We provide IT Staff Augmentation Services!

Solution Architect Resume

Sacramento, CA

TECHNICAL SKILLS

  • Installation, Configuration and Support of Windows Server 2016, Windows Server 2012, Windows Server 2012 R2, Windows Server 2008
  • Windows Server 2008 R2, Windows 2003 Servers, 2000 servers, Active Directory, Exchange Server, DNS, DHCP, SMS, VPN server, Log in script
  • GPO Objects, RDP, Terminal server, Citrix Client, Windows XP, Visio, Word, Excel, PowerPoint and resolution of routine desktop trouble tickets.

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

Solution Architect

Responsibilities:

  • Determine remediation status of servers owned by assigned contacts
  • Work with server owners to complete the process of remediating servers
  • Either by exception or decommission
  • Use PowerShell scripts to access servers and acquire necessary information
  • Manage Cherwell incident request to completion

Confidential

Systems Engineer

Responsibilities:

  • Create change request from incident ticket in Cherwell
  • Create Method of Procedure document based on SRF document attached to incident
  • Install and configure Windows Server 2012 R2 and 2016
  • Use templates and scripts to create and deploy servers in VMWare environment
  • Manage change request to completion

Confidential, Rancho Cordova, CA

Support Engineer

Responsibilities:

  • Monitor and maintain servers and workstations at client sites using N Central
  • Use ConnectWise to track time, access tickets and update/create client configurations
  • Install and configure Windows Server 2016
  • Install, configure and utilize Hyper - V for server virtualization
  • Monitor and maintain daily backups of client systems
  • Resolve service tickets as they come into the system
  • Workgroup to domain migration
  • Create new user accounts

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