PROFESSIONAL SUMMARY:

• Skilled IT professional with over 6+ years in Quality Assurance and Software Testing experience of Manual and Automation testing experience in Client/Server, Mobile testing, OTA installation testing, Database testing, ETL,EMV and Web based applications.
• Detailed understanding of QA methodology (Agile, Waterfall) to ensure quality control.
• Proficient in different phases of Testing like Black Box Testing, White Box Testing, Functionality Testing, Unit Testing, Integration Testing, System Testing, Backend Testing, Load Testing, Regression Testing, Retesting, Mobile testing and User Acceptance testing.
• Good exposure to ETL testing with strong SQL skills.
• Extensive testing experience in EMV processing of plastic and chip technology
• Knowledge of Visa, MasterCard and AMEX life cycle.
• Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support.
• Strong experience in SQL, Backend, ETL and EMV Testing.
• Manual testing experience with physical Credit card reader to validate EMV authentication
• Develop and execute automation scripts using automation tools such as QTP (UFT), Telerik Test studio and other automation tools.
• Experience with creating test scripts for web based/iOS/Android application
• Extensively used Excel, Quality Center and JIRA for Test planning, Test case writing, Test execution, Defect Tracking, RTM, Analysis and Reporting.
• Experience in validating Web services using SOAP UI and Putty Navigator
• Good understanding of Requirements Analysis, Test Plan and Test Case Documentation, Test case writing and Test case execution.
• Solid experience working in close co - ordination with Business Analysts, Tech Leads, Developers and Business Customers.
• Experience in identifying defects, prioritizing them and track them to closure
• Hands on experience in User Acceptance Testing and Training of end users
• Good knowledge of the creation of Use case diagrams that specify the client requirements
• Experience transitioning software applications from a development environment to production application
• Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to learn new technology

TECHNICAL SKILLS:

Web Technologies: HTML, Java Script, SQL, SoapUI, RTC, WinSCP Putty Navigator

Testing Tools: Q TP 9, Test Director, Quality Center, Load Runner, JIRA 0 WCAG 2.0, Maconomy, Xenu

Types of Applications Tested: Web Based, VB, and Windows Application

Other Applications: Professional experience in MS Office

WORK EXPERIENCE:

QA Engineer

Confidential, Cincinnati, OH

• Developed test scripts for Data driven testing using parameterization Excel sheet for test data and Database Queries based on the functionality.
• Converted manual test scripts to automated test scripts in Telerik Test Studio, enhanced the scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality, Integration, Database, Regression Testing.
• Mentored and helped juniors on technical challenges and enable them on QA processes/tools.
• Perform regression testing prior to and post implementation.
• Authenticating Credit card and Check payments using Physical card reader
• End-to-end flow testing, verifying data at all levels and code deployment over live servers, monitoring behavior of the same giving a final sign off. Proficient in multi-tier Web-based applications (IE, Firefox, Chrome, Safari) as well as testing of Client-Server applications
• Execute, investigate and track test results: Report and track product failures to resolution.
• Develop and maintain daily testing coverage reports summary and defect tracking for internal follow-up, escalation to management for any identified testing issues or other significant impacts that affect or fail to meet business requirements.
• Experience with Mobile Compatibility testing and Mobile application testing - iPhone, Android, iPad/ Tablets
• Creating test scripts for iOS/Android and web based applications
• Responsible for End to end testing such as Smoke testing, Functional testing, Regression testing, Integration testing, Retesting, UAT, Usability Testing for Android, iOS
• Demonstrated ability to perform Functional, Regression, System, Integration, End to End, UAT, Database Testing Process along with exposure to the Automation tools, SQL server, MS SQL, MS Excel, Macro and VBA Script
• Passion for Quality Assurance and for doing things the right way and a curiosity to dig deep and help find the underlying issues

Environment: .Net, Ruby, Oracle 9,Windows XP, UNIX, LINUX, MAC, My SQL, Oracle, PL/SQL, XML, Java, Telerik Test studio, SOAP UI, JIRA, MS Office, Share Point, Magtek Card reader and check reader, iOS, Android, iPad

Confidential, Cincinnati, OH

Quality Assurance Analyst

• Analyze technical documentation for project scope, requirements, and common or potential implementation issues.
• Create and follow test plans incorporating requirements and standards within project scope.
• Report defects clearly and thoroughly, manage testing, and create defect reports using a defect tracking application.
• Testing the application in various mobile devices, such as iOS/Android
• Responsible for Usability Testing for Android, iOS and web based application
• Escalate substandard development execution, process deficiencies, and resourcing and scheduling outages to senior team members.

