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Software Quality Assurance Analyst Resume

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Rancho Cucamonga, CA

SUMMARY:

  • 8+ years of strong experience in Quality Assurance Testing manually and using Automation testing tools.
  • Experience in System testing, Integration testing, Regression testing. Experience working with both team and individual work environment.
  • Experienced in functional testing of various domains like Healthcare, Web, Telecom and Insurance.
  • Implemented the Software Development Lifecycle (SDLC) for the testing life cycle to follow the standards process in the application. Good knowledge of various bug tracking tools.
  • Expertise in writing Test plans, Test strategies, Test Cases and test scripts.
  • Solid understanding of manual testing process and experience in logging defects using Quality Center (Test Director).
  • Extensive hands - on experience in Manual and Automated testing - Smoke, Integration, Functional, End-to-End, Regression, GUI, UAT, Interface, Web services, Back-end, Load and Performance testing.
  • Experience using automation tool Selenium and QTP.
  • Experience in various Testing Methodologies I.e. Waterfall and Agile.
  • Experience in performing Backend, E2E Testing, browser compatibility testing and User Acceptance Testing.
  • Expertise in performing regression testing on new builds, every modification in the application using Selenium WebDriver.
  • Participated in status meetings to report issues, communicated with developers through all phases of testing to prioritize bug resolution using Quality Center.
  • Experience in reporting applications higher-risk aspects, setting priorities and determining scope and limitations of tests.
  • Expertise in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle.
  • Preparing test case matrix to track the progress of testing.
  • Interaction with development teams for smooth problem resolution and error free rollouts.
  • Expertise in MS-Office Suite (MS-Word, MS-Excel & MS-Access)
  • Problem-solving skills, quick learning ability to work independently also with collaborative and Team Oriented work approach.

TECHNICAL SKILLS:

Languages: HTML, VB, SQL, PL/SQL, Java Script

Databases: SQL Server, Oracle, DB2, TOAD

Testing Tools: Selenium WebDriver, Selenium RC, Selenium Grid, Selenium IDE, Quick Test Professional 9.0/9.5/10.0, UFT,SOAP UI, HSP, MS TFS,MS MTM.

Operating Systems: Windows 98/XP/Vista/7, UNIX

Defect Tracking Tools: Mercury Quality Center or ALM, Test Director, JIRA.

MS Office Tools: Outlook, Word, Excel, PowerPoint, MS Access

PROFESSIONAL EXPERIENCE:

Software Quality Assurance Analyst

Confidential, Rancho Cucamonga, CA

Responsibilities:

  • Analyzed the user requirements, functional specifications to write test scenarios, test scripts for Functional testing.
  • Performed End to End scenarios from customer login through Manage claims and Bill payments.
  • Performing integration testing for HSP application.
  • Performed smoke, usability, functionality, GUI and regression tests.
  • Involved in manual and automation testing process to ensure the quality of the software.
  • Participated in Walkthrough, Weekly stand up, Test report, defect report meetings periodically
  • Bug tracking bug reporting and resolution using interaction with development teams.
  • Interacted with business for gathering requirements .
  • Writing test cases against Business Requirement Documents.

Environment: Automation and Manual Testing, Windows, MS SQL server, HSP, TFS, MTM 2015, MS Excel.

Software Quality Analyst

Confidential, San Diego, CA

Responsibilities:

  • Followed Agile Methodologies and Software Quality Audits for all the Phases of SDLC.
  • Analyzed the user requirements, functional specifications and Use Case documents to write test scenarios, test scripts for Functional testing.
  • Performed End to End scenarios from customer login through Manage claims and Bill payments.
  • Creating requirement traceability matrix (RTM) to examine progress of testing.
  • Performing integration testing and database testing.
  • Performed smoke, usability, functionality, GUI and regression tests.
  • Executed selenium scripts and executed using JUnit Framework. Prepared automation test framework.
  • Run tests by using Selenium Web Driver in different browsers to check the browser compatibility.
  • Actively participated in regular QA Team meetings to discuss testing process and resolve issues with local and off shore teams.
  • Evaluated web site effectiveness, efficiency, and satisfaction, user's ability and time it takes to find information and complete services online.
  • Working in regression automation scripts, fixing regression failed cases.
  • Bug tracking bug reporting and resolution using interaction with development teams.

Environment: Windows, Oracle 11g, Java2.0, Selenium, SOAP UI, TOAD, QC 10.0, Clear Quest, Putty, Autosys, MS Office.

Sr. Quality Analyst / Sr. Software Testing

Confidential, Seattle, WA

Responsibilities:

  • Individually Involved in End to End testing of New Business as well as Inforce Scorecard (policies).
  • Involved in functional, regression and performance testing of complex Scorecard process for each states in order to get accurate Auto policy score(output result of the policy ) which is then validated in scorecard database.
  • Designed Tier rule test conditions using excel sheet formulas in a format for input to automation tool which builds them into xml form.
  • Involved in policy renewal process in mainframe through 4p,T - 35 and 7r transactions and verify data accuracy into database using large number of SQL queries
  • Created test plans for change request processing.
  • Automation testing using Splatt, Object Loader and Test case generator designed in Microsoft Visual Studio.
  • Involved in discussion on SRS, FRS documents with BA and verified with project manager.
  • Responsible for writing test cases, bug tracking, bug reporting in Quality Center.
  • Interacted with other teams in case of bug resolution.
  • Involved in fixing production issues.
  • Providing guidance to State staff on proper testing procedures and improvements.

