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Systems Architect Iii Resume

TexaS

OBJECTIVE:

Experienced Systems Engineer who combines systems design and life cycle support coupled with a practical approach to support individuals and teams at all levels within the organization accelerating established goals.

SUMMARY:

  • Technology Specialist with over twenty years of experience in the design, implementation, and support of network and computing environments in the Government, Petrochemical, Accounting, Retail, and Medical industries.
  • Design Production computing environments that include failover and disaster recovery solutions using latest equipment and security protocols.
  • Expertise in the virtualization of network and SAN resources for IBM's AIX and VIO servers by leveraging LACP, VLAN Tagging, NPIV, and partition mobility.
  • Skilled in design, installation, upgrade, and maintenance of SAN fabrics and zoning.
  • Skilled in installation, setup, administration, and maintenance of large NetApp Storage (Filer and eSeries) arrays and clusters as well as smaller storage islands.
  • Skilled in installation, setup, administration, and maintenance of Brocade and Cisco SAN switches.
  • Skilled in developing both strategic and tactical plans that include both the customer and technology for future growth, high availability (HACMP), continuance of operation and disaster recovery.
  • Experience with setup and administration of IBM DS4/5K/7K series disk subsystems.
  • Experience with setup and administration of EMC CX - 480 and VX-5700 disk subsystems integrating into the IBM SVC.
  • Experience installing and setting up Azure and StorSimple 8100.
  • Experience in aspects of network infrastructure devices such as switches and routers, vlans and trunking (LACP).
  • Design customized solutions utilizing Unix Shell scripting, KORN, Bash, C Shell, SSH, FTP, SFTP, and NFS.
  • Able to quickly assimilate new skills and technologies.
  • Fluently Bilingual in Spanish and English.
  • Willing to travel up to 30%

TECHNICAL SKILLS:

  • Several IBM 'Lunch-n-Learn' classes
  • Netcool Boot camp
  • Confidential Developer for UNIX
  • Netware CNE
  • Linux Server Administration
  • Linux Advanced Server Administration
  • Red Hat Linux Bootcamp
  • PHP and PostgreSQL Web Site Programming
  • Citrix WinFrame
  • AIX System and Advanced System Administration
  • AIX korn shell programming
  • NetApp ONTAP 8.3 and 9.1 Administration .

PROFESSIONAL EXPERIENCE:

Systems Architect III

Confidential , Texas

  • Work on project teams across the company to help define storage needs and types such as NAS, CIFS, NFS, and/or fiber channel and then define and implement it to the appropriate ESX cluster or physical hosts for the project.
  • Participate in the on-call support of the storage and backup systems and participate in after-hours activities.
  • Setup proof of concept for System Administrators to provision their own storage for VMware with VSC
  • Utilize applications such as Solar Winds, Confidential, and NetApp Unified Manager, OnCommand and, and the CLI (7Mode & CDOT) to monitor and manage the storage environment.
  • Work with the Network teams to setup the proper LACP and VLan connections for management, NFS and CIFS interfaces on the NetApp storage.
  • Work with System Admin teams to migrate/replicate storage and systems from one data center to another.
  • Apply patches and upgrades to storage and fiber switch systems without impacting production uptime.
  • Implement, upgrade and maintain the physical fiber plant in the Confidential, Confidential, and Confidential .
  • Maintain and update the single initiator fiber zoning for all fiber fabrics in all locations on Brocade switches utilizing command line and Confidential (BNA).
  • Create and maintain documentation of the storage and fiber networks using Excel and Visio.
  • Document the current environment and write proposals for upgrades and improvements.
  • Troubleshoot issues that arise then escalate and work with the proper vendor support company to issue completion, verification and root cause analysis.
  • Perform daily checks on the various storage systems proactively looking for issues or problematic trends to maintain our 99.99% uptime mandate. Open tickets on issues found and provide daily updates until issues are resolved.
  • When possible, use KSH/BASH, Perl, and other scripts to aid in configuration or maintenance tasks.
  • Maintain and update AIX environments for the various Confidential servers as well as assisting in the day to day TSM checks and tasks through command line and Ops Center that include; registering nodes, defining and associating the schedules to the different nodes, installing the client on the nodes and then registering them.
  • Troubleshoot and repair TSM storage, tape drive and library issues
  • Assist with the installation and support of Veritas NetBackup.
  • Liaison to DBA group for designing and maintaining the high performance flash storage systems for the databases.
  • Participate in the weekly Change control meeting to approve change requests.
  • Work with vendors on design, pricing and delivery within project requirements.
  • During crisis situations, work with Management and team members of other departments to drive the issues to resolution while maintaining a calm and professional demeanor.
  • Help support and provision storage on Red Hat and Oracle Linux systems from CLI .

UNIX Systems Engineer

Confidential, Tomball, Texas

  • Daily monitoring and maintaining of the systems in the Tomball Datacenter
  • Monitoring, troubleshooting, and maintaining the Confidential (TSM) backup environment and schedules for AIX, Linux, and Windows OS as well as TDP schedules for Oracle and SQL backups on physical and virtual environments.
  • Manage daily TSM tape archival to off-site storage.
  • Migration of the SAN switches from Brocade to Cisco equipment.
  • Management of the SAN fiber zoning on the Cisco fiber switches.
  • Define and present storage to AIX, VIOS, VMware ESX, Linux and Windows systems.
  • Work with project teams to make sure all required resources were made available to them.
  • During crisis situations, work with the project team members to drive the issues to resolution while maintaining a calm and professional demeanor.