Environment: Microsoft Outlook and Apple Mail, Gmail, Yahoo Mail, Internet Explorer 8, 9, 10 and 11,Chrome, Safari, Firefox, Face book, Twitter,Pinterest, Perfecto Mobile, JIRA,AIS Web Accessibility Toolbar and WCAG 2.0,Maconomy,Xenu, iOS,Android,etc.,

Confidential, Covington, KY

Quality Assurance Engineer

• Translate systems requirements into technical test requirements
• Review and analyze client-specific system requirements and scope of services
• Analyze functional and technical system design for testability
• Collaborate with project team resources to understand and prioritize system testing efforts
• Provide input to system test strategies
• Performed Web testing, Test Fax and B2B Batch files by using SoapUI 4.5.1
• Define system test scenarios, create system test plans, design and author test cases and participate in the definition and execution of manual and/or automated system test scripts
• In collaboration with the project team, develop and periodically confirm system test schedule
• Execute Systems Integration Test Plan, including the comparison of actual results to expected results
• Document and report on identified system testing issues in Quality Center and participate in or lead defect triage and test status meetings
• Identify defects in multiple environments and throughout all phases of the development life cycle.
• Ensure that development groups address all open defects in a timely manner.
• Assist in analysis of current processes and propose recommendations for process improvements
• Actively participated in project team meetings as required. Communicate project/work status and issues to project team & management
• Responsible for using standard tools and best practices

Environment: HP Quality Center 11, .Net, Oracle 9, Windows XP, SQL,Oracle, PL/SQL, XML, Java, UNIX, Mainframe DB2, SoapUI, RTC, WinSCP, Putty Navigator, ICS, Captiva, Share Point

Confidential, Iowa City, IA

Quality Analyst

• Develop and implement a strategy for Load & Performance Testing to ensure all relevant Performance Requirements are met.
• Develop and provide estimates for all relevant test activities.
• Develop a detailed Load/Performance Test Plan and ensure its successful implementation.
• Lead a team of 4-6 testers in all aspects of QA Testing, including UAT.
• Responsible for testing the application in iOS/Android and writing & executing test cases
• Coordinate with Developers, BA’s during the Project life cycle.
• Perform problem analysis, system analysis, reviews of Business Requirement Documents and Functional Specification Documents.
• Manage, support and configure QC and escalate the issues to System Engineering teams.
• Effectively partner with all Engineering Services Teams during the course of project.
• Effectively communicate with team members and business users.

Environment: QTP9.2,Test Director/HP Quality Center 10, .Net, Oracle 9i, Windows XP, SQL,PL/SQL, XML, Java, UNIX, Mainframe DB2,Load Runner,iOS,Android, Etc.,

Confidential

Business Analyst/ QA Tester

• Facilitated requirement gathering sessions with the business users to gather business requirements and documented them for review by both business and technical team members.
• Creation of Test Strategy, Detailed Test Plan, Test Scenarios (Trans Matrix) and Test cases.
• Good experience and knowledge of documenting, writing and modelling Test Cases, Use Cases, Functional and Non-Functional Requirements and creating diagrams teams.
• Deployment of all software components from the development environments into the various QA Test environments.
• Good experience and knowledge of modelling Use Cases, Flowcharts and other related diagrams using MS Visio
• Created test status report after each sprint

Environment: Mercury Quality Center, HTML, SQL, Oracle8, MS Visio and MS Office.

Confidential

QA Testing Analyst

• Created and executed test cases and accurately recorded status to the business partners.
• Reviewed functional and non-functional requirements for completeness and testability.
• Researched and documented defects identified during the testing process, communicated those defects to the Business Partner.
• Facilitated defect meetings with project team including Business partner.
• Monitored Batch and costs and reported results monthly to Management.
• Responsible for promoting all Mainframe code from the Development environment to the QA environment and then from QA to Production.

Environment: Mercury Quality Center, Test Director, HTML, XML, MS Word, MS Excel.