We provide IT Staff Augmentation Services!

Senior Records Manager Resume

Washington, DC

OBJECTIVE:

To further my professional career with an executive level management position in a world class company. Seek to diversify my skills in another industry and as part of a larger organization.

TECHNICAL SKILLS:

Environment: s Microsoft Windows 2003, Microsoft Vista 2007, Microsoft 2010, Novell Netware 3.x

Applications: MS Office Professional 2003, 2007 and 2010, Tivoli, Remedy and Novell NDPS

Networking: TCP/IP, WWW. FTP

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Senior Records Manager

  • Research and monitor current trends, best practices, and developments in the information management industry
  • Demonstrate proficiency in full life cycle records management, file plan creation and maintenance, applying records disposition schedules, and e - mail management
  • Recommend strategies and participate in agency planning, goal setting, and development of policies
  • Ensure records creation, maintenance, use, and disposition are in accordance with federal guidelines
  • Conduct monthly and yearly records reviews to monitor office compliance
  • Provide client targeted office assistance on an as needed basis
  • Coordinate the transfer and retrieval of records
  • Conduct records inventories of electronic information systems/databases for disposition scheduling
  • Provide recommendations on records formats, uniform naming conventions, and storage methods
  • Excellent knowledge of system integration testing, software testing methods, and 508 policy and best practices
  • Comprehensive knowledge of testing web-based applications and database
  • In-depth knowledge of HP Quality Center, 508 Compliance Tools, and 508 testing procedures
  • Well-versed in testing validation procedures, identification of 508 compliance defects, and testing tools and devices
  • Excellent knowledge of 508 testing activities, Microsoft Office Products, HTML, and 508 compliance quality standards
  • Attention to detail with strong knowledge of planning and organizing test plans and test cases
  • Flexible, detail oriented, with excellent analytical, and communication skills
  • Create, modify and update data records in the FOIA and Submitter Notice (SN) databases, which were developed by TFI, to keep them consistent for reporting and FOIA processing purposes.
  • Review existing database entries, manipulate (move) the data, add data, delete in such a way as to enhance database reporting and increase the accuracy of the report functions. Current FOIA and S/N database have data entries that are inconsistent, incorrect and outdated.
  • Support necessary FOIA administrative functions such as scanning documents; transporting paper files within the building for review, and uploading files to the existing databases.
  • Support FOIA administrative functions by searching existing document stores to discover documents and records which are responsive to FOIA requests.

