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Senior Business Analyst Mentor Resume

Atlanta, GA


  • I have over 20 years of experience as a business analyst. I have worked with success in multiple industries, because as a business analyst I do not need to be a Subject Matter Expert (SME) of the specific application the project is working on.
  • I have the training to ask the right questions to guide and document the project through the Software Development Life Cycle (SDLC) from beginning to end.
  • Delivery/Closer (Implementation and Post - Implementation) - ensure orderly, timely, efficient implementation of new or updated system and subsequent problem resolution
  • Due Diligence - oversee project implementation from beginning to end using both iterative development (Agile) and waterfall models
  • Scoping/Design/Specification/Integration - meet with users to determine needs, analyze current processes and systems functionality, and create business requirement/scope documents /use cases and wireframes; create functional specifications for approval by users and use by developers; create diagrams of existing workflow and expected workflow after system changes are implemented; ensure proper integration of changes into existing systems
  • Testing - develop and implement test plans/cases (system testing, user acceptance testing, and redundancy testing) to ensure proper functionality and data integrity.
  • Presentation and Training - develop clear presentations of system product capabilities and functionality; exceptional in teaching others how to use systems and creating user friendly documentation for both testing and training; create easy to understand detailed manuals that can be used to train future users as well


Database/Reporting Applications: SQL, SQL Server, Informix, Oracle, DB2, Access, Crystal, Sharepoint

Testing Software: HP Quality Center

Languages: Java, XML,C++, JCL, TSO, COBOL, Visual Basic, HTML, Perl, Informix

Operating Systems: UNIX, DOS

Microsoft Applications: Word, Excel, Visio, Powerpoint, Access, Visual Basic

Securities Industry Applications: SWIFT, Bloomberg, Reuters, CASCADE, CMS, PayPlus, Pep+, GainsKeeper, IAS, CORE, Sesame, ASP, GSP, TAS, CDW

Other applications and Systems: Documentum, Deltamatic, HP Service Manager, Sharepoint, Salesforce, Cognos, Workday, Transition Manager, Version One


Confidential - Atlanta, GA

Senior Business Analyst Mentor


  • Gather server, application and database requirements for key applications.
  • Create requirements documents including deployment requirement checklists
  • Identify gaps for lack of non-critical business applications
  • Analyze backend needs of applications
  • Create functional justification analysis to include applications
  • Lead app teams through deployments to new data center.
  • Identify defects and work with teams to resolve defects

Confidential - Atlanta, GA

Senior Business Analyst


  • Gather requirements from lines of Business Fraud, Corporate Security and FIU (AML)
  • Led JAD sessions
  • Perform GAP analysis between existing system and new proposed system
  • Perform GAP analysis between phases of implementation of new system
  • Created Business Requirements Specification document
  • Created and led off shore team in the creation of use cases
  • Reviewed and help create test plans and test scripts for new system
  • Helped created project road map
  • Conducted GAP analysis between current system and proposed Alert and Case management system
  • Participated in the design and creation of wire frames
  • Mentored new business analysts
  • Mapped input from internal and external systems including: SalesForce, Workday and CIS
  • Gathered business requirements for data manipulation from Workday
  • Gathered requirements for creation of Cognos Reports

Confidential - Atlanta, GA

Business Analyst


  • Gather requirements from internal client systems receiving data from SOA system.
  • Run Use Case Surveys
  • Create Use Cases
  • Create Client Service Documents
  • Run JAD sessions.
  • Created defects in HP Quality center for system problems
  • Worked with developers and business to resolve defects and complete testing
  • Manage Project Documentation in Sharepoint & Documentum
  • Conduct Peer Review of project documentation
  • Manage software promotions through test/prod regions
  • Mentoring of new Business Analysts
  • Member of the Governance team overseeing documentation changes

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