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Senior Network Support Engineer Resume

Ashburn, VA

SUMMARY:

  • A results - driven professional with extensive experience in Information Technology, and an emphasis in networking systems and devices.
  • A trusted innovator and “go-to” resource whom colleagues approach to tackle and solve complex problems.
  • 9 years of network experience.
  • Currently, the Senior Network Support Engineer responsible for the stability of Confidential ’s backbone equipment across the country.
  • Experienced in the configuration and troubleshooting firewalls, routers, switches, and load balancers among other devices across a variety of vendor products.

CORE COMPETENCIES:

  • Switching and routing, including OSPF, BGP, MPLS, STP, DHCP, ISIS, ACLs, QOS, and Fabric Path
  • Cisco, Juniper, F5, ALU, Brocade, A10, Fortinet, and Nokia network devices
  • Cisco ENSE fabric path switching
  • F5/Juniper/Fortinet firewall management and security
  • Cabling (CAT5E, FiberOptic)
  • Monitoring tools (NetVCR, Solarwinds, NetScout)
  • Analyzing and Debugging packet captures

PROFESSIONAL EXPERIENCE:

Confidential

Senior Network Support Engineer, Ashburn, VA

Responsibilities:

  • Leader of the primary team responsible for resolving outages across Confidential ’s backbone network nationwide.
  • Worked exclusively on the highest-level routing issues in Confidential ’s network.
  • Led conference calls on troubleshooting and repairing both internal equipment and customer equipment.
  • Directly worked with design teams on new configuration for expansion and changing technologies.

Network Support Engineer

Confidential, Southlake, TX

Responsibilities:

  • Experience on a variety of vendors and platforms including Cisco (IOS-XR, IOS-XE, NX-OS, IOS, Cat-OS), Juniper (MX, EX, SRX and ISG series), F5 (AFM and LTM), A10, Fortinet, and Brocade.
  • Resolved network outages ranging from layer 1 to layer 7.
  • Worked with telco providers on troubleshooting and repairing circuits from DS0s to 100GBs.
  • Worked with remote hands on personal on troubleshooting and replacing connections and hardware.

Network Field Engineer

Confidential, Pittsburgh, PA

Responsibilities:

  • Installed, commissioned, integrated, and modified CDMA/LTE cell site equipment and routers.
  • Configuration and troubleshooting of Alcatel Lucent 7705 and 7750 routers. f new technicians on the use of all systems incorporated within a cell site.
  • Maintenance and auditing of generators, HVAC’s, batteries, and power plants.

Confidential, Ft. Hood, TX

Senior Network Systems Technician/Administrator

Responsibilities:

  • Primary role for configuring networking devices and implementing network security.
  • Supervised and managed the operation of tactical and strategic information networks, systems, and associated personnel at the local and wide area network (LAN & WAN) level.
  • Successfully trained more than 20 soldiers in network configuration and management.
  • Spent 12 months overseas and oversaw configuring and managing a military network that provided services to over 5000 users spread out throughout Iraq.

Junior Network Systems Technician/Administrator

Confidential

Responsibilities:

  • Implemented new configuration changes/additions for WAN devices to allow connectivity to a Regional HUB.
  • Set up and configured Cisco Unified Call Manager VOIP subscribers.
  • Configured and validated a WAN consisting of eight IP based nodal systems.
  • Dispatched and resolved issues at remote switch locations throughout the network.

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