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Information Security Manager Resume

El Paso, TX


Chief Information Security Officer with a Master’s degree in Cybersecurity, multiple Information Security s, and over 12 years of proven experience in the fields of Information Technology and Information Security. Accomplished measurable results while leading teams of 5 - 56 personnel in dynamic, fast-paced environments. Possess a comprehensive background in System Administration and Operations Management. Managed risks upon multiple lines to protect assets valued over $168M while meeting senior leaders’ expectations. Possess extensive knowledge in Security Procedures, Risk Management, and Program Administration.


  • Information Security
  • Asset Management
  • Customer Service
  • Change Management
  • Policy Management
  • Project Management
  • Risk Assessments
  • System Administration


Environment: Windows | Windows Server | UNIX

Applications: Maas360| OnTrack | VMware | Active Directory | SharePoint HP OpenView | Qualys | Nessus | Microsoft Exchange OpenPGP | VeraCrypt | Office 365


Confidential, El Paso, TX

Information Security Manager


  • Oversaw the compliance and of the Information Security Management System (ISMS) ISO 27001 standard for the company and the successful re of two client’s ISO 27001 compliant programs
  • Managed security governance documentation that included disaster recovery planning (DRP) and business continuity planning (BCP); tailored Confidential guidance to create formal BCP and DRP internal documentation
  • Coordinated team member Information Security Awareness ; managed material, conducted 30+ sessions, performed 2 internal phishing campaigns, and reported compliance to senior leadership
  • Performed internal auditing of Information Technology service functions and Human Resources processes; completed 46 audits, which resulted in 14 preventive action reports and 16 corrective action reports
  • Revamped internal ISMS compliance tool; scoped security controls by asset type, revamped threats and vulnerabilities types and mappings, scoped column labels to be in line with Information Security terminology


Senior Security Engineer


  • Supervised the equipment transfer of $180K in assets with no discrepancies; streamlined the process of transferring equipment between the Confidential and the Confidential
  • Created procedure that prioritized failed device troubleshooting based on the complexity of anticipated repair, which reduced average repair time by three days and eliminated a backlog of 109 devices in two weeks
  • Facilitated a local hardware security upgrade and the configuration of 4 network devices, which reduced security risks for over 2,000 users and replaced end of lifecycle equipment that supported critical services
  • Managed the organization’s contingency planning and the exercises activities for a 15 member deployable team to a confidential alternate site, which directly supported senior leaders at the Confidential and White House

IT Operations Manager



  • Supervised a cross-functional team of 56 military, civilian, and contractor technicians that provided desktop support, network monitoring, and UNIX server support for 30K Confidential employees at 660 sites worldwide
  • Managed the organization’s security program which consisted of top-secret equipment and information, which directly supported the Secretary of Defense and the Joint Chiefs of Staff with zero security incidents
  • Created reports for senior leadership that identified team strengths and weaknesses following IT exercises; provided recommendations that mitigated security vulnerabilities and improved team performance by 18%
  • Monitored enterprise security bulletins, managed emergency maintenance procedures and customer newsgroup notifications to mitigate vulnerabilities through patch management throughout the enterprise

Enterprise Services Supervisor



  • Supervised 18 technicians that provided Tier 3 technical support for 43K users on a $168M network; team managed 176: Exchange 2007, Blackberry, and Outlook Web Access servers in a clustered virtual environment
  • Oversaw the resolution of over 2,000 network trouble tickets, coordinated the migration of over 35,000 user email accounts to an enterprise solution, and maintained a 99% network uptime rate for core network services
  • Scheduled 52 service outages that blocked over 500 Category I vulnerabilities and oversaw 36 classified material spills; scrubbed 22 servers and 41K mailboxes to prevent further classified information disclosure
  • Lead technician for forensic investigations with the Air Force Office of Special Investigations; locked accounts, extracted emails and personal files, performed chain of custody, supported 21 investigations

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