- Passive Vulnerability Scanner (Nessus Network Monitor)
- Confidential .io
- Microsoft Windows
- Selenium Webdriver
- Active Directory
Planned and implemented global deployment of Nessus/Security Center, Vulnerability Remediation Reporting and Dashboarding, Maintain all Confidential Security Center and Nessus systems, Train users in Confidential tools, Manage Bitsight, Planned and implemented global deployment of Microsoft LAPS, Plan and orchestrate PoCs for security tools
QA Cloud Engineer
Participated in development and launch of Confidential .io Cloud platform, Worked on detecting bugs for the new Confidential .io cloud platform using Pytest, Selenium, Splunk, Postman and manual testing methods, Exploratory testing, Look/Feel testing, API testing. Automation in Bash and Python. Frontend and backend testing as well as testing customer reported bugs. Tested Confidential .io integration with AWS Nessus scanners. Contributed to design of new features with Developers in an Agile environment using Scrum methodology using Jira, Confluence, and related tools. Tested on multi - platforms (Windows, Linux, Mac OS X). Documented bugs and created test cases. Configured lab environments to reflect various test scenarios using Windows, Linux and Mac systems.
Assisted customers with issues across all Confidential products. Full analysis of Nessus scans, pcaps and system configuration. Wrote custom scripts and audit files for customers per request. Responsible for escalated cases from other engineers. Submitted feature requests. Researched user needs and requirements as well as identify areas where changes can make maximum impact Participated in SecurityCenter 5 beta testing. Tested LDAP, vulnerability plugins and compliance scan audits for false positives and false negatives. Contributed to internal Support knowledge base. Assist users in determining the best approach for remediating vulnerabilities.
Service Delivery Analyst
Configure, Troubleshoot and Maintain Teklogix Narrowband Radio handhelds. Configure and Troubleshoot Cisco Network Devices including switches, routers and radio antennas. Maintain and update documentation. Work with the end-users to collect information about the issues, troubleshoot and resolve Windows desktop and proprietary application issues. Manage the ticket queue to ensure timely resolution.
Order and configure equipment and applications for new users including desktops, laptops, phones, Blackberry phones, printers and scanners. Educate and instruct end-users on various application and hardware issues. Participated in preparation of environment for large industrial equipment.
IT planning, organization, implementation and maintenance. Responsible for IT and Information Security training and awareness in order to meet PCI compliance goals. Planned and administered migration from Foxpro to MS-SQL Database. Planned general IT strategy during physical relocation of facility. Maintain Foxpro and MS-SQL databases Maintain MS Windows domain consisting of 20-30 users
Maintain Avaya IP Office phone system
Provide end user support for approximately 100 users. Communicate with vendors to establish rates and/or to troubleshoot issues when necessary. Troubleshoot connectivity, hardware and software issues.