • Responsible for verifying the quality of Radiant software and hardware products
  • Responsible for testing Hospitality tools and Point of sale systems like Confidential Handheld, Aloha Manager, Aloha Manager back office, Order Management tool.
  • Developed test plans and test cases to validate customer requirements are met.
  • Confirmed, reported and managed defects using Quality Center.
  • Pushed new builds to test environments
  • Established strong working relationship cross-functional teams.

Confidential, San Francisco, CA

Sr. QA Engineer

Responsibilities:
  • Responsible for testing Confidential on-line marketing and advertising campaign for Hitachi and Microsoft products including Zune
  • Tested content implemented via Flash and SilverLight using different operating systems (Windows and Mac) and variety of browsers
  • Wrote and tracked test plans, test cases, test matrices and defect reporting
  • Interfaced with internal and third party development teams and producers to plan release content and delivery dates

Environment: Windows XP, Windows 2000, Mac 10.3, Mac 10.4, Safari, Firefox, MS IE, Java, Bugzilla, Flash, SilverLight, Charles, Firebug

Confidential, San Francisco, CA

Sr. QA Engineer

Responsibilities:
  • Responsible for testing Confidential BookSmart client application and Confidential Web site
  • Wrote and tracking release plans, test plans, test cases, and test matrices, test execution schedule and defect reporting
  • Defined entrance and exit criteria standards for alpha, beta, and final development/test cycles
  • Interfaced with development teams to plan release content and delivery dates
  • Worked with technical support organizations to prioritize customer defects and enhancements into future releases
  • Worked with design team to validate book templates and resolve bugs in book components
  • Researched and defined customers needs and requirements interacting directly with customers and helping to identify and solve software problems

Environment: Windows XP, Windows 2000, Windows Vista Mac 10.3, Mac 10.4, Safari, Firefox, MS IE, Java, Bugzilla

Confidential, Mountain View, CA

Quality Assurance Manager

Responsibilities:
  • Responsible for managing an offshore QA Team in India and a QA Team on-site
  • Defined Integration requirements and implemented development plans
  • Researched and defined customers needs and requirements
  • Interfaced with development teams to plan release content and delivery dates
  • Supervised Quality Assurance and Release teams to schedule and prioritize releases
  • Worked with technical support organizations to prioritize customer defects and enhancements into future releases
  • Wrote and tracked Project release plans, Product Lifecycle Guidelines, Test Plans, Test cases, Test Matrices
  • Wrote and tracked Product Requirement documents to meet customer and Product Marketing requirements
  • Defined entrance and exit criteria standards for alpha, beta, and final development/test cycles
  • Created Product Requirements Documents, Functionality Specifications Documents, Functionality Use Cases
  • Purchased, Installed and Maintained TestTrack Pro bug database
  • Purchased, Installed and Maintained TestLog test case database
  • 40% hands on and 60% management work

Environment: IIS, .Net Framework 1.1, Infragistic Controls 2.0, MS SQL 2000 (SP3), JDK 1.4.2-04, JOnAs 3.3.5, CVS client, Borland Source Control Management, Grid Control, VNC

Confidential, Sunnyvale, CA

Sr. Quality Assurance Engineer

Responsibilities:
  • Responsible for testing Mcafee client applications and Mcafee Web site
  • Responsible for leading Partner Projects (ebay, Fujitsu, Microsoft, Panasonic, NEC, and others) through QA life cycle
  • Tested Mcafee Products: Anti-Virus (Virus Scan), Personal Firewall, SpamKiller, etc)
  • Participated in testing distributed Mcafee.com applications providing security services over the web. These services are distributed through different channels: The Consumer site, International Sites, Co-Branded/Partner sites, CD/Download distribution

Confidential, Brisbane, CA

Sr. Quality Assurance Engineer/Team Lead

Responsibilities:
  • Responsible for testing Zinio client applications (Win and Mac) and Zinio Web site
  • Tested all supported browsers with cookies, Java, JavaScript and Active X on/off
  • Performed Functional, GUI, Build Acceptance, Browser Compatibility, Proxy and Dial Up testing
  • Wrote entry and exit requirements
  • Attended Status, Schedule, Bug Review and other meetings for all supported projects
  • Worked closely with Customer Support, Development, Production, Marketing and Web Ops departments
  • Responsible for all stages of development process: Requirements, Implementation, Testing Phase, Release to Production, Staging, Deployment to Servers
  • Tested Administrative Rights on all supported OS: Administrator, Power User, User, Guest
  • Responsible for pushing new builds to QA environments
  • Created and Posted magazines to QA environments using Zinio Pre-press and Zinio Posting tool
  • Participated in customer care meetings in order to understand customer’s expectations on delivery quality product on time.
  • Participated in interviewing and hiring process.
  • Planned and scheduled tests, identified critical paths, tracked and reported milestones to improve production time and cut project costs.

Environment: Silk 6.0, JDK 1.3, JSP, JDBC, Apache, MS SQL Server 2000, XML, HTML, DHTML, Windows 98/98SE/2000/ME/XP/NT 4.0/XP Tablet PC, Linux, Microsoft Visual SourceSafe.

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