SUMMARY:

• Solid understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and QA Methodologies: Waterfall, Iterative & Agile/SCRUM.
• Expert in Quality Assurance, software testing activities and bug tracking.
• Expert in analysis of Software Requirement Specifications, Use Cases, and development of Test Plans and Test Cases.
• Experience in Software Testing of Client/Server, Web, and Mobile based Applications.
• Comprehensive understanding and experience with Black Box, Smoke, Functional, Positive, Negative, Integration, System, Regression, UAT, and Automation Testing.
• Excellent skills in Manual Testing and test management along with skills in Automation Testing using Quick Test Professional (QTP), HP Quality Center and Test Director.
• Experience with ad - hoc testing without documented requirements.
• Experience in Agile Release Management.
• Understanding of Relational Database Management System (RDBMS) and working experience in writing intermediate to complex queries.
• Performed Database/Backend testing using MySQL, MS SQL server, DB2 and Oracle databases validating events, data migration and data integrity as per the requirements.
• Experience in writing System test plans, defining test cases, developing and maintaining test scripts and documenting all phases of QA processes.
• Proficient skills in risk analysis, requirement documents and hardware/software specifications.
• Excellent interpersonal, written and verbal communication skills.
• Strong analytical, problem solving and decision-making skills.
• Capable of adapting and learning new tools, techniques, and approaches.
• Strong communicator and skillful in working closely with clients to identify and resolve problems.
• Proactive, ability to prioritize and work under tight deadlines with flexibility and changing priorities.
• Ability to effectively manage time and work independently without close supervision.

TECHNICAL SKILLS:

Software Testing/Bug tracking Tools: HP Quality Center/ALM, HP Quick Test Professional (QTP), BugZilla, JIRA, Clear Quest, requisite Pro, Microsoft SharePoint, Version One and Microsoft Excel

Version Control/Release Management Tools: GitHub, GO, Automic/UC4

Databases/ Interface tools: MS Access, Oracle, Microsoft SQL Server, DB2, MySQL, SQL Developer, SQLite, TOAD:

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

Senior QA Analyst - Operations

Responsibilities:

• Collaborated with all stakeholders in the quality assurance and development process and communicated effectively to all levels of management and peers within the Digital Store Group (DSG) network.
• Implemented Agile QA Methodology.
• Participated in daily scrum meetings with product manager, QA and Development teams.
• Participated in walkthrough and defect report meetings periodically.
• Broke down complex concepts into user stories after collaborating with Product Management Team.
• Involved in release management and established continuous deployment processes for bug fixes and enhancement features.
• Involved in production defect tracking and management using various bug tracking tools (ie. JIRA, ALM, SharePoint)
• Involved in creating weekly defect status report and presented to IT Management on a weekly basis.
• Collaborated with Business Analysts to ensure comprehensive requirements based testing is achieved.
• Participated in peer reviews of software requirements, designs and test procedures.
• Created and updated Test Scenarios and Scripts based on testing requirements.
• Manually performed functional, integration, system, regression, UAT and backend testing.
• Performed E2E testing for Web Based and Client/Server applications on several platforms like IBM Web Sphere Commerce (WCS), Blue Martini, Sterling Order Management systems (OMS/COM/SOM/WMOS), Pitney Bowes (Send Suite Client) etc. to validate business processes from order creation to fulfillment to shipment to settlement in financials.
• Performed backend testing for data validation using intermediate to complex SQL Queries.
• Developed test case scenarios based on acceptance criteria identified.
• Prioritized test execution based on risk, priority, and acceptance criteria.
• Executed tests using risk based testing principles to minimize risk and provide the most benefit.
• Reported & tracked bugs using HP ALM, Microsoft SharePoint, Version One, MS Excel and JIRA.
• Tested all the Web services including the SOAP messages and validated the XML using SOA test tool.
• Performed other duties related to creating/modifying Excel worksheets and loading data for all types of Black Box testing.

