SUMMARY:

Knowledge in servers - Microsoft Windows Server NT, 2000, 2003 and 2008 R2 and2016 including Active directory and Red Hat Linux, Sun Solaris

SOFTWARE:

Knowledge in: Remedy, Lotus Notes, Remedy, HP Open view Service Desk, Dameware, PC Anywhere, Reflections-X, Tiny Term, Net Back up, Net IQ, Server Vantage, Compaq Insight Manager, and HP System Insight Manager, Microsoft SQL Server 2000, Oracle, Biometrics Automated Toolset, Active Directory, DHCP, Microsoft Exchange 2003, 2007, 2010, Norton Ghost

EXPERIENCE:

Senior Systems Administrator/Analyst

Confidential, Phoenix, AZ

Responsibilities:

• Assist in identification, management, resolution, and reporting on PCI, SOX and other regulatory compliance items
• Conduct Active Directory High Privilege Group access review across the entire Confidential .
• Review Domain access by Active Directory users and/or groups.
• Work with IT management to provide accurate audit evidence and clear, concise audit responses.
• Ensured security vulnerabilities were promptly remediated upon discovery, thus greatly reducing the overall security risk.
• Assisted in GPO Changes and AD administration Compliance and Audit needs.
• Assist Microsoft Security Baseline Analysis and applying industry best practices as applied server infrastructure.
• Participate in PCI/SOX Windows system security compliance auditing/remediation, patch management.
• Support client security policies and activities for networks, systems, and applications including vulnerability management, incident reporting, mitigation, and continuous monitoring.
• Assist in identification, management, resolution, and reporting on PCI, SOX, FTC, and other regulatory compliance items.
• Define procedures for monitoring and evaluates, diagnoses and establishes work plan to resolve compliance system issues.
• Troubleshoot and Configured HP Blade Servers and blade Enclosure.
• Troubleshooting and maintenance of Active Directory and computer accounts.
• Collaborated with LAN technicians/network administrators as necessary.
• Installed, configured, administered, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Experience in VMware 5.1 and VShere.
• Troubleshot Issues with VM hosts and ESXI's.
• Works on multiple projects as a project team member, occasionally as a project leader.
• Assisted with development, implementation, and management of policies, processes and standards within a complex technical environment.
• Exposure to PowerCLI & Powershell Scripting.
• Experience using HP Service Manager.
• Assist Microsoft Security Baseline Analysis and applying industry best practices as applied server infrastructure.
• Maintain integrity of the operating system environment and ensures compliance with established standards, policies, and configuration guidelines.

Wintel Systems Administrator

Confidential, Phoenix, AZ

Responsibilities:

• Installed and configured Windows 2003 to 2008 R2.
• Trouble Shot and Configured HP DL380 G5, G7, and G8 servers.
• Trouble Shot and Configured HP Blade Servers and blade Enclosure.
• Troubleshooting and maintenance of Active Directory, ser and computer accounts.
• Collaborated with LAN technicians/network administrators as necessary.
• Liaised with third - party support and equipment vendors.
• Configured HP Blade DL460 using the ILo & Onboard Administrator and HP Insight Manager.
• Installed following servers Win98, Win XP, Win NT, Win 2000, Win 2003, Win 2008 etc.
• Installed, configured, administered, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Experience in VMware 5.1 and VShere.
• Deployed Virtual Machine in VSphere.
• Troubleshot Issues with VM hosts and ESXI's.
• Works on multiple projects as a project team member, occasionally as a project leader.
• Assisted with development, implementation, and management of policies, processes and standards within a complex technical environment.
• Exposure to PowerCLI & Powershell Scripting.
• Experience using HP Service Manager.

IT Systems Specialist

Confidential, Mesa, AZ

Responsibilities:

• Manage and edit objects in Active Directory and DHCP on Windows 2003 and 2008 Server.
• Serve as an Information Technology Specialist for local end users with Windows 7 workstations, laptops and blackberry on a worldwide basis.
• Support Wyse Virtual Desktop Infrastructure (VDI).
• Support the agency's mission and goals with an emphasis on customer satisfaction.
• Diagnose and resolve problems utilizing the Magic Ticketing System, emails and phone calls.
• Provides technical assistance to Help Desk Technicians and Sector Administrators in implementation of hardware/software solutions on all IT issues.
• Deploy, upgrade and install PCs, printers, digital senders; troubleshoot connectivity problems with Printers, digital senders and PCs.
• Complete local end user back - ups and maintain networked systems.
• Use remote login software; Dameware, Bomgar and Remote Desktop Connection to resolve issue over distance and reduce cost in time and travel.
• Plan and implement network security, manage host security, file permissions, file system integrity, backup and disaster recovery plans.
• Identify customer information systems requirements develop project estimates, schedules, and contingency plans.
• Interact with Network administrators on all aspects of server operations including operating system, patching, monitoring, and domain administration.
• Responsible for end-user support and maintenance of the internal network infrastructure serving as the primary administrator for the Department of Defense: Defense Contract Management Agency Boeing Mesa client site.
• Work in partnership with other Department of Defense sites to ensure that the IT infrastructure functions correctly and any problems are eliminated quickly and effectively
• Deploy newly imaged PC s and laptops.
• Conduct asset management and IT inventory for site and remote sites.
• Provide group and one on one end user training on various software.

