SUMMARY:

An experienced IT professional with Eighteen plus years of Information Technology experience in Management, Virtualization, System Engineering, System Design, Systems Administration, and Infrastructure Security - Development, Implementation and Support, and monitoring of an enterprise organization. Strategically and cost effectively utilizing technology in alignment with corporate goals. Consistently improve delivery times and service level agreements while reducing costs. Excel at strategic planning, building high-performance teams, project management and implementing best practice methodologies and continuous improvement programs.

TECHNICAL SKILLS:

VMware: VMware 3.5, 4.0, 5.0, 5.5, 6.0, 6.5, Hypervisor

Storage: Hitachi, EMC, NetApp

Operating Systems: Windows- 2003/2008/2012, 7,8 & 10 Novell, Linux

Languages: VBscript, SQL, Basic, COBOL, C, ABAB/4, PowerShell

Active Directory: Windows 2003, Windows 2008 and Windows 2012

Internet & Email: IIS, Microsoft Exchange server, Lotus Notes

Software: Microsoft Office Suite, Adobe Acrobat, VERITAS backup, Symantec Antivirus, MacAfeeHardware HP, Dell, IBM, Cisco devices, SAN, vSAN, Miscellaneous PC hardware, IDE HDD, SCSI devices

ERP: SAP R/3 - Sales & Distribution module and MFG/PRO, SUN Systems.

Db’s and backup: MS.SQL, Oracle, Progress. Backup Exec, IBM Tivoli Storage Manager.

Networking: Ethernet 802.3, TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, hubsSwitches, routers (Cisco IOS), SMTP, POP3, NAT, VALN, RIP, LAN/WAN &VPN

Other Skills: Network analysis, installation & trouble shooting of OS, Servers, Citrix, SharePoint, SCCMOrganizing and training staff, prioritizing and handling, multiple projects or activities, planning and program direction, evaluating programs. Development and delivery of Oral presentations. Work independently and in team. Adaptable to Changing environment and technologies. Problem solving, diagnostics and analysis skills. VMware (Hypervisor, DRS, HA, P2V), TCP/IP design and troubleshooting skills. Excellent business communication skills, excellent technical writing skills, Create and maintain system topology maps and both customer and technical operational documentation. Microsoft Office 365, Microsoft Hyper-V, McAfee...etc.

Tools: Solarwinds Orion, HP service Manager, Retina Network Security Scanner, Hypervisor Sun System Training in Finance, Order Fulfillment, and Vision Enterprise

PROFESSIONAL EXPERIENCE:

Confidential

Sr. VMware Systems Engineer

Responsibilities:

• Installation, Configuration and Support of ESXi Servers, vCenter Servers and Clusters.
• Risk analysis, planning, implementing action to mitigate the vulnerabilities in the Virtual Infrastructure.
• Overseeing systems integration and implementation projects. Monitoring and reporting project status.
• Upgrading/Updating vCenter servers, ESXi hosts.
• Closely monitor the Virtual (VMware) environment for flawless operation.
• Support day-to-day operations of virtual environment with proactive monitoring and management. Perform troubleshooting and utilize available monitoring / advanced troubleshooting tools.
• Perform advanced server maintenance and operational procedures ensuring platforms meet / exceed critical systems disaster recovery objectives. Involved in different disaster recovery testing in different datacenters.
• Analysis, resolution and identify root cause of issues. Involved in managing virtual environment security and audits. Configuring HA, DRS, Backups and vMotion. Excellent experience with VMware disaster recovery.
• Respond to server alerts, critical monitoring alerts and system outages during regular and off hours.
• Review vendor knowledge base articles for troubleshooting. Generate issue resolution scripts and maintain workflows. Management and trouble shooting of Virtual Machines, cloning, snapshots
• Resolve escalated issues, generate request for additional issues resolution and escalated issue to appropriate support team as necessary. Overseeing systems integration and implementation projects, reviewing systems capabilities. Capacity planning and fine tune system for optimal performance. Proficient in Microsoft OS.
• Maintain competencies on technology and architectural updates. Collaborate with other IS team to improve systems support, monitoring, and administration. Helped with PCI compliance and ESXi security setups.

Confidential

Managing Consultant

Responsibilities:

• Involved in Datacenter 2.0 migration project which in turn building a brand-new datacenter and migrate the existing datacenter to a new location with all new equipment’s and upgraded technologies.
• Installation of multiple vCenters (in Export and Non-Export Controlled zones and DR) and building of multiple clusters in Development, QA and Production Environments.
• Implementation of ScaleIO for storage (DellEMC product) and integrating ScaleIO with vCenters and stress testing of the ScaleIO. Implementation of Cloudlink for data encryption.
• Implementing, Monitoring, administration and finetuning of Nutanix based ESXi clusters.
• Interaction with stakeholders, vendors, and customers, for product implementation and product support.