Software QA Analyst

Responsibilities:

• Attended review sessions to understand the Business Requirements/Functional Specifications and reviewed the documents to understand the client business logic.
• Developed test plans and test cases based on the Requirement and Design documents.
• Worked with multiple application interfaces to support testing of primary mortgage application and E2E business processes.
• Performed Black Box, Smoke, Functional, Positive, Negative, Integration, System, Regression, E2E and UAT Testing.
• Involved in testing of CRs (Change Request) and MRs (Maintenance Request).
• Logged, tracked and verified resolution of software and specification defects and documented all phases of QA processes using HP Quality Center and Clear Quest.
• Provided technical assistance in identifying, evaluating and resolving basic test problems.
• Worked with Businesses to establish and maintain a consistent test methodology and to resolve general questions during the testing process.
• Worked with cross functional team and participated in formal/ informal meetings.
• Designed and developed SQL queries to perform extensive database validation thru backend testing.
• Performed Web services and workflows testing using SOAP UI.

QA Analyst

Responsibilities:

• Actively participated in Flow Through Provisioning Project (FTP) by creating Test Scenarios, Test Scripts and Test Cases corresponding to test requirements for Provisioning systems to maximize test coverage.
• Experience in CSG and ICOMS billing systems.
• Conducted System, Integration, Functional, Positive, Negative, Ad hoc, Smoke and Regression Testing.
• Interacted with Development, Business Analysts and QA Teams to ensure overall quality of the software.
• Used HP Quality Center to ensure efficient documentation of QA activities.
• Analyzed and reviewed the software requirements, functional specifications and design documents.
• Attended scrum meetings daily with on-site team.
• Tested the modules on the application and hardware-software integration manually and managed testing related activities using Quality Center.
• Logged, tracked and monitored defects during testing initiatives.
• Verified resolution of software and specification defects and documented all phases of QA process using HP Quality Center.
• Validated the backend data migration and integrity using SQL queries in Oracle database and reported accuracy.
• Developed Test Execution Matrices during the test cycle.
• Communicated with developers and QA Team members to resolve issues.
• Provided after hours support as required to meet test schedules.

QA Analyst

Responsibilities:

• Participated in peer reviews of software requirements, designs and test procedures.
• Documented test plans and test cases corresponding to business rules and requirements.
• Manually performed System, UAT, Functional and Regression Testing.
• Maintained and executed test cases and test scripts using Quality Center.
• Reported and tracked the bugs through e-mail notifications to the developers using the HP Quality Center and JIRA.
• Followed the Standard Test Process Guidelines for the QA Methodology.
• Developed and maintained automated test scripts to support regression testing.
• Involved in developing regression test scripts, creating output values, doing data driven Test for all the projects using Quick Test Professional.
• Enhanced the scripts by Reusable Actions, Checkpoints, Synchronization points, parameterization and modular test in QTP.
• Developed User Defined Functions (UDF) to support the automated scripts using VB Script.
• Used reusable actions with utilizing the flexible functionalities in Quick Test professional.
• Designed, developed, and executed mobile test plans for iPhone, iPad, and Android devices.
• Performed cross-browser testing for the web interface, and mobile applications.
• Performed backend testing for data validation and data integrity using complex SQL Queries.
• Worked closely with Test Lead during the Software Testing Life Cycle (STLC) by ensuring full test coverage of the assigned test cases.
• Led small projects with 4-5 testers and acted as a delegate for project tasks.

Clinical Research Analyst

Responsibilities:

• Developed and wrote trial protocols (outlining the purpose and methodology of a trial).
• Presented trial protocols to a steering committee.
• Designing data collection forms, known as case report forms (CRFs).
• Coordinated with the ethics committee, which safeguarded the rights, safety and wellbeing of all trial subjects.
• Managed regulatory authority applications and approvals that oversee the research and marketing of new and existing drugs/medical devices.
• Identified and assessed the suitability of facilities to be used as the clinical trial site.
• Acted as a liaison with doctors/consultants or investigators on conducting the trial.
• Set up the trial sites, which included ensuring each center had the trial materials; including the trial drug often known as the investigational medicinal product and or new medical device. Plus training the site staff to trial-specific industry standards.
• Monitored the trial throughout its duration, which involved visiting the trial sites on a regular basis.
• Verified that data entered on to the CRFs is consistent with patient clinical notes, known as source data/document verification (SDV).
• Collected completed CRFs from hospitals and general practices.
• Wrote visit reports and filing and collating trial documentation and reports.
• Discussed results with a medical statistician, who usually writes technical trial reports.
• Archived study documentation and correspondence.
• Prepared final reports and occasionally manuscripts for publication.