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Network Engineer Resume

Professional summary:
Bachelor of Electronics and communications with First grade distinction

  • Over 8+ years of total industrial experience. Worked as Network engineer for 6+ years and as Test engineer for 2 years.
  • Extensively worked on remote management of customer network that provide Data, voice ISDN ,framerelay and ATM services.
  • Hands on experience in installation, configuration and administration of cisco routers (2600, 3600,7200).
  • Worked with various data center up gradation and migration projects and most of them being banking clients.
  • Active participant in IOS up gradation activities.
  • Good exposure in configuration of access list(both standard and extended)and Network address translation.
  • Documented SOP’s (Standard operating Procedures), Technical Documentation, User Guides and best practices manual for internal use.
  • Through client network infrastructure had good exposure into Routing and Switching, Ethernets, Sub netting, VLAN, TCP/IP, VPN, OSI model, Access list and servers.,routesummarization,VLSM,STP,,DNS,DHCP.,frame relay, HSRP,load balancing techniques.
  • Familiar with firewall and basic configuration fundamentals.
  • Worked as Change management team lead as was considered to be good in consolidating and analyzing network events and their aftereffects.
  • Familiarity with network managements tools like SNMP, Netcool and Kiwi cat.
  • Good interaction with internal and external customers that helped me to perform better
  • Familiarity with clarify and remedy ticketing system.
  • Experience in Manual testing of both execution and documenting.
  • Experience with Various Testing Stages/Levels/Phases, Testing Types and Testing Techniques
  • Hands on experience in preparing Test plans, Test cases, Automated Tests and Test Data and executing the same.
  • Effective team player with strong verbal and written communication skills and innovative thinking.
  • CCNA certified with passing score of 945/1000
  • Certified from IIHT (Indian institute of hardware technology).

Technical skills:
NetworkingTechnologies:SNMP,TCP/IP,OSPF,DNS,DHCP,SNMP,TFTP,BGP,Telnet,Fastethernet,RIP,EIGRP,ISDN,NAT,RIP.
Hardware: Cisco routers (2600.3600 and 7200)
Tool : SNMP,netcool,Kiwi cat tools.Clarify,remedy.
Languages : C, Visual Basic,Perl
Testing concepts : STLC,SDLC,Testing levels,Testing types,Test managment
Testing Tools : QTP 9.2
Operating Systems: Unix/Linux, Windows and Cisco IOS
Testing skills: Sound understanding of Software Engineering (Life Cycle Models) Requirements Management, Test Stages/Levels/Phases, Test plan case design and test Data.

Work Experience:

Client: Confidential,Jan 2011 May 2012
Position: Network Engineer

  • Installation and maintenance of external customer network(private circuits,T1,ISDN) in international Data Center
  • Partial Designing and Maintenance of network infrastructure which included access list, OSPF, static routing,DNS and ISDN and voice(gateway and gatekeeper) .
  • Migrating Clients IT network infrastructure to Teleglobe Communications Hosting Data Center.
  • Installation and maintenance of Cisco routers (26xx and 36xx series).
  • Scheduling and executing Periodic backups and configuration cleanup of the routers.
  • Involvement in configuring solarwind tools for regular activities as well for proactive monitoring of specific routers to record behavioral statistics.
  • Leading change management team for change approvals.
  • Maintain and Administrate Cisco equipment using SNMP and Net cool.
  • Execution phase with proper documentation.
  • Weekly meeting reviews update and Escalation. Scheduling team meetings regularly to discuss both network issues and team concern
  • New circuit plan, design, and implementation for client network and documenting the same.
  • Resolving customer live issues by using level based troubleshooting, isolating and fixing the problems by coordinating with LAN support(also supports FXS and E and M) and vendors(routers,CSU/DSU) if needed.
  • Fixing of IPLC issues which had ATM nodes by co-orientating with design team, vendors and, service providers.
  • Driving weekly meetings internally to review and fix issues and also aggregate all the enhance points and get approvals from upper management.
  • On-call with client on daily basis to discuss all ongoing issues, fixes, future enhancements and finally their feedback.
  • Configuration audits of all the routers in the network on periodic basis.
  • Clarify ticket based problem management.

Environment: Windows 2003 Server, , CISCO 2600 and 3600,,Unix servers, ATM,FXS E& M, gateway and gatekeeper, cisco switches,Tacacs,BRI,PRI.