Confidential

Sr. VMware Systems Engineer

Responsibilities:

• Upgrading/Updating vCenter servers, ESXi hosts. Closely monitor the Virtual (VMware) environment for flawless operation.
• Support day-to-day operations of virtual environment with proactive monitoring and management. Perform troubleshooting and utilize available monitoring / advanced troubleshooting tools. Respond to server alerts, and system outages
• Perform advanced server maintenance and operational procedures ensuring platforms meet / exceed critical systems disaster recovery objectives. Involved in different disaster recovery testing in different datacenters.
• Analysis, resolution and identify root cause of issues. Involved in managing virtual environment security and audits.
• Respond to server alerts, critical monitoring alerts and system outages during regular and off hours.
• Review vendor knowledge base articles for troubleshooting. Ensure robust capacity planning and life cycle management

Confidential

Sr. Systems Engineer / VMware Analyst

Responsibilities:

• Upgraded the VMware environment from 5.0 to 5.5 and also 5.5 to 6.0 update 3.
• Implemented a vCenter Server Appliance, vCenter Update Manager for the site to comply with the CCRI guidelines to comply with the DOD security requirements. Implementation of STIGS and compliance scans
• Building VMware clusters for Windows and Linux environment for different projects.
• Design, installation, configuration and daily support activities of the VMware Cluster environment.
• Implementation of department-based security for the VMware environment. Follow established ITIL best practices.
• Redesigned the current Virtual infrastructure for the sight based on STIG guide lines and CCRI.
• Redesigned the folder structure, revised the Roles and access rights to Virtual environment.
• Implemented vSphere Data Protection for a site as the VMware backup solution for Server backups.

Disaster Recovery Consultant

Responsibilities:

• Identify the critical application for replication. Created disaster recovery design for the identified application and generated a testing plan for each identified application.
• Creating the place holders in the DR Site and replicating the respective application infrastructure to disaster Recovery site. Interacting with interdisciplinary project teams for disaster recovery test and documenations.
• Creating bubble for testing. Coordinate testing of the application infrastructure in a disaster recover bubble with respective application owners and team and troubleshooting issue with bubble testing.
• Developed a disaster recovery plan and step by step run book for the department.

Confidential, Phoenix

Sr. Systems Engineer

Responsibilities:

• Design, installation, configuration, monitoring and administration of Windows and VMware Infrastructure.
• Lead and coordinated a wide range of projects for Confidential Information Technology Infrastructure functionality to support the goals and missions of the Confidential of companies.
• Reviews and deploys Windows service packs, Windows updates (SCCM), hot fix, system updates, and vendor-supplied patches according to best practices. Performs file system management.
• Design, implements and maintains robust server processing infrastructures tailored to application and business requirements through the use of multiple hardware technologies in a manner that is cost conscious while satisfying all technological specifications and business needs. Used ITIL change management process.
• Interacting with customers for their requirement, and troubleshooting issues. Collaborate with other teams to implement and upgrade new systems or applications. Microsoft cluster installation and management.

Confidential

Systems EngineerI

Responsibilities:

• Design, installation, configuration, monitoring, administration of Windows and VMware infrastructure servers.
• Planning, design, implementation, configuration and maintenance of servers in Honeywell enterprise wide network. Remote desktop configurations and administration of hundreds of servers.
• Design, implements and maintains robust server processing infrastructures. Supported different SAP Bolton business applications - upgrades, patching, customer, and vendor coordination’s.

Confidential, Phoenix

Sr. Systems Engineer

Responsibilities:

• I had been working as a Senior Systems Engineer, at Confidential /Apollo Global for their global operations in Phoenix, Arizona.
• I worked in the same team as above and executed the same kind of work as in the above Apollo Grp. Experience.
• I had been working as a Senior Windows Systems Engineer for IBM Global services at the client site Nestle Globe Datacenter for their global operations in Phoenix, Arizona.
• Managing different projects of global operations data center. Managed up to 16 projects in a quarter.
• Installation, configuration, monitoring and administration of VMware and Windows infrastructure.
• Windows and SQL cluster installation and management. DNS and DHCP management.
• Provisioning of VMware servers, creation, cloning of VM’s. Installing and configuring ESXi hosts and cluster. Upgrade and monitoring of the VMware farm. Upgrade and maintenance of the VMware servers.
• Installation, configuration, monitoring and administration of VMware and Windows infrastructure.
• Planning, design, implementation, configuration and maintenance of servers in enterprise wide network. Remote desktop configurations and administration. Followed ITIL change management process.
• Managing Cisco UCS (Unified Computing System). Vendor coordination’s for hardware swaps.
• Collaborate with other teams to implement and upgrade new systems or applications.
• Managing offshore team. Vendor interaction for troubleshooting and escalation.