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Sr. System Administrator Resume

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SUMMARY

  • Solution driven and result oriented Sr. Confidential analyst with involvement in all areas of project management lifecycle.
  • Hands on experience in implementation, testing, maintenance and functional support of Confidential software such as SAP HCM and Successfactors.
  • Solid understanding of agile project management methodology, in depth involvement in coordinating and interacting effectively with key business users, project stakeholders, program managers, functional leaders, senior management and technical team for functional design and testing.

PROFESSIONAL EXPERIENCE

Sr. System Administrator

Confidential

Responsibilities:

  • Led the optimization efforts of over 100 business rules to enhance system performance by triggering scenario specific rules
  • Managed the routing of workflow requests in Employee Central based on user requirements
  • Consolidated the users and Workflow business rules created during Go Live to meet current business requirements
  • Created new off cycle event batch, manage data and business rules for automating the annual union contract increases based on different workgroups
  • Supervised the Bizx daily job processing setup in Provisioning for position hierarchy sync and grade step progression to ensure accurate updates in Employee Central and timely communicate any issues in order to avoid union pay discrepancies
  • Responsible for setting up Employee Central components - enabling contingent worker, importing Picklists, creating event reasons, vendor info and Work Order portlet for Fieldglass to EC interface project
  • Created new portlet using Configure Object Definition
  • Updated the mapping of fields between Onboarding and Employee Central in Onboarding Mapped Data Review tool
  • Determined the accuracy of business rules by regularly testing the fields in Manage Pending Hire is correctly populated from fields mapped in Onboarding
  • Oversaw the design of new Country setup in Employee Central for new routes from activating the country specific objects in Manage business configuration and updating business rules with specific country requirements
  • Created new field FICA date in Employment Dates portlets and coordinated testing with IT teams to ensure the fields replicated accurately to downstream systems
  • Worked actively with International Compensation team to setup any new pay structures and maintain the pay grade levels with annual minimum and maximum pay range updates
  • Actively participated in Picklist Migration project
  • Headed the Successfactors system admins for impact analysis and testing efforts for HANA DB project
  • Conducted workshops with business stakeholders to gather requirements for executives and managers’ Short Term Incentive 2019 project
  • Responsible for making XML updates, designing STI worksheets, running bonus calculations, manage role based permissions, setup Personal Variable Pay portlet and end to end testing of Successfactors Variable Pay module
  • Setup the roll up hierarchy in Variable pay and compensation modules to generate eligible employees for 2019 STI planning and 2020 Merit planning
  • Lead for the configuration and testing of 2020 Merit increases of Executives in Successfactors Compensation module
  • Actively participated with Agile teams comprised of members from business and IT to roll out Employee Central configuration changes impacting upstream and downstream systems
  • Responsible to setting up test variants, assigning and executing hire to retire and position changes test cases from Recruiting, Onboarding to Employee Central
  • Formulated specific test variants for various inbound and outbound interface testing to ensure flow of data is accurate prior to making Production updates

System Administrator

Confidential

Responsibilities:

  • Created SOPs for creating, updating and inactivating various Foundation Objects and MDFs
  • Responsible for running Usage Analytics reports and communicate the results to leadership in system performance
  • Liaison between business and SAP to provide user feedback and recommend system update for enhanced user experience
  • Led multiple Successfactors quarterly releases by evaluating release notes, conducting impact analysis, designing testing strategy for Successfactors modules and communicating updates to IT partners
  • Functional Lead for designing Flight Crew Resource Management interface to Employee Central to manage crew absences and return to work
  • SME for managing and documenting the configuration and updates of HR events approval Workflows in Employee Central
  • Established standard incidents intake process for Employee Central throughout the company by designing change request document and logging in SharePoint
  • Responsible for assessing impact and updating business rules via Manage business rules for new business requirements
  • Identified and resolved issues with automatic default of job information fields by troubleshoot business rules using Rule Trace
  • Executed large import and export data for pay structures updates as per the union contracts in year-end projects
  • Created new Compensation statement portlet in Employee Central through Configure People Profile to publish the Compensation Pay statement for Management and Support Staff employees
  • Responsible for conducting detailed Employee Central system check outs during instance refreshes
  • Designed and rolled out change request forms for various Employee Central MDFs such as legal entities, business units, cost centers and divisions
  • Participated in Change Control Board to present and seek approvals from leaders for Employee Central configuration changes
  • Documented changes in the system for Protiviti and KPMG quarterly SOX Compliance audits
  • Communicate with end user to gather feedback for system enhancements to improve end user experience
  • Mentored Employee Data Management team to efficiently use Employee Central system
  • Documented process flows and developed requirements for functional requirements

Confidential

Business Analyst

Responsibilities:

  • Delivered Successfactors training to various HR system end users across United States
  • Outlined the Role Based Permissions for users in different departments and delivered to Security team for role updates for UAT
  • Coordinated User Acceptance Testing based on Entry and Exit criteria for HR, Benefits, Time Keeping and Payroll Teams
  • Participated in large scale testing efforts for one of the largest Successfactors implementation project
  • Worked with different stakeholders to confirm the requirements are met and identify any other gaps that need to be addressed
  • Perform detailed testing of end to end HR processes to ensure the configuration met the business requirements
  • Responsible for reporting any discrepancies in system functionalities by logging and tracking incidents in HPQC
  • Designed and executed ad hoc and ORD reports in Successfactors to generate employee and position data warehouse for testing
  • Liaised with IT partners for testing more than 100 interfaces
  • Created end users training materials for SAP Successfactors Go Live

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