Systems Administrator

Confidential, Scottsdale, AZ

Responsibilities:

• Under general supervision, maintains integrity of Windows 2000, 2003 and 2008 servers.
• Ensures compliance with established standards, policies, and configuration guidelines.
• Defines procedures for monitoring and evaluates, diagnoses and establishes work plan to resolve system issues.
• Performs troubleshooting for complex hardware, software and network problems.
• Active directory maintenance and user account maintenance
• Experience in VMware.
• Provide network support services as they relate to the associated systems to include support for servers, printers, scanners software, and then assisting in developing and implementing specific End User Training.
• Network maintenance and operation
• Provided support across compliance remediation and tracking efforts.

Training and Development Specialist

Confidential, Phoenix, AZ

Responsibilities:

• Lead formal classroom instruction for an average of 40 students per classroom, as part of a Mobile Training Team.
• Worked as a System Administrator and Information Assurance for various I.T. products.
• Arrange delivery of equipment, fulfilled requirements with the customer.
• Train military personnel on tactical employment and operation of the I.T. Related products.
• Prepares instructor and student materials, such as course outlines.
• Design, develop, prepare, and conduct training in accordance with training curriculum and course materials.
• Experience in VMware, Active Directory.
• Perform Certification and Accreditation testing and analyze relevant program documentation.
• Provide support to develop System Security Authorization Agreements.
• Perform complex software development support tasks including audits and tests of software products in accordance with software test plans and procedures.
• Admin experience with MS Server, MS SQL Server, and Windows - based systems.
• Hands on Experience with the Cisco Routers and switches.
• Familiarity with router configuration.
• Proficiency with Visual Basic and SQL queries.
• Administer databases on individual machines and server using Microsoft SQL Server 2000.
• Responsible for deployment, operation, enhancement, and life cycle management of instructional materials.
• Provide network support services as they relate to the associated systems to include support for servers, printers, scanners software, and then assisting in developing and implementing specific End User Training.
• Anti-Virus Management.
• Active directory maintenance and user account maintenance
• Backed up and Restored Servers and individual Machines.
• Perform daily health checks on towers, cameras, servers, and Laptops.
• Configuration management and quality assurance plans
• Develop training materials and presentations for end user support.
• Experience in network administration including SIPRNET and NIPRNET.

Biometrics Principal Training and Development Specialist

Confidential, AZ

Responsibilities:

• Led formal classroom instruction for an average of 40 students per classroom, as part of a Mobile Training Team.
• Arranged delivery of equipment, fulfilled requirements with the customer.
• Trains military personnel on tactical employment and operation of the Biometric Automated Toolset (BAT), the Handheld Interagency Identity Detection Equipment (HIIDE).
• Prepared instructor and student materials, such as course outlines.
• Designed, develop, prepare, and conduct training in accordance with training curriculum and course materials.
• Held several key roles, including VMware Administrator.
• Experience in VMware, Active Directory.
• Good understanding of updating systems using Windows Server Update Services (WSUS).
• Worked as a System Administrator and Information Assurance, for the Biometrics Automated Toolset. performed Certification and Accreditation testing and analyze relevant program documentation. provided support to develop System Security Authorization Agreements.
• Performed complex software development support tasks including audits and tests of software products in accordance with software test plans and procedures.
• Admin experience with MS Server, MS SQL Server, and Windows - based systems.
• Hands on Experience with the Cisco Routers and switches.
• Familiarity with router configuration.
• Proficiency with Visual Basic and SQL queries.
• Administered databases on individual machines and server using Microsoft SQL Server 2000.
• Responsible for deployment, operation, enhancement, and life cycle management of Biometrics
• Automated Toolset (BAT) system including associated security and screening applications
• Provided network support services as they relate to the BAT or associated systems to include support for servers, printers, scanners software, and then assisting in developing and implementing specific End User Training.
• Anti-Virus Management.
• Active directory maintenance and user account maintenance
• Backed up and Restored Servers and individual Machines.
• Perform daily health checks on towers, cameras, servers, Laptops, Iris Scanners, and Fingerprint scanners.
• Training materials and presentations for end user support
• Experience in network administration including SIPRNET and NIPRNET.