Environment: .Net, Visual Studio, Java (J2EE), XML, SQL Server, DB2, IIS, MQ Series, MS Office and MS Excel, HP QC.

QA Engineer

Confidential, OK

Responsibilities:

  • Involved in SDLC/Agile processes and End to End test life cycle.
  • Create and executed automated test cases using Selenium WebDriver using TestNG and Database as source of Test Data.
  • Prepared test data for most of the test cases.
  • Performed Cross browser compatibility testing using Chrome, Firefox, IE browsers.
  • Developed, enhanced and maintained a large and complex suite of both GUI and API based Automated Regression tests.
  • Interacted with the Development team and the Environment team in prioritizing the defect list and validating known bug fixes.
  • Prepared Traceability Matrix to show the test coverage requirements vs. Test scripts.
  • Created test cases and performed Database testing to check whether the data is being migrated properly.
  • Wrote SQL Queries on TOAD to retrieve data for a specified set of test requirements.

Environment: Selenium WebDriver, TestNG, Java, Oracle, HTML, Oracle, Visual Source Safe, TOAD.

Sr. QA Engineer

Confidential, CA

Responsibilities:

  • Involved in testing of Registration, User Authentication module and validating forms.
  • Prepared test data and executed Test Cases for above and created test suite for regression testing.
  • Prepared Functional Test Cases from Functional Requirement Specification.
  • Interacted with developers, users and various members of my team to discuss and to resolve defects and their priorities.
  • Worked with development team to identify potential bottlenecks in performance tests.
  • Created Test Cases, Test Scripts, Test Scenarios, and defect reports.
  • Attended Weekly Status meetings, Walkthrough meetings, QA meetings, and bug review meetings.
  • Executed some test cases manually. Compared and analyzed actual results with expected results and reported the deviations to appropriate individuals for resolution.
  • Involved in the kick off meeting.
  • Executed automated test cases using QTP.
  • Used Quality Center to store all testing results, metrics, implemented test plan document, created test cases, Defect tracking and reporting.
  • Code deployment after the fix to the code has been done and verification of the proper code deployment.

Environment: Java, QTP, MySQL, HTML, JSP, HP Quality Center

QA Tester

Confidential

Responsibilities:

  • Mainly involved in testing of Nevis MIS (Management Information System) reports, researched through log outputs and database tables to assure the data is relevant and in exceptional cases reported bugs and resolved with *development team.
  • Involved in stub testing.
  • Interacted with developers, users and various members of my team to discuss and to resolve defects and their priorities.
  • Interacted with client for business requirement specifications.
  • Involved in integration testing of multiple modules to test the system .
  • Involved in analyzing System specifications, design, development and execution of test plans, test Cases for manual testing.
  • Worked with test data specialist and involved creation test data.
  • Tracked test results for management, categorized issues, created defect reports and managed defect database using test director.

Environment: HP PC, Siebel, oracle, VMS, VSS, TOAD.

Confidential

Responsibilities:

  • Participate in Integration testing, Regression testing, Change request application testing
  • Fault reporting and follow up with the onsite team
  • Requirements management using Test Director.
  • Created and executed test cases based on requirement specification.
  • Performed black box testing, end to end testing .
  • Interacted with developers, Business & Management Teams and End Users.

Environment: HP PC, Windows 2000,J2EE, oracle 8.0, Test Director.

QA Tester

Confidential

Responsibilities:

  • Review of design and identify critical functionalities.
  • Gathering, Understanding and Documenting Requirements documents.
  • Involved in effort estimation preparation.
  • Develop and execute Test Plans and Test Cases from requirements and specifications.
  • Manually created, developed and executed Test Cases.
  • Preparation of Test Data.
  • Create test plans to detail the testing scope, requirements (high level), strategies and all needed required resources
  • Perform Functional Testing, Regression Testing, System Integration testing, (UAT) User Acceptance Testing, and End to End Testing
  • Involved in Ad hoc Testing, Smoke testing, Integration testing, unit testing and Functionality testing.
  • Preparing and executing functional test cases according to discussion with functional people.
  • Reporting bugs using Excel sheet.
  • Involved in Bug regression.
  • Document and report all found defect in Test Director.
  • Preparing Test Scenarios & Test Cases and performing Manual Testing of the application
  • Performed System and Regression Testing of the application

Environment: VB, MS Access, Win Runner, Windows, Test Director, D2k Oracle, Oracle 8i, VSS, Xml..

Test Engineer

Confidential

Responsibilities:

  • Involved in manual testing process to ensure the quality of the software.
  • Preparing defect reports.
  • Bug regression on daily basis.
  • Participated in Walkthrough and defect report meetings periodically
  • Performed GUI testing using Win Runner.

Environment: VB 6.0, MS Access, Win Runner 7.0, Windows 98.

Confidential

Responsibilities:

  • Performed end - to-end testing
  • Involved in Ad hoc Testing, Smoke testing, Integration testing.
  • Reporting bugs into Product Studio.
  • Bug regression on daily basis.

Environment: Visual basic 6.0, MS Access, Windows NT, Product Studio.

Confidential

Responsibilities:

  • Performed Ad hoc Testing, Smoke testing and Integration testing.
  • Reporting bugs into Product Studio.
  • Maintained Version Controls using VSS.
  • Involved in bug review meetings.

Environment: VB6.0, Windows 98/95, Windows NT, MS Excel.

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