Confidential, Washington, DC

Site II Manager/ Records Manager

  • Assist in preparation, presentation, and review of Annual Reports
  • Serves as the principal liaison between Ricoh, the client's administration and site employees
  • Provide excellent client service to all end-users at the site
  • Continuously look for opportunities to increase the efficiency of our operation
  • Seek opportunities to increase our capabilities and make recommendations to the key contact
  • Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
  • Involved in marketing support service offerings throughout the firm, including orienting new client clients to the methods of operation at the site
  • Recruits and interviews potential Ricoh candidates for available positions at the site
  • Hire, train, manage and evaluate all personnel assigned to the site
  • Delegates tasks to Assistant Manager, Site Supervisor and Service Specialists in order to meet all commitments
  • Works with Site Supervisors and employees to meet their individual needs and career path objectives
  • Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
  • Maintain all records and reports pertaining to production and volumes at the site
  • Maintain a proper inventory of all office supplies required for the efficiency of all support services
  • Compiles and collects all information necessary to provide the client with monthly management reports
  • Maintains a facility that is organized and meets tour quality standards at all times
  • Comply with Ricoh policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone
  • Directs in the orientation of client personnel to Ricoh’s method of operation within the location
  • Display high ethical standard, integrity, work ethic, and loyalty
  • Performs various office administrative support duties, including handling mail, answering phones, filing, and word processing.
  • Operates office equipment and refills supplies as needed.
  • Other minor duties, including distributing petty cash, ordering supplies and backing up receptionist.
  • Onsite coordinator for contractors, building security, and other service providers.
  • Created policies, procedures, and standards and ensure their compliance in all regional offices
  • Managed the process creation and tracking of all ingoing and outgoing legal files in support of client needs through the use of the records management software Autonomy/IManage Records Manager
  • Executed compliance to the Records Retention Policy
  • Accomplished organizational goals by exploring opportunities to add value to the job
  • Coached and developed records personnel
  • Identified, classified and prepared authorization forms and client letters for records eligible for the disposition process
  • Oversee the management of electronic and/or paper-based information
  • Identify the most appropriate records management resources
  • Design and develop filing systems, business classification schemes and undertake records surveys
  • Set up and review documenting records systems
  • Establish retention and disposal schedules
  • Advise on new records management policies, providing a framework to guide your staff in the management of their records and use of the employer's records system
  • Standardize information sources throughout an organization or group of organizations
  • Manage the changeover from paper to electronic records management systems
  • Respond to information enquiries, giving appropriate access to information
  • Ensure compliance with relevant legislation and regulations
  • Advise on complex legal and regulatory issues, often involving judgments in areas such as the Freedom of Information Act and other national or regional legislation
  • Preserve corporate memory and heritage
  • Manage budgets and resources
  • Train and supervise records staff.
  • Work with program and project managers to develop the organization's budget
  • Review managers' budget proposals for completeness, accuracy, and compliance with laws and other regulations
  • Combine all the program and department budgets together into a consolidated organizational budget and review all funding requests for merit
  • Explain their recommendations for funding requests to others in the organization, legislators, and the public
  • Help the office administrator analyze proposed plans and find alternatives if the projected results are unsatisfactory
  • Monitor organizational spending to ensure that it is within budget
  • Inform program managers of the status and availability of funds
  • Estimate future financial needs
  • Use cost-benefit analyses to review financial requests
  • Asses program tradeoffs
  • Explore alternative funding methods
  • Support Confidential  Accessibility and WCAG policies and procedures under the direction of the Confidential  508 Coordinator
  • Review and access Voluntary Program Accessibility Template (VPAT) provided by Confidential vendors on behalf of the Confidential  Coordinator.
  • Review and access software, hardware and electronic products provided by Confidential  vendors to insure compliance with 508Accessibility and WCAG statues and guidance
  • Provide guidance toConfidential  personnel responsible for specifications, designs, project implementation and acquisition of technology to insure compliance with 508
  • Accessibility and WCAG statues and guidance
  • Provide guidance to Confidential  vendors to educate/remind them of the responsibilities to provide software, hardware and services that are accessible to the impaired-disabled
  • Apply a thorough understanding of the FOIA
  • Review and process a backlog of FOIA cases
  • Serve as second line review on all complex FOIA cases
  • Recommend a withholding or release of records in full or part
  • Draft justifications for withholdings
  • Summarize relevant facts and legal issues in a clear and concise manner
  • Recommend agency responses on FOIA appeals
  • Manage, assess, and apply exemptions accurately and respond timely to FOIA requests
  • Conduct legal research on information disclosure laws and policies
  • Collaborate with internal and external stakeholders
  • Work independently and with minimal oversight
  • Draft clear, consistent, and professional letters and e-mails for correspondence with requesters, Office of the Solicitor, other agencies, and third-party submitters
  • Produce properly redacted records for public release in accordance with FOIA solicitor's determination on release or withholding
  • Provide well-researched and clear internal legal memoranda on general points of FOIA law as well as recommended agency action in line with that law on initial determination, administrative appeal, and litigation
  • Provide management with weekly summaries which include the status of each open FOIA request, the action taken on that request, and the estimated completion time frame
  • Conduct the management-level review of the pre-redacted responses to the Osborne FOIA (approximately 35,000 pages) and track the exemption(s) used on every page - as required by the Office of the Solicitor; provide results to the Office of the Solicitor
  • Review the responsive records for at least three (3) high priority FOIA requests, propose redactions, and apply such redactions - only after the Office of the Solicitor has cleared the proposed redactions
  • Respond to FOIA-related data calls and internal inquiries, as requested
  • Maintain well-organized, accurate, and consistent record keeping of all FOIA request files
  • Recommend the initial acknowledgement response to the requester including seeking clarification, asserting the existence of "unusual circumstances" in processing, flagging dual FOIA and Privacy Act processing, and agency determinations on fee related or expedited processing issue
  • Recommend coordinate, request, and perform a search for records responsive to the FOIA request
  • Input responsive records into a standardized electronic format for FOIA Office processing
  • Recommend the withholding or release of records in full or part, including drafting justifications for withholdings; apply approved withholdings to the records for review by FOIA solicitors
  • Recommend agency response on FOIA appeals, including summarizing relevant facts and legal issues from the initial determination level in a clear and concise manner and applying to the records any changes made to the previous withholdings
  • Track the time spent on each FOIA request for the purposes of charging FOIA fees and filing year end reports
  • File all FOIA processing records and ensure completeness, consistency, and accuracy in the file before closing a FOIA request.
  • Provide legal research with regard to information disclosure laws and policies
  • Recommend improvements to OFCCP's FOIA process, and revisions to FOIA manual and standard operating procedures (SOPs), as appropriate
  • Manage FOIA records in accordance with NARA regulations, and Department and OFCCP policies and procedures

