SUMMARY:

• Analytical professional with a solid background analyzing and solving complex problems for large scale systems.
• Technically advanced big picture strategist with a proven record of managing analysis, testing, and troubleshooting techniques that drive business performance, efficiency, and functionality.
• Excellent critical thinking skills with the ability to install, troubleshoot, configure, and maintain applications, hardware, and operating systems.
• Highly skilled in the maintenance of switches, routers, hubs, servers, cables, and racks. Proficient handling entire IT infrastructure in large organization, exceptional communication skills, able to guide cross - functional teams and build partnerships that drive organizational efficiency, performance, and growth.
• Possess extensive hands-on experience with Subnetting & VLSMs, OSI & TCP/IP use & troubleshooting, IP Routing & managing Cisco internetwork, Layer 2,3 Switching & Spanning Tree Protocol, and Network Address Translation (NAT).
• Thorough understanding of Windows Server components including Active Directory, DNS, DHCP, Exchange Server Administration, Replication, Security Aspects, and RAID, Windows Server Administration, Maintenance, and Deployment.
• Expert level Knowledge of Hardware, PC Assembling, Capable in Installation and expert in windows 2003, 2008, 2012,2016 Server, XP, Vista, Win 7
• Knowledge of basic networking (LAN), troubleshooting and Server based networking on Windows 2003 server
• Install configure and operate LAN, wireless access service securely, as well as troubleshooting and configure small to medium networks (200 nodes) for performance

HIGHLIGHTS OF EXPERTISE:

• System / Server Administration
• Process Improvements
• Security Support
• Network Support (LAN & 100 Nodes)
• System Analysis
• Switch / Router Configuration
• Troubleshooting / Problem Solving
• IT Infrastructure
• Network Cabling
• Project Management
• Firewall
• Cloud / Exchange Server

TECHNICAL PROFICIENCIES:

Servers: DNS server, DHCP server, Exchange server, WDS server, VMware ESXI, Vmotion, VSphere server, Microsoft office server 2016, G-suit server and basic knowledge of Linux, Platform base server, AWS.

Operating Systems: Windows XP, Windows Vista, Windows 7, Windows 10, WINDOWS 2000, 2003, 2008, 2012, 2016 SERVER, Ubuntu, centos, fedora, RedHat

Network/Protocols: LAN/WAN, SDWAN, TCP/IP, WINS, DNS, DHCP, POP3, SMTP, FTP, TELNET, VPN, ICMP, RIP, NAT, IGRP, EIGRP, OSPF, Ethernet

Hardware: Hubs, Laptops & Desktop/ Servers, SCSI, Modems, Network Cards, Printers, Scanners, and other Peripherals. Knowledgeable of Hardware and PC Assembling, installation of Windows 2003, 2008, 2012, 2016 and Server XP, Vista, and Win7.

Mail Application: Outlook Express, MS Outlook-Suite, G-Suite, Microsoft Exchange

PROFESSIONAL EXPERIENCE:

Server Administrator

Confidential, Tampa, Florida

Responsibilities:

• Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices.
• Migrated to Windows 2008 ADDC Server with 2016 Server, Windows Server Updates Services (WSUS), and Microsoft Operations Manager.
• Ensured compliance with corporate security standards by implementing IT policies in all systems severe for security equipment, which includes WatchGuard Firebox X1000 firewall with 60 VPN users and spam blocking utility, moreover as Symantec Antivirus System Center and Central Quarantine Server 8.0 and Antivirus for Exchange.
• Performed desktop migration from Windows 7 to Windows 10 provided technical support for corporate client/server systems. In charge of hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs. Administered all local and remote server backups with Veritas Backup Exec.
• Developed and updates documentation, appraising users, and administrators of significant information. Administrated and maintained environment security. Elaborate administering security alerts to staff and weekly data backups
• Performed all levels of hardware and software systems support for multiple computers and printers. monitoring LAN & WAN connectivity and follow-up on regular basis to resolve issues. Collaborated with helpdesk engineers to manage IT Desktops, website technical write up, assigning calls to engineers, and 180 nodes on campus.
• Created user manuals and provided technical support sessions proposed for employees. Performed hands-on administration, monitoring, and troubleshooting of Local Area network (LAN), foremost optimum performance and minimum downtime.

Server Administrator (HOD Helpdesk)

Confidential

Responsibilities:

• Identified, analyzed, documented, and translated complex technical requirements into solutions that align business needs and technology strategies.
• Served as a subject matter expert to provide feedback to the Department Head.
• Consistently enhanced productivity, minimize downtime, and improve end-user confidence by developing and implementing functional improvements.
• Created and managed VMware ESXI, Vmotion, and VSphere server, active directory, user policy, antivirus, file server, printer server, G-Suite cloud, and CCTV monitoring/maintaining. Consistently backup all file servers and active directories.
• Streamlined technical operations through training, mentoring, and coaching staff.
• Directed technical operations and other tactical functions to administer, monitor, managed Server - Windows 2008, 2012, 2016, VMware.

Server Administrator

Confidential

Responsibilities:

• Oversaw technical operations and other strategic functions to administer, monitor, manage, and maintain RDP, WDS server, Windows 2008, 2012, and VMware systems.
• Improved system reliability by monitoring LAN & WAN connectivity and follow-up with vendors to resolve issues. Collaborated with helpdesk engineers to manage IT Desktops, website technical write up, assigning calls to engineers, and 150 nodes on campus.
• Managed and updated Active Directory, user policy, antivirus, file server, printer server, VMware, Mail server, firewall settings, backup for all file server, active directory. Streamlined technical operations through training, mentoring, and coaching ICT candidates.

Server Administrator

Confidential

Responsibilities:

• Managed the IT support team, resolve IT-related problems, and oversaw daily administration tasks to support the staff.
• Provided project oversight and technical administration and management Modular Fabrication Facility with multiple applications running on the Windows platform.
• Defined scope of work established new methodologies, frameworks, tools, processes, and best practices to maximize business performance and maintain continuous improvements.
• Held accountability for installing, configuring, and managing LAN & WAN connectivity, printers, and system performance.
• Ensured compliance with corporate security standards by implementing IT policies in all systems. Troubleshoot hardware problems for desktops, performed virus removal, installed antivirus software, and backed-up servers. Moreover, Responsible for managing Network share, Access Rights, and Assigning IP sec policy to Desktops.
• Analyzed performance to determine improvements and provided feedback to location coordinators and IT heads. Integral leader in overseeing the intranet website, RDP, and implementing WDS server for remote access installation.
• Controlled all projects related to updating WSUS, Antivirus, and software across MFF. Successfully performed maintenance on all staff PC’s, client PC’s, Laptops, printers, and maintained 350+ Assets and virus protection. Additional responsibilities include installing and troubleshooting Primavera, SAP, BAAN, Citrix XenApp and Azure.

Server Administrator

Confidential

Responsibilities:

• Improved department performance by facilitating product training and support for distributors, channel partners, and Vodafone. Developed products and identifies dependable vendors for products. Maximized efficiency and productivity by strengthening the support team and technical departments.
• Reviewed technical requirements and provided solutions to corporate clients by integrating various products with centralized monitoring systems. Ensured compliance with specific requirements by working with VICI Dial Now, Nimantran, and CRM software.
• Played an integral role in tracking issues or risks identified during testing activities, escalating unresolved problems, recording proper documentation, and monitoring outcomes. Provided Product training & support to Distributors, Channel Partners VODAFONE. Maximized employee performance by providing feedback on progress and monitoring project teams. Achieved 100% SLA for all Calls assigned by attending to and escalating calls; Earned Best IT Support award.