SUMMARY:

• With Regards to virtualization platforms I’ve spent the last 14 years managing, migrating, building and patching servers within a virtualized environment. I’ve worked with ESX since 2001 but it wasn’t until 2005 or 2006 when I began to build production servers on ESX.
• Between our physical servers went in number from 8 to 25. In 2008 when I began to migrate our servers from I took the opportunity to migrate the non - production servers to ESXi. In 2009 with proven server stability and a horrendous heating issue within the server room, I was able to purchase new hardware to efficiently host our servers on ESXi. By 2012 I had 125 servers to maintain upon roughly 20-25 hypervisors.
• In 2013 or 2014 I began to look into Xenserver. While we relied upon ESXI to host our servers, I was unable to procure the budget for vmotion. This forced me to manage each server in its own console. Xenserver, for me at the time, was a light at the end of the tunnel. Additionally, this solved for us an issue that plagued our backup server. I was able to introduce Xenorchestra and our server backups never ran better.
• Our internal network infrastructure I built using Catalyst 3750s in a switch stack configuration. I configured the EtherChannel to allow for a 4gb backbone to other floors in the building. The 3750s were eventually replaced with a Cisco Catalyst 6509-e allowing for a 10GB backbone between floors. Additionally, I provisioned for WIFI using a Cisco controller with 3702i Access Points. The access points were advertised to allow for configuration without a controller however that required rolling back the firmware to an older version which wasn’t something we were interested in.
• I managed our access to the outside using Cisco ASA 5500s. I created and maintained route maps, ACLs and VOIP was sent via SIP.

TECHNICAL SKILLS:

• MLPS
• Security Solutions
• Network Design & Monitoring
• Siem monitoring
• Cisco ASA Firewalls
• Active Directory/Group Policy
• Encryption
• DNS
• DHCP
• EIGRP
• OSPF
• Xenserver
• P2V
• V2V
• V2P
• Data Protection
• VOIP
• SIP
• Route Mapping
• QOS
• VMWARE
• ESXI
• VEAM
• Vmotion
• Disaster Recovery
• AIRONET/WIFI
• TLS
• Multifactor Authentication
• LAN/WAN
• TCP/IP vSphere
• Trunking
• Software Support

EXPERIENCE:

Confidential

Network/Security/Privacy Administrator

• Implemented Active Directory Domain structure from a peer to peer environment
• Wrote privacy policies, security policies, and backup policies
• Implemented backup schedules
• Small but growing company and am currently in the process of ensuring all applicable regulations are followed as dictated by NIST and state and federal laws.

Confidential - Farmington, CT

Network/Security Administrator

• Supported proprietary software that was used to assign benefits to clients
• Built Active Directory structure and Group Policies to manage users and devices within the network. Maintained and migrated from to functional level domain
• Managed end user desktops using WSUS for patches and security updates
• Created EtherChannel to allow for 4GB backbone on Catalyst switch stack eventually upgrading to 10GB EtherChannel
• Designed and implemented network infrastructure on Cisco catalysts
• Used TLS tunnels to encrypt client traffic
• Route Mapping on ASA
• Built WIFI segment using Cisco Aironet AP managed by Cisco controller
• Responsible for all telephony infrastructure including building logic for call routing. Avaya specific.
• Experience managing, designing, supporting servers on Rackspace, Azure, and AWS
• Extended domain into Azure
• Responsible for building, implementing, supporting and troubleshooting DNS, DHCP, iPAM, and VPN servers
• Managed the helpdesk department
• Set up and managed backup solutions (DPM, Xen Orchestra)
• Setup and managed Blade Servers
• Migrated from physical hardware to ESXi (Vmware)
• Managed mixed environment of VMWare and Xenservers
• Exchange migration from 2000, 2003, 2008, 2010, 2013, and 2016
• Designed and implemented VOIP solution
• Point to Point VPN
• Created and maintained ACLs
• Implemented multifactor solutions
• Built SIEM monitoring solution using open source technologies which resulted preventing multiple ransomware attacks (this success allowed the executive group to give us funds to purchase Alienvault)
• Implemented AlienVault monitoring solution
• Performed pen testing using solutions such as Kali
• Performed vulnerability scans using Nessus, AlienVault, and OpenVAS
• Ran training sessions for users when new technologies were implemented
• Migrated user machines from Windows 2000 to XP to Vista back to XP and then to Win7 and 10
• Responsible for writing and updating DRP, Security and Privacy company policies ensuring HIPAA, PCI DSS and PII compliance utilizing NIST standards

Confidential - East Hartford, CT

Network Technician

• Desktop Support
• Supported Oakleaf’s waste management applications
• Administration of Definity and Intuity systems
• Administered fax servers (Net satisfaction)
• Assisted in the migration from NT 4.0 to Windows 2000
• Assisted in the administration of a mixed-mode domain
• Administration of Veritas Backup Exec.
• Installed, configured, and managed SMS 2003
• Configured Rulesets for Mail Marshall
• Configured and managed ISA server, including creating destination sets
• Setup OU structure in Active Directory
• Configured and managed clients through GPO’s in AD
• Installed and configured Symantec Antivirus corporate edition to push to end users.
• Setup and maintained phone system (Software and hardware) including changing routing of extensions to outside of the company
• Assisted in the setup and configuration of DHCP for Windows 2000
• Setup and managed security groups in AD
• Managed security access to building using ADT client software

Confidential - Rocky Hill, CT

Helpdesk Supervisor

• Managed Helpdesk responsible for supporting Confidential staff
• Escalate issues as needed and maintain communication with customer and technical teams. Utilize Remedy to record and track issues.
• Directly responsible for call reducing call wait times by 50 percent within the first year. Brought first call resolution from 75 percent to 90 percent within the first six months.
• Responsible for Daily and weekly backups
• Primarily responsible for supporting applications to run store POS systems