Confidential, Temple Hills, MD

Executive Administrative Assistant/Payroll Assistant/Records Management

  • Direct and shape the curriculum and teaching processes
  • Mentoring new teachers, teaching workshops or seminars and observing teachers in the classroom
  • Maintain accurate and detailed financial records; controls revenues and expenditures; and makes recommendations for future budget appropriations. Supplements the budget through the use of fees and contributions
  • Keep accurate records, create lesson plans and cultivate a safe, comforting environment for children
  • Design early childhood lesson plans that promote the social, intellectual and developmental growth of children for toddler students
  • Plan a variety of lessons and activities designed to teach social and basic academic skills.
  • Seek to stimulate developmental growth and encourage preschoolers to participate in creative play Managing the day-to-day operations of the office
  • Organizing and maintaining files and records
  • Planning and scheduling meetings and appointments
  • Managing projects and conducting research
  • Preparing and editing correspondence, reports, and presentations
  • Making travel and guest arrangements
  • Providing quality customer service
  • Working in a professional environment
  • Maintains payroll information by collecting, calculating, and entering data.
  • Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.
  • Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
  • Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments.
  • Resolves payroll discrepancies by collecting and analyzing information.
  • Provides payroll information by answering questions and requests.
  • Maintains payroll operations by following policies and procedures; reporting needed changes.
  • Maintains employee confidence and protects payroll operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed
  • Administered all records management program components.
  • Performed all work in accordance with records management work practices and procedures.
  • Managed inventory of all archived records and updated same on a regular basis.
  • Cleaned out obsolete records in coordination with appropriate work teams.
  • Ensured adherence to all record protection audits.
  • Contributed to long-term information system strategy development.
  • Handled litigation and discovery document preservation notices.
  • Furnished clerical support on client queries related to the Freedom of Information Act.
  • Maintained and updated all file room contents on a regular basis.
  • Prepared file room volume reports for submission to supervisor as requested.
  • Performed all tasks in compliance with company regulations and schedules.
  • Provided assistance as needed for other departmental database maintenance. versee spending to ensure compliance with the budget and determine whether changes to funding levels are needed for certain programs. evaluate programs to determine whether they are producing the desired results.
  • Provide technical analysis and effectively communicate their recommendations to officials within the organizations.

Confidential, Washington, DC

Executive Administrative Assistant and Records Management Specialist Lead

  • Work with program and project managers to develop the organization’s budget
  • Review managers’ budget proposals for completeness, accuracy, and compliance with laws and other regulations
  • Combine all the program and department budgets together into a consolidated organizational budget and review all funding requests for merit
  • Explain their recommendations for funding requests to others in the organization, to legislators, and to the public
  • Help the top managers analyze proposed plans and find alternatives if the projected results are unsatisfactory
  • Excellent knowledge of system integration testing, software testing methods, and 508 policy and best practices
  • Comprehensive knowledge of testing web-based applications and database
  • In-depth knowledge of HP Quality Center, 508 Compliance Tools, and 508 testing procedures
  • Well-versed in testing validation procedures, identification of 508 compliance defects, and testing tools and devices
  • Excellent knowledge of 508 testing activities, Microsoft Office Products, HTML, and 508 compliance quality standards
  • Attention to detail with strong knowledge of planning and organizing test plans and test cases
  • Flexible, detail oriented, with excellent analytical, and communication skills
  • Monitor organizational spending to ensure that it is within budget
  • Inform program managers of the status and availability of funds
  • Prepare annual and special reports and evaluate budget proposals.
  • They analyze data to determine the costs and benefits of various programs.
  • Recommend funding levels based on their findings.
  • Estimate future financial needs
  • Maintain financial accounts and order supplies
  • Process all incoming & outgoing mail
  • Receive and handle telephone request
  • Greet and direct office visitors
  • Type correspondence and memorandums
  • Maintain payroll and leave forms for staff
  • Maintain technical documentation revisions and distribution
  • Bend, lift, pull and carry boxes of records (approximately 25lbs)
  • Prepare files for microfilming or scanning
  • Perform data entry and retrieval of information into & from records database
  • Produce reports
  • Checks and reconciles record inventories to ensure integrity of filed records
  • Perform routine maintenance on office equipment
  • Perform other duties as assigned by supervisor
  • Ensure that safe practices are always foremost
  • Administered all records management program components.
  • Performed all work in accordance with records management work practices and procedures.
  • Managed inventory of all archived records and updated same on a regular basis.
  • Cleaned out obsolete records in coordination with appropriate work teams.
  • Ensured adherence to all record protection audits.
  • Contributed to long-term information system strategy development.
  • Handled litigation and discovery document preservation notices.
  • Manage budgets and resources
  • Train and supervise records staff.
  • Analyze unclassified and classified documents to determine the appropriate action needed in accordance with E.O. 13526.
  • Proper understanding of document markings and ultimately proper handling.
  • Working knowledge of exemption categories 1-9 under E.O. 13526.
  • Ability to properly recognize actual and possible nuclear weapons and intelligence information in any and all types of documents.
  • Prepare and review documents in accordance with the Freedom of Information Act (FOIA) and Privacy Act (PA)
  • Process and document FOIA and PA requests to an organization’s records
  • Interpret regulations, agency enforcement codes, and organizational policies regarding release of agency documents
  • Demonstrate understanding of document markings
  • Utilize analytical skills to make determinations on documents for release, referral to other agencies, and exemption from automatic declassification
  • Ensure released materials do not contain personal identifiers or directly or indirectly reveal trade secrets and other information exempted under the applicable statutes
  • Review completed requests for appropriateness of materials to be or not to be released
  • Make redactions as needed before release
  • Compose response letters, clarify requests, negotiate additional response time, and make recommendations on fees and fee waivers
  • Coordinate with program offices on conducting searches for responsive documents
  • Negotiate with submitters of requests, to clarify requests in order to make release determinations or recommendations