Client: Confidential, June 2009 Jan 2011
Position: Infrastructure Consultant

  • Installation and maintenance of Cisco routers, Switches. And servers.
  • Identifying the requirements to establish the WAN (IPLC, VPN) connectivity and designing the network with redundancy using EIGRP
  • Bandwidth analysis, Monitoring of Cisco Routers and Links
  • Project Planning and implementation, based on new requirements.
  • Co-ordination with vendors for establishing connectivity.
  • Coordinating with offshore support from offshore team on monitoring and maintenance.
  • Preparation of technical documents as well as final documentations following the AC Nielson IT standards.
  • Remedy ticket was used for problem tracking.
  • Configuring asset management for monitoring software licenses and software and hardware management.
  • Extensive customer interaction to determine needs, problems, and effectiveness of repairs & upgrades.
  • Administration of Windows 2003 Servers, DNS/DHCP, on every quarter.
  • Coordinating with offshore support from offshore team on server monitoring and maintenance
  • Coordinating with offshore support from offshore team on server monitoring and maintenance

Environment: Windows 2000 / 2003, citrix servers, Windows 2000 Professional, , CISCO 3600 routers.

Client :Confidential,India( April 2007 - April 2009)
Position :Test engineer

Project #1: Web-enabled House of Auction project.
Abstract : Web enabled auction house is a web application for an on-line auction system. It had a back end database and services were extended to multitude of web clients. It supported both Open cry auction system and Dutch auction system.
Responsibilities:

  • Understanding customer Requirement Document and Design Document
  • Involvement in module test plan.
  • Involved in manual testing for executing and documenting the test cases.
  • Designed Tests Using keyword Driven Methodology for selected areas.
  • Responsible for GUI and Functional Testing, using Black box Testing Techniques.
  • Execution of Tests and Reporting Defects
  • Communicating with other team members (Development team, Technical support team and business support team) in order to fix the generated bugs.
  • Active involvement in updating the bugs on daily and weekly basis through company prescribed format.

Project #2: Ad-server solutions
Abstract : This project was designed to manage and rotate online advertising with an affordable price and advanced features. It could support unlimited number of sites, impressions per month and flexibility and ease of use. It also empowers online community with effective tools to attract and retain more visitors to the web site.
Engineer.
Responsibilities:

  • Involved in Automation Infrastructure Development in Quick Test.
  • Communicating with other team members(Development team, Technical support team and business support team) in order to fix the generated bugs.
  • Active involvement in updating the bugs on daily and weekly basis through company prescribed format.

Project #3 : Multilevel marketing
Abstract : Multilevel marketing is a business model that combines direct marketing with franchising. It recruits sales people to sell the products and offers them additional sales commissions based on the sales.
Responsibilities:

  • Involved in enhancing the VB scripts for automation testing.
  • Execution of Tests and Reporting Defects
  • Active Involvement in review meeting on weekly basis.
  • Communicating with other team members(Development team, Technical support team and business support team) in order to fix the generated bugs.
  • Active involvement in updating the bugs on daily and weekly basis through company prescribed format.

Client: Confidential,India ( Sept 2003 - Feb 2007)

Cable Wireless Worldwide is a global telecoms company providing a wide range of high-quality managedvoice,data,hostingand IP-based services and applications.Established in the 1860s, Cable Wireless Worldwide helps more than 6,000 organizations deliver their goals.

Project 1: Network engineer level 1

Roles and responsibilities:

  • Network monitoring of varied customers like Xansa corporate, Cable & Wireless China corporate and SCB Consumer Finance, Merrill lynch though NMS. Customer networks was spread over 150 global sites, which includes more than 200 routers, 300 Leased lines, 200 ISDN and frame relay networks. Our company was mainly involved in WAN network management
  • Fault Resolutionwas done by Isolating and troubleshooting WAN related issues layer by layer. The smooth working of backup networks in case of failure of primary network.
  • Escalating the problems to higher teams based on the cases.
  • Periodic checks on WAN connectivity of both primary and secondary networks and report generation.
  • Ensuring network performance reports sent to higher authorities in the company and then based on their advice sent to customer regularly.
  • Coordinating with Vendors for faulty hardware replacements, Coordinating with Telecoms careers for IPLC, NPLC, Frame-relay circuits and ISDN and with regional engineers for activities such as communication rack dressing and remote router IOS upgradation and new router setup configuration.
  • Improved maintenance of logs, files and documentation. Facilitated inventory management for capital equipment, hardware, software and spare components.

Environment: Cisco 2600,3600,7200 Router, Windows NT, Lotus Notes 4.6 Server, Windows 95/98 Nodes, passport switches.

Project 2 : Network engineer Level 2
Roles and responsibilities:

  • Worked in System Administration and support of Standard chartered Bank India remote WAN network management. Involved in setting up new SCB branches and connecting to the central database.
  • Configuring the routers for Leased line, ISDN and frame relay connectivity as per schedules. Periodic backups of the router configuration.
  • Configuration and administration of static and dynamic routing according to requirements
  • Modifying the router configurations to meet the requirements of customer after the approval from design teams.
  • Weekly meeting reviews update and Escalation. Scheduling team meetings regularly to discuss both network issues and team concern
  • Consolidate the views, ideas and suggestions of the team members and report it to higher Levels.

Environment: Cisco 2600 Router, Windows NT, Server, Windows 95/98 Nodes.

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