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Control Room Operator Resume

TECHNICAL SKILLS:

  • Python
  • Linux/Unix
  • Splunk
  • Access
  • SQL
  • Wireshark
  • Skype for Business

SUMMARY:

Seeking an entry - level position as a dedicated, hard-working and, reliable professional. My goal is to learn and grow for mutual benefits for the company and myself in the field of Information Technology.

PROFESSIONAL EXPERIENCE:

Control Room Operator

Confidential

  • Checking the functionality of all CCTV cameras and doors and generating trouble tickets for any device malfunctions.
  • Issuing badges to employees and assigning proper access levels, and making sure only authorized personnel are allowed on site.
  • Monitoring CCTV cameras and dispatching officers to investigate any intrusions or breaches in an assigned client site.
Control Room Operator

Confidential

  • Responsible for case creation in response to alerts generated by intrusion detection systems. Assigning case to appropriate team for remediation.
  • Escalating security incidents using established policies and procedures
  • Act as network incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts.
  • Maintain and monitor security sensors, tools, and review logs to identify intrusions
  • Monitor, facilitate and assist in enforcement of Veritas Access Control Systems policies and procedures.
  • Interact with all levels of Veritas management, personnel and customers.
  • Respond to emergencies using all provided tools for communication.
  • Facilitate and participate in Veritas’s Business Continuity/Crisis Management escalations and communications.
  • Security systems proficiency (Lenel, Send Word Now -SIREN, VPASS, Avigilon and Twitter Deck)
  • Address and initiate security systems repairs and maintenance.
  • Provide project support as needed

Security Supervisor

Confidential

  • Address Supervised security officers assigned to a post at client site, ensured that all post orders are followed, established rounds are completed and required reports are filed.
  • Coached and disciplined security officers as appropriate, met personally with employees and documented coaching and disciplinary actions.
  • Trained security officers and reviewed post orders and other details of assignments with subordinates.
  • Assisted in the submission of payroll, ensured adequate coverage of assigned client site.
  • Observed and reported activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
  • Patrolled assigned site on foot or in vehicle to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
  • Prepared logs and reports as required.

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