Confidential, Washington, DC

Intern Information Technology/ Administrative Assistant

  • Image Computers with the software coherent to the placement of the PC.
  • Wipe laptops for use of another user.
  • Complete inventory of tapes.
  • Utilize Microsoft Excel to create spreadsheets in order to organize tape inventory.
  • Set up PC’s.
  • Set up printers wirelessly.
  • Create, modify and update data records in the  confidential and Submitter Notice (SN) databases, which were developed by TFI, to keep them consistent for reporting and confidential processing purposes.
  • Review existing database entries, manipulate (move) the data, add data, delete in such a way as to enhance database reporting and increase the accuracy of the report functions. Current confidential  and S/N database have data entries that are inconsistent, incorrect and outdated.
  • Support necessary confidential administrative functions such as scanning documents; transporting paper files within the building for review, and uploading files to the existing databases.
  • Support confidential administrative functions by searching existing document stores to discover documents and records which are responsive to confidential requests.
  • Confidential Reviews
  • Provide confidential /PA review and processing of pending, simple and complex confidential cases
  • Scan confidential support documents related to cases assigned into the confidential database
  • Prepare documentation for, and draft responses to, confidential requests, coordinating proposed disclosures of information with entities within Confidential and agencies outside of Confidential
  • Process submitter notices associated with specific confidential cases
  • Provide initial analysis of submitter objections
  • Redact documents in accordance with Confidential Confidential protocols which includes annotating appropriate Confidential  exemptions on records
  • Process draft responses to submitters of objections to release of information in Confidential records
  • Generate draft response letters to requesters detailing Confidential’s review and release determination
  • Maintain complete and detailed case notes on all assigned cases
  • Support litigation efforts, in coordination with TFI confidential  officials, by crafting Vaughn indices, declarations, affidavits, answers to complaints, and supplemental releases
  • Troubleshoot user’s computers.
  • Utilize Confidential to create and complete tickets.
  • Utilize Confidential to successfully unlock users out of their accounts.
  • Utilize Confidential to successfully reset user’s accounts.
  • Maintain financial accounts and order supplies
  • Process all incoming & outgoing mail
  • Receive and handle telephone request
  • Greet and direct office visitors
  • Type correspondence and memorandums
  • Maintain payroll and leave forms for staff
  • Maintain technical documentation revisions and distribution
  • Bend, lift, pull and carry boxes of records (approximately 25lbs)
  • Prepare files for microfilming or scanning
  • Perform data entry and retrieval of information into & from records database
  • Produce reports
  • Checks and reconciles record inventories to ensure integrity of filed records
  • Perform routine maintenance on office equipment
  • Perform other duties as assigned by supervisor
  • Ensure that safe practices are always foremost

Hire Now