AIX Systems Engineer

Confidential, Houston, Texas

  • Planning, designing, documenting, building, and deploying AIX 5, 6, and 7, P5, P6 and Power7, 550, 570, 595, 740, 720, and PureFlex servers, and SAN with V7000 storage systems.
  • Participate in the on-call support of the systems.
  • Automate Operating System, patch deployment processes, and mksysb backups using IBM’s Network Installation Manager (NIM).
  • Work with the application teams to recommend best practices in relation to computing environments.
  • The use of the Hardware Management Console (HMC) to configure and modify the hardware resources for each Logical Partition (LPAR) and also used it to perform Live Partition Mobility to move live virtual partitions between different physical servers.
  • The implementation of the Virtual I/O servers to share resources efficiently among the LPARs in each hardware frame utilizing NPIV, SEA, Ethernet trunking, and Logical Partition Mobility
  • Responsible for the SAN lun sizing, placement and designation for SVC to SVC replication to DR site.
  • On the team for the design of Disaster Recovery plans and testing.
  • Script many of the daily tasks and processes with error trapping and email notifications.

AIX Systems Engineer

Confidential, Houston, Texas

  • Planning, designing, documenting, building, and deploying AIX p4, p5, and p6 550, 570 and 670 servers, and their associated storage systems.
  • Participate in the on-call support of the systems.
  • Work with the product teams to recommend best practices in relation to computing environments.
  • The use of the Hardware Management Console (HMC) to configure the hardware resources for each Logical Partition (LPAR).
  • The implementation of the Virtual I/O servers to share resources efficiently among the LPARs in each hardware frame.
  • Installation of Brocade SAN switches hardware to allow the shared use of the storage hardware.
  • Tivoli Storage Manger administration and support on the server and clients.
  • Focal person for the design of Disaster Recovery plans and testing.

Senior Lab Systems Engineer

Confidential, Houston, Texas

  • Planning, designing, documenting, building, and deploying UNIX / Linux based servers, storage systems.
  • Participate in the on-call support of the systems
  • Automate Operating System deployment processes
  • Installation, configuration, maintenance, and support of Cisco routers and switches.
  • Work with Development Teams to recommend best practices in relation to test environments.
  • Implement and maintain KVM over IP on systems in the Labs to allow console access and testing from programmer/tester desks as well as other sites.
  • Integrate newer systems into the resource pool while removing systems that no longer meet the technical specifications.
  • Interfacing with the various departments to assist in the placement and timeframe of the project equipment.
  • Supported systems include:
  • IBM p5, AS/400, HMC, and others
  • Sun E250, V120, 280R, Sunblades, and Ultra 10
  • Miscellaneous Intel based systems running various versions of Windows, and Linux.

Senior Systems Engineer

Confidential, Hagerstown, Md

  • Working with the customer to understand the current and desired computing environment.
  • Interfacing with various groups such as Communications, Software, and Storage to insure desired functionality and capability.
  • Interfacing with the various departments to assist in the pricing and acquisition of the project equipment.
  • Being the technical liaison during the implementation phase of the project.

Confidential , Houston, Texas

Senior Technical Support Analyst

  • Interacted with customers to support their installation of the Confidential product on the major Unix (AIX, Solaris, HP, Tru64, Linux) and Windows platforms which helped increase Customer Satisfaction survey results 27%. Managed several knowledge bases to provide customers with a web based self-help portal.
  • UNIX and Windows knowledge helping customers customize their computing environment to get the most advantage out of the Patrol product which resulted in the customers being able to reduce their on-call staff by 1/3 as well as increase overall uptime as much as 25%.
  • Served on several project teams to guide the development of the new products which helped move the product from a Program console to a web based console. Dealt with customers in Confidential resolving their issues directly and acted as a liaison to other departments when their help was needed and the customer could not effectively communicate the issue in English which resulted in a market growth of 30% in two years and an increased Customer Satisfaction rating, on a scale of 1 to 5, from a 2 to a 4.5.

Confidential, Houston, Texas

Senior Unix/Netware Systems Engineer

  • Designed, Implemented and Supported customer's networks, UNIX, NT, Netware, AS400, servers, routers and firewalls, email and Internet connectivity that resulted in higher customer satisfaction and several client referrals. 
  • Ran CAT5 compliant cables, patch panels, and outlets that resulted in the customer being able to use at that time or migrate to the faster 100 Mbit Ethernet network protocol. 
  • Trouble shot issues in the user’s desktop environment that resulted in a stable workstation and a 25% increase in productivity.
 

Confidential, Houston, Texas

Senior Network Analyst

  • Designed, implemented and supported the networking LAN/WAN infrastructure of the hospital that resulted in a stable yet robust infrastructure with a reliable methodology for sharing information. Implemented networks, managed switches, routers, Netware and AIX RS/6000 Unix servers and network storage devices that allowed the safe and reliable retrieval and storage of the critical data. 
  • Maintained the TCP/IP address assignments and DNS configuration as well as the various NFS, LU 6.2 and other types of mainframe interfaces that resulted in the efficient address resolution and data communication between the various computing systems. 
  • Interfaced with the Directors and Managers of departments insuring their computing needs were addressed in a timely and orderly fashion without impacting systems used for patient care, resulting in the increased confidence in the Information Systems as well as a more consolidated and secure computing environment with savings of at least two additional employee positions.

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