SUMMARY:

• Committed and results - driven systems engineer poised to drive quality on any project in the greater Seattle area.
• Highly experienced IT engineer with proven success servicing, maintaining, upgrading, and improving servers and infrastructure.
• Supporting the full project lifecycle, leveraging advanced knowledge of Windows Server, SQL Server and System Center products to support automation and virtualization processes.
• Collaborative communicator with repeated success researching, creating, and integrating back up and security procedures.
• Final Product Implementation / Security Patching / Server Maintenance
• Troubleshooting & Incident Resolution / End-User

TECHNICAL PROFICIENCIES:

Applications & Software: Windows Server 2016, SQL Server 2016, SCOM 2012 R2, PowerShell, Hyper-V, SCVMM 2012, SharePoint 2016, SCCM 2012 R2, Azure, IIS, DNS, Active Directory, Linux, MediaWiki, Visual Studio Online, GIT, Jitbit, JSON, MySQL, AWS.

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential, Redmond, WA

Responsibilities:

• Reduced total cost of Azure subscription 40 percent by using four smaller virtual machines instead of one large one, four helped overall redundancy and cost effectiveness.
• Maintained data integrity while migrating over 200 SharePoint sub-sites from 2010/13 to SharePoint 2016.
• Located and identified ownership for over 500 files in CompCentral.
• Researched and composed over 40 knowledge base articles to guide end-users.

Confidential, Bothell, WA

Systems Engineer

Responsibilities:

• Monitored more than 500 servers using SCOM, identifying and resolving issues and maintaining server uptime.
• Ensured group policy was set properly in Active Directory to enable effective monitoring.
• Patched infrastructure via Windows Update, SCCM and Octopus.
• Deployed a new SCVMM instances to the SharePoint development domain.
• Upgraded the SCCM 2012 infrastructure hosts and sites.
• Established best practice standards, wrote migration plans, and migrated virtual machines.
• Ensured policies and procedures were clearly defined for the tier one support team and resolved escalated SCOM issues.
• Monitored over 500 servers via SCOM 2012 R2 and actioned or escalated alerts accordingly.
• Reduced costs and labor needs by consolidating 200 physical and virtual machines.
• Maintained 99.999 percent uptime during updates.

Systems Engineer

Confidential, Redmond, WA

Responsibilities:

• Drove sustainability and security of servers and networks.
• Integrated updates to improve server performance.
• Established and maintained security protocols.
• Authored management packs to monitor data feeds and support organizational goals.
• Integrated SCOM instances to monitor servers.
• Deployed SCVMM 2012 R2 infrastructure to manage over 200 production servers.
• Created over 30 knowledge base articles to assist the team in day to day operations.

Systems Engineer

Confidential, Redmond, WA

Responsibilities:

• Executed large scale user file transfer onto Windows Server 2012 file cluster.
• Wrote PowerShell scripts to standardize configurations and automate database auditing.
• Implemented best practice standards and maintenance guidelines for security updates.
• Successfully migrated over 200 users to a new Windows Server 2012 R2 File Cluster.
• Created over 20 PowerShell scripts to automate database auditing and standardize configurations.
• Upgraded executive level SQL database, high visibility, without any issues.

Audit Engineer

Confidential, Redmond, WA

Responsibilities:

• Collaborated with the engineering team to execute auditing for customer environments before product delivery.
• Ensured the highest level of quality and dependability of customer services.
• Verified SharePoint and SQL settings using PowerShell.
• Provided post-build quality testing, identifying and resolving bugs to improve client experience.
• Increased efficiency of audit by 30 percent by consolidating audit steps.
• Responsible for the audit of over 50 SharePoint client environments.
• Wrote and modified over 100 PowerShell scripts to help accelerate the audit process.

Systems Engineer

Confidential, Redmond, WA

Responsibilities:

• Provisioned users, created environments, maintained security, and created new users.
• Leveraged Active Directory for user creation, SCVMM and Hyper-V to create the environment and used SCOM to monitor for hardware failures.
• Implemented more redundancy in server hardware.
• Operated, upgraded, serviced, and maintained server images, hardware, and networks.
• Established new processes to maintain server images in SCVMM.
• Deployed Crystal Reporting servers to each environment.
• Executed advanced troubleshooting for user accounts.
• Coordinated the replacement of over 100 hard drives while maintaining uptime.
• Worked with 3rd party to audit our servers for hardware issues.