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Internal Systems Administrator Resume

SUMMARY:

  • Exchange disaster recovery, saving 400+ mailboxes from permanent loss
  • Planned, built and executed datacenter relocation, including all associated facilities, power, cooling and connectivity for 30+ servers
  • Implemented server consolidation through virtualization, reducing server physical footprint to 30% of intended systems
  • Migration of remote exchange database to in - house facilities and email configuration for 500-user domain, eliminating recurring outside hosting and administration costs
  • Maintained operability of 50+ server datacenter and collocation in a “four nines” 24x7 environment
  • Microsoft Windows Server 2000/2003/2008/2008 R2 Installation/Administration
  • Microsoft Exchange 2000/2003/2007 Administration/Migration/Disaster Recovery
  • Microsoft Server Components (Active Directory, DNS, DHCP, RDS, GPO)
  • Virtualization (VMWare ESXi, Microsoft HyperV, Oracle VirtualBox)
  • Router/Firewall/VPN management (SonicWALL, Checkpoint, Microsoft ISA)
  • Evaluation/Purchasing Enterprise Hardware (Server, NAS, DAS, SAN)
  • Backup software configuration and implementation (BackupExec 11d, 2010)
  • Internal Software Deployment and Change Management Documentation
  • Blackberry Enterprise Server (BES) installation and configuration
  • Phone systems (Elastix, Switchvox, Nortel) setup and support
  • Windows Update Services (WSUS) installation and implementation
  • Server rack and infrastructure equipment installation
  • Maintaining Datacenter infrastructure (Power, cooling, connectivity)
  • Deployment of imaged PCs and software (Ghost, Snap Deploy, etc.)
  • Integration of office infrastructure (Fax/Copy/Scanner)

CAREER OVERVIEW:

Confidential

Internal Systems Administrator

Responsibilities:

  • Maintain and administer wide range of internal systems in a high-pressure “911” environment monitoring criminals
  • Microsoft Server Administration (AD, Exchange, SQL, ISA)
  • Phone system implementation and administration
  • Datacenter management and infrastructure uptime (Power/UPS, Cooling, Fiber+Copper)
  • DR Planning and preparation; intensive monitoring of all systems/servers (50+)
  • Physical security (RF badges, biometrics, physical locks)

Confidential

Network Technician

Responsibilities:

  • Perform on-site diagnosis of IT issues for 10+ Companies
  • Monitor company systems and perform ticketed task reporting
  • Diagnose equipment issues and recommend infrastructure upgrades and replacements
  • Extensive backup modeling and monitoring of company data
  • Worked within a team to solve complex client issues including network failures, backup resolutions and system migrations.

Confidential

Information Technology Coordinator

Responsibilities:

  • Manage IT operations including team of 3.
  • Monitor system and network resources on an enterprise level.
  • Report directly to executive team on technical evaluations and recommendations for future upgrades and purchases.
  • Pricing, vendor negotiations, purchasing and installation of new infrastructure and servers.
  • Maintain system backups and disaster recovery preparedness.
  • Evaluate staff performance

Confidential

Tech Support/Network and Computer Specialist

Responsibilities:

  • Monitored multiple-server Microsoft Windows 2003 Server environment
  • Microsoft Exchange 2003 Administration for 400+ users
  • Assisted in development/configuration of enterprise-wide network reconfiguration
  • Remote server deployment, user document redirection and backup and updated associated policies.
  • Technical lead for all new policies and hardware purchases
  • Ensured services and system stability for multiple branch offices.
  • Assisted the Director of IT and Data Management in planning and implementation of new hardware and software systems.
  • Administration of Confidential remote access VPN for 250 clients
  • Enforcement of Group Policy and OS configuration
  • Provided technical support for email, laptop computers, desktop computers, web-based and software applications, and cell phones.

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