SUMMARY:

• Thorough and experienced networking professional with strong background in successful WAN/LAN support, network implementations and design, enterprise network management, telecommunication engineering and process troubleshooting. Successfully managed multiple remote network plant, branch and office deployments to support network refreshes and future company network demands. Areas of expertise:
• Data Center Management
• Project Management
• Vendor Management
• Compliance
• Product Life Cycles
• Change Management
• Remote Network Management
• Training

TECHNICAL SKILLS:

Platforms: Solar Winds, Cisco Routers, Cisco Switches, Cisco Wireless, Aruba Wireless, Windows

Languages: Unix, Learning TCL & Python

Methodologies: ITIL, Six Sigma, HIPPA, PCI

Technologies: MPLS, Gigabit Ethernet, SDN, Routing, Switching

Primary: Cisco routers & switches, RIP, EGRP, OSPF & BGP Routing Protocols, VTP, STP, VLSM, HSRP, Frame - Relay, T-1, MPLS, IP Addressing, Cisco 4400 wireless controllers, DNS, Juniper Networks routers, VPNs, Aruba Wireless, LAN/WAN cabling & fiber design, Telco transport systems (DACS & FOTS)

Operating Systems: Windows XP - 8, UNIX (Solaris & AIX), Apple OS

Applications: MS Office, SolarWinds, Visio, Prime & CiscoWorks 2000, Infoblox, Cacti, HP OpenView, eHealth, Vital QIP, Remedy, ITSM, ADDM, Opsware, nGenius, Cisco Smartnet & TAC

PROFESSIONAL EXPERIENCE:

Confidential,Ardin Hills,MN

Network Engineer

• Managed networking projects for the Network Engineering team. Projects included site moves, acquisitions and upgrades within the Confidential network.
• Completed United Suppliers site network upgrades to the Confidential network. Designed LAN & WLAN networks, cabling, cutover and application testing for each site moved. Provided a Visio drawing for each site.
• Scheduled cabling work with independent vendors, assigning access point locations, switch, router & firewall configurations, shipped to locations and network cutovers. Gather site details for future projects.

Confidential,Eagan, MN

Network Design Engineer

• Replaced failed operational Cisco Nexus 7010, 5548 and 5596 hardware and many other switched networks, eliminating downtime to client networks.
• Managed data center network inventory and maintenance support, utilizing Cisco SmartNet. Worked all physical cabling planning projects with vendors, planning physical SDN network roll out.
• Directed 6 international office moves and 5 site closures, on-time and within budget.
• Redesigned corporate office access layer switches in MN replacing Cisco 6509s with Cisco 4507Rs, gaining 10 times upstream bandwidth on supportable platform going forward.

NOC Engineer

Confidential, Shoreview, MN

• Acted as team lead of 3 engineers, supporting Deluxe’s corporate network across 40+ locations within North America.
• Administrated DNS move, add, and change with Microsoft DNS Server on MMC within 100% of Service Level Agreement (SLA).
• Oversaw Cisco wireless network with WLAN 4400 controllers, Cisco routers and switches, facilitating level 2/3 ticket activities and engineer review meetings.
• Relocated Deluxe’s main frames, 500+ systems and network devices to new co-location outside Chicago. Both projects were completed on-time, within budget and without loss of hardware during move.
• Resolved customer issues, network outage and slowness across Medtronic network by utilizing tools nGenius, Cacti, Opsware and others.

Confidential,Minnetonka, MN

Senior WAN Administrator

• Upgraded WAN/LAN network hardware and cable plant at over 35 remote locations without outage to production. Staged Cisco inventory for deployments to field locations.
• Moved collected data, along with drawings and pictures to Sharepoint site for future site support. Trained support staff on troubleshooting of network issues. Created PowerPoint for training, ensuring best practices were followed.
• Completed upgrades to Solarwinds Orion NMS system. Proactively created automated back-up database of all Cisco 2811 routers and Cisco 2850, 2960, and 3750 switch configuration files weekly. Changes met ITIL requirement for disaster recovery.
• Set VPN client and remote users by Checkpoint firewall, providing on call support of all 165 locations across Verizon MPLS network. Improved support of Symbol wireless networks at all G&K locations.
• Reviewed and updated Cisco Smartnet and leasing agreements with hardware vendors by creating and working open Cisco TAC cases. Devised overall Cisco hardware plan for G&K going forward.

Confidential,Eagan,MN

Network Design Engineer

• Appointed lead engineer for City of Minneapolis. Moved client from dual DS3 (45MB/ea) WAN design to dual QMOE (Qwest Metro Optical Ethernet) of 100MB each, for total of 200MB of bandwidth. Reduced end-user response time to application by 60% with new switched network design.
• Redesigned SNMP configuration to all Cisco connected devices within Eagan datacenter, and then reviewed logs on HP OpenView and CiscoWorks, proactively resolving issues. Utilized Concord eHealth reviewing customer bandwidth issues and all Cisco Smartnet coverage for clients.
• Discovered design flaw in Cisco 4006 switch fan trays, set forth plan to inspect and replace, if needed all fans of the 14 in-house units without incurring any downtime within 1-month.
• Implemented and did build out for SMS800 client, including 4 Cisco 7609 router/switch platforms and 14 other switches and routers, leading to $750K in networking hardware.