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Lead Network Engineer Resume

SUMMARY:

During 20 years of IT experience I have analyzed the needs of the organizations I have worked for and adapted data, voice, and video technologies to increase the capacity, efficiency, cost effectiveness, and manageability of systems to meet or exceed those needs.

TECHNICAL SKILLS:

Cisco: 6500, 3900, 3700, and 2900 series routers 4000, 4500, 3600, 3500 XL, 2950, and 2900 series switches 5508 Wireless Contollers, 3602i Access Points 1st Generation 802.11ac, TACAS and Radius server, ASA IPSec VPN

Dell (formerly Force - 10): 4810 and S55 switch/router platforms

PBX Systems: SX-2000, 3300 ICP, SX-200 ICP, Definity G3R, G350, S8700, IP Office, Cisco UC

SaaS: Google Apps for Enterprise, Okta Single Sign-On

Microsoft: Desktop Operating Systems (XP, 7, and 8), Server Operating Systems (2008 and 2010), Active Directory and Exchange

WAN and Remote Access Technologies: MPLS, VPLS, Metro Ethernet, Frame Relay, IPSec and SSL VPN

Other Hardware Technologies: Palo Alto Next Generation Firewalls, Fortinet Security Appliance, Alcatel OmniSwitch 6200 and 6800 series, Aruba Mobility Controllers and Access Points, Juniper SSL-VPN

PROFESSIONAL EXPERIENCE:

Lead Network Engineer

Confidential

Responsibilities:

  • Manage off shore and onsite network and NOC team for network problem/resolution and change management
  • Manage projects and participate in special assignments such as:
  • VPN implementation and deployment
  • Wifi implementation and deployment
  • Remote Office MPLS implementation and deployment
  • Infrastructure replacement and upgrade
  • Formulate solutions to satisfy business needs while leveraging strategic technologies adopted by Confidential
  • Conduct research on technology trends and provide recommendations to upper management
  • Develop business cases with cost/benefit analysis
  • Design, modify, and integrate evolving network infrastructure using systematic test procedures and documentation
  • Install, configure, administer, monitor, and support all network and telecommunication devices and cabling infrastructure

Director of IT

Confidential

Responsibilities:

  • Introduced the company to Customer Relation Management (CRM) software that provided a360 degree view of the customer from sales to service
  • Performed a network redesign that also included an MPLS implementation connecting remote offices
  • Took the initiative to take control of the company’s Sprint/Nextel account and saved the company $5000 per month
  • Introduced cost effective switching technology for customer deployment

Senior Telecommunications Engineer

Confidential

Responsibilities:

  • Participated in high level network design
  • Participated in devising security policies
  • Oversaw VoIP implementation and migration which included collaboration capabilities across the enterprise
  • Oversaw call center management
  • Configured and upgraded Cisco switches
  • Coordinated configuration changes on routers with service providers
  • Tested wireless VoIP and softphone technology
  • Implemented teleworking capabilities
  • Contract negotiation and monitoring

Telecommunications Systems Administrator

Confidential

Responsibilities:

  • Implemented, integrated, and managed the voice, data, and video communication systems
  • Advised senior management on voice and data communication technology
  • Worked with the different business units within Confidential to meet their particular communication needs
  • Identified problems and took appropriate course of action
  • Researched and oversaw the implementation of new technologies
  • Recommended and procured communication equipment
  • Acted as the company liaison with various vendors and negotiated contracts
  • Reviewed telecom billing and billing audits
  • Designed call center call flows
  • Trained help desk personnel to perform PBX moves, adds, and changes and voice mail setup
  • Oversaw circuit installation and management
  • Supervised the voice and data wiring infrastructure for new locations

Computer/PBX/Network Assistant

Confidential

Responsibilities:

  • MLX, FCX, and ICX switch/router platforms
  • Brocade Wireless Controller RFS600 (Motorola)

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