Biometrics Automated Toolset System Admin

Confidential

Responsibilities:

• Worked as a System Administrator and Information Assurance, for the Biometrics Automated Toolset. performing Certification and Accreditation testing and analyze relevant program documentation. provide support to develop System Security Authorization Agreements.
• Performed complex software development support tasks including audits and tests of software products in accordance with software test plans and procedures.
• Worked cooperatively with program staff reviewing Information Systems security environments to include all aspects of physical, technical and administrative security issues.
• Applied hands - on experience in network security management and operations.
• Managed IIS Servers and Applications.
• Admin experience with MS Server, MS SQL Server, and Windows-based systems.
• Hands on Experience with the Cisco Routers and switches.
• Familiarity with router configuration.
• Proficiency with Visual Basic and SQL queries.
• Created and implemented Computer and server images.
• Troubleshot Network issues on a government Secret Network.
• Trained Marines and Soldiers on the Biometrics Automated Toolset.
• System assembling and trouble shooting of Intel based computers.
• Create Manage, and Troubleshoot computer accounts in an Active Directory environment.
• Managed and Troubleshoot servers remotely, using Dameware.
• Administered databases on individual machines and server using Microsoft SQL Server 2000
• Responsible for deployment, operation, enhancement, and life cycle management of Biometrics Automated Toolset (BAT) system including associated security and screening applications
• Provided network support services as they relate to the BAT or associated systems to include support for servers, printers, scanners software, and then assisting in developing and implementing specific End User Training.
• Anti-Virus Management.
• Active directory maintenance and user account maintenance
• Backed up and Restored Servers and individual Machines.
• Perform daily health checks on towers, cameras, servers, Laptops, Iris Scanners, and Fingerprint scanners.
• Develop training materials and presentations for end user support
• Standards and procedures, schedules, and other management documentation
• Notification of equipment problems
• Coordination of the resolution of equipment problems
• Software support
• Network maintenance and operation
• End-user support
• Database generation and maintenance in Microsoft compatible format
• Coordinated the use of the system on missions to collect information.
• Experience in network administration including SIPRNET and NIPRNET.

Lotus Notes Administrator

Confidential, Chandler, AZ

Responsibilities:

• Troubleshooting connection problems
• Installing the Notes client software
• Troubleshooting replication problems
• Solving agent manager issues compacting databases, fix corrupted files
• Setting up the replication schedule to synchronize Domino system databases in the domain
• Discovered & resolved issue of mail files missing template, & protected user created folders against design changes, while replacing the mail template
• Troubleshoot mail routing, database access issues, out of office agents, modify location docs, create mail - in databases, ACL / Mail / & Multi-Purpose Notes Groups
• Resolve Calendaring & Scheduling issues, create Group Calendars
• Developing, Supporting, Monitoring, Troubleshooting & Administrating in-house projects.
• Statistics and Events Monitoring.
• Database Design and Administrator of Lotus Notes mail users.
• Configuring Lotus Notes Clients and Server.
• Managing ACL, Mail Quotas and Replication of databases.
• Log & Agent Monitoring.
• Monitoring & Maintaining Domino Applications & Domino Directory.

Lotus Notes Administrator

Confidential, Phoenix, AZ

Responsibilities:

• Troubleshooting connection problems
• Installing the Notes client software
• Troubleshooting replication problems
• Solving agent manager issues compacting databases, fix corrupted files
• Setting up the replication schedule to synchronize Domino system databases in the domain
• Discovered & resolved issue of mail files missing template, & protected user created folders against design changes, while replacing the mail template
• Troubleshoot mail routing, database access issues, out of office agents, modify location docs, create mail - in databases, ACL / Mail / & Multi-Purpose Notes Groups
• Resolve Calendaring & Scheduling issues, create Group Calendars
• Developing, Supporting, Monitoring, Troubleshooting & Administrating in-house projects.
• Statistics and Events Monitoring.
• Database Design and Administrator of Lotus Notes mail users.
• Configuring Lotus Notes Clients and Server.
• Managing ACL, Mail Quotas and Replication of databases.
• Log & Agent Monitoring.
• Monitoring & Maintaining Domino Applications & Domino Directory.