IT Consultant Resume

PROFESSIONAL EXPERIENCE

Confidential

IT Consultant

Responsibilities:

Created network security for PR agent handling South American clients.
Implemented Electronic Record Systems based on Federal Requirements to obtain USD$44000 for each physician.
Supported multiple physicians’ practices with IT EMR.
Implemented POS system and employment P&L and Time tracking system for restaurant.
Managed project teams from hiring to end of projects.

Confidential

Analyst / Project Coordinator

Responsibilities:

Technical liaison between bank IT department and project team for analysis of thousands of potential clients.
Streamlined database comparison to more efficiently transfer an average of over $20MM a week.
Personally conducted support of multilingual international ultra - high net-worth clients. Clients would not otherwise have had account information during asset transition.

Confidential

Systems / Database Analyst

Responsibilities:

Primary technical support and reporting contact for all major corporate clients
Created Access databases, servers and transfer protocols, which were used to report all IVR data to all IVR clients providing access real time results, increasing efficiency of customer service department.
Supported commission database application, from which all sales personnel were paid, correcting employee compensation issues while improving performance and satisfaction of sales teams.

LAN Administrator / Technical Support

Confidential

Responsibilities:

Helped to develop requirements and software that migrated legacy system to online/real-time ordering system.
As Sales engineer, trained and provided customer support live to hundreds of users in English and Spanish.
Trained internal and external clients on use and best use of proprietary software.
Trained all IT, Sales and Clients on proprietary software for over 4 years. Pre/Post Sales Engineer.
Backup/ Disaster planning analyst for all local data backups, collocation data (VERITAS, SQL, Bullfrog) backup systems.