TECHNICAL SKILLS
- Python
- R
- Java
- JavaScript
- Microsoft Excel
- Microsoft Access
- Microsoft Word
- Microsoft PowerPoint
- Adobe Acrobat
- HTML
- AJAX
- CSS
- Data Management GasTrak Energy Trading tool and XML
- Oracle
- SQL
- SharePoint
- .NET
- VMware
- COBIT
- COSO
- SOX
- Active Directory
PROFESSIONAL EXPERIENCE
Confidential - Woodland, Texas
Systems Analyst
Responsibilities:
- Maintains and supports day-to-day business processes such as the exchange of data transactions, operation, and maintenance of daily macros, scripts, and automated jobs, and providing customer service to end-users with business applications.
- Researching, submitting, tracking, and following up on various enrollment processes required by state and commercial payers.
- Performs in-depth analysis and troubleshooting of internal software applications and business logic
- Assist operations with processes improvement and finding solutions to business problems
- Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications
Confidential - Houston, Texas
Technology Assistant
Responsibilities:
- Troubleshoots and diagnoses technological issues with computer equipment.
- Responds to questions from students, staff, and instructors with information relating to technological logistics.
- Helps familiarize students and UH faculty with software
Confidential - Houston, Texas
Assistant Manager
Responsibilities:
- Assists the management team in the day to day operations of store
- Open/Close the store
- Oversee the store and junior staff when on duty
- Train and developed junior staff members
- Handle all customer relations issues in accordance with company policy
