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It Manager Resume

Valley Stream, NY

SUMMARY:

Microsoft Certified Professional (MCP), CompTIA A+, Network+, Server+ Engineer. Experienced with the techniques of installing, troubleshooting, and upgrading hardware and software on various types of personal computers and network equipment.

CORE COMPETENCIES:

  • Win Server - 2008,2012,2016, AD, GPO, DNS, DHCP, Win-7,10 Exchange-2003,10,13,16,
  • Web Security-WebSense, SonicWall, 3CX-VoIP Phone system, Server Cabinet, MDF,IDF wiring,
  • Hyper-V, VMware, Exsi virtualization, IOS & Android mobile Phones, PowerShell scripting.
  • Cat 5,Cat6 and Fiber cabling. Ethernet and PoE. SMTP,POP3 and IMAP.

EXPERIENCE :

Confidential, Valley Stream, NY

IT Manager

Responsibilities:

  • Provided daily computer/network system support.
  • Provided implementation, monitoring and maintenance of computer/server networking system.
  • Designed and implemented new ticketing Help Desk system.
  • Maintained and updated Domain Controllers, DNS, DHCP, Web servers, etc., and provided network security enhancements by installing and updating, anti-virus, anti-spyware & network anti-intrusion monitoring systems.
  • Participated in planning and developing solutions to enhance network security, availability and efficiency.
  • Installed and updated printers, scanners and copiers. Hands-on expertise managing 3-CX-VoIP phone system. Setup and managed Hyper-V virtualization VM’s.
  • Organized company “home folder” & “departmental secure folder” system.
  • Setup video conference rooms and managed up remote access and VPN secure access system.
  • Implemented scheduled cloud-based data backup solution.

Confidential, New York, NY

Network Manager

Responsibilities:

  • Designed and implemented new Help Desk ticketing system.
  • Updated Win 2003 servers to Win 2012/2016 server.
  • Assisted users in day to day desktop support issues. Installed new Printer/Door security access cards.
  • Managed Confidential -VOIP phone system.
  • Implemented Mobile Device Management system-(IOS & Android) for mobile cellphones.
  • Implemented new secure print system. Rebuilt laptops and servers from images.
  • Installed electronic email Logo signature system. (Desktop & Mobile Phone).
  • Setup company-wide conference room ‘Big Screen’ wireless computer system.

Confidential, New York, NY

Network Administrator

Responsibilities:

  • Successfully completed a physical to virtual Server/PC migration VMware project. Over 100 users successfully migrated from physical to virtual PC’s using VMware & Hyper-V.
  • Installed and implemented Hyper-V, created Virtual machines with fixed and dynamic disks.
  • Installed, developed and administered Server 2012 AD,DNS,DHCP,IPAM, Hyper-V and Print-services.
  • Designed, developed and implemented a new GFI E-Mail archiving server system. Implemented Remote Access systems including VMware Horizon view, Log-me-in, Go-to-my-PC, Team-viewer, Liquid ware Labs, web based and client based VPN and administered Avaya VOIP client/server Phone system.
  • Upgraded Laptops from win XP to win7 incl. DELL, HP and IBM Think pad.

Confidential, Westbury, NY

Sr. Network Administrator

Responsibilities:

  • Trained/supervised two Jr. Desktop support staff in assisting users with day to day HelpDesk support issues.
  • Responsible for creating, maintaining and modifying corporate company-wide computer network equipment in a Microsoft Windows domain environment.
  • Designed and managed corporate Active Directory tree structure including ou’s, group policies and security access groups.
  • Administered and maintained Websense, Sonic wall, VMware and MS Exchange.
  • Performed Win8, Win7 and Win XP desktop support.
  • Installed, configured and administered Symantec Anti-virus solution company-wide.
  • Managed HP Procurve and Cisco network switches.

Confidential, New York, NY

Network Administrator

Responsibilities:

  • Provided end-user and server support for Confidential client in New York.
  • Responsible for creating, managing and maintaining computer network user accounts, e-mail accounts, group accounts, email distribution lists, printers and network client server applications.
  • Configured Zen-Works to distribute and install software packages to user desktops saving time and money.

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