SUMMARY:

• Professional - Software Development Data Scientist seeking a Senior Software Data Scientist Level position or a Technical Director level position within a corporate setting.
• I am very capable of triaging a multitude of WAN/LAN network elements and capable of technically verbalizing impact management to executive level staff.
• I am confident in directing teams from a technical standpoint concerning impact management and will push to resolve service affecting impacts to the customer.
• Very well versed in switch/routing concepts, Unix/Linux server language, Hadoop, C++, Python, CSS, HTML, Java Script, Data Mining and Software and Computer Engineering theories.
• Strong written and oral communication skill, extremely analytical, very process oriented and will improve any process documentation over time.
• Senior key contributor to my team on a management level but also on an interpersonal level.
• I will always lead by example by setting a positive work environment for my subordinates and peers alike.
• I will peruse and drive cultural change that will build and foster organizational effectiveness and propels revenue growth as well.

PROFESSIONAL STRENGTHS:

• Strategic Planning
• Methodology Development
• Revenue Enhancement
• Corporate Development
• Business Process Engineering
• Emerging and Advanced Technologies
• Project Management
• Quality Management
• Ignites Change

PROFESSIONAL EXPERIENCE:

Senior - Network Support

Confidential

Responsibilities:

• Daily shift attendance reports.
• Generated end of shift system health reports.
• Overseen completion of compliance training within team.
• Provided two way communication between upper level executives and engineers concerning services impacted within the Confidential & Confidential environment.
• Provided professional updates to leadership.
• Correlated impacts to multiply platforms.
• Provided motivational guidance to team members to keep moral Confidential a high levels.
• Provided Senior support too both Data Core and Services teams within Tier 1 pertaining too daily activities, particularly identifying and escalating multiple tier service impacts.
• Trained off-shore (Bangalore/Bruno) team members to perform daily MSO tier 1 function through process documentation and teleconference leader led web training.
• Performed weekly teleconference meetings with off shore (Bangalore/Bruno) teams to ensure that information was reinforced.
• Was a key factor in the interview process when choosing candidates to be a part of the off shore ( Bangalore/Bruno ) group.
• Responsible for the rapid assessment of both the nature and severity of customer problems to evaluate appropriate response and engages various support organizations to provide that response.
• Performed fault isolation, validation, and various repair for supported network nodes, through actions of escalation, tracking the onsite repair until completion.
• Supported, analyzed and tracked KPI/KCI data concerning these various network nodes: SGSNs, GGSNs, Routers, Switches, Firewalls, VPN Concentrators, Load Balancers, Terminal Servers, and Circuits.
• Responsible for Monitoring, analyzing, and resolution of faults occurring in Network Elements that are managed by the Mobility Service Ops organization.
• Interacting with various platform teams to trouble shoot different network elements.
• Analyzed all cati data, Mag traffic within graphical complexes in the Confidential & Confidential network element to correlate the data with past graphical representation.
• Logged into a multitude of device nodes to complete a daily comprehensive health check.
• Tested the environment once all trouble shooting has been completed before closing out Conference Bridge.
• Studied and provided improvements concerning MAG, SMS, MMS graphs.
• Able to active drill down into a graphical representation to observe more granular data.
• Has an intermediate level understanding of the Confidential & Confidential network element.
• Daily logging into routers, switches to trouble shoot all core network related issues.
• Daily engaged in certain GPRS, switching and router/firewall issues with the ability to explain the topology of the network.
• Active team member in the Tier 1 initiative push in revising all processes, documentation and metrics within our tier 1 org.
• Senior team led in revising processes, documentation and metric tables.
• Senior team led in training concerning processes and documentation within the classroom setting.

NETWORK DESIGN ENGINEER

Confidential

Responsibilities:

• Completed overview and hands on training of vendor product Netscout.
• Has an immediate/advance understanding on the LTE network.
• Intermediate/advanced knowledge in Linux, shell and perl scripting.
• Advance knowledge in the behavior of the server itself.
• Transferred and parsed data files using our internal data base system.
• Provided current Database updates using SQL.
• Tier 2 on call every 5 weeks.
• Able to deep packet probe internal devices.
• Directly works with vendor during all trouble shooting events.
• Maintained a top tier relationship with two major mobile roaming vendors and several Location Based Service vendors.
• Heavily involved in Conference calls to discuss network up-grades (Hardware/Software) and cost decisions.
• Supervised conference calls to discuss open and closed tickets.
• Competed maintenance operation plans to further optimize and reengineer for optimal performance.
• Created process documentation that provided key understanding concerning the platform Confidential an engineering level.

Software Development Data Scientist

Confidential

Responsibilities:

• Cloud Infrastructure decisions that support AIC/Domain 2.0
• Involved intensively in decisions pertaining to the AIC and software environment.
• Extensive time using Java Script troubling shooting Java Script issues
• Created and developed code using Eclispe and the Aptana GUI.
• Very proficient using both Aptana, Eclipse and Dreamweaver.
• I intermediate understanding in Java Script.
• I have advance knowledge in programing language of C++, CSS and HTML.
• I have intermediate experience using R and Python programming language.
• I have beginner’s level experience using Hadoop.
• I have also dedicated 200 + hours to assist with reinforcing the Data Science role.
• Big Data Architecture and concept development
• Experience with Hadoop and Map Reduce
• Great understanding on Machine Learning.
• Great understanding in using Tableau.
• Senior leader in development software projects and overview architecture.

Network and computer systems administrator

Confidential, Fort Carson, CO

Responsibilities:

• Supervised small unit personnel in establishing locations for remote satellite networks. Rewired building to accommodate networks for computers and Cisco devices.
• Established link with remote satellite and space satellite.
• Established and maintained category 5 lines for LAN (local area networks) and WAN (wide area networks).
• Provided service for over 60 users by monitoring phone and computer networks on SNMP (Simple Network Management Protocol); used in network management systems to monitor network-attached devices for conditions that warrant administrative attention.
• Established links through fiber optic from one remote satellite to another one.
• Provided weekly preventative maintenance on remote satellite, switches and routers.
• Trouble shot the entire WAN (wide area network) and LAN(local area network) including Cisco switches, routers, phones, mega bit modems, dumb hubs and switches
• Maintained and administered computer networks and related computing environments; including computer hardware and software systems, applications software.
• Diagnosed hardware and software system failures; actively replaced defective components and reconfigured Ethernet internet connection links.
• As the assigned Information management officer; Performed routine network startup and shutdown procedures, and maintained control records.
• Monitored network performance to determine current adjustments and future changes.
• Recommended changes to improve systems and network configurations.