Vice President/strategic/technology Initiatives Leader Resume
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Stamford, CT
SUMMARY
- Senior agile coach focused on agile transformation and leading large, complex strategic technology initiatives. Trusted to overcome challenging situations and collaborate cross - functionally to generate results.
- Unique combination of business acumen and technology skills, with ability to create bridges across individuals and agile teams. Focused on lean delivery by ensuring alignment on most important goals and quickly identifying dependencies and overcoming roadblocks.
SKILLS
- Agile Coaching
- Agile Transformation
- Scaled Agile
- Lean Agile
- Scrum & Kanban Strategic
- Initiatives
- Program Management
- Business Acumen
- Cloud Computing
- Big Data Technologies
- Microservices Architecture
- DevOps
PROFESSIONAL EXPERIENCE
Confidential, Stamford, CT
Vice President/Strategic/Technology Initiatives Leader
Responsibilities:
- Led strategic agile transformation revitalizing Credit function from antiquated systems and processes to new cloud environment and scaled agile development (SAFe). Improved release cycle time from 12 to 2 months.
- Coached cross-functional team to quickly assimilate 25+ development resources & Scrum Masters and establish scrum teams. Launched first features using scaled agile approach in less than 4 months.
- Drove microservices architecture, big data and machine learning initiatives enabling 360 customer view of customer, surging credit sales by $1 Billion. Pushed adoption of Kafka, Spark & Pivotal Cloud Foundry.
- Guided new fraud & identity tool integration lowering fraud $60MM and growing card approvals 10%. Included tools: Payfone/Prove, Trust Stamp, Lexis-Nexis, IDAnalytics, Socure, Experian, and Transunion.
- Directed team of 30+ developers and 50+ cross-functional members to transform 2 core legacy mainframe systems into one cloud environment, eliminating $15MM in annual cost and $30MM in fraud loss benefits.
- Partnered with cross-business teams to streamline customer authentication processes, enhance customer experience, lessen fraud and surge online sales by $200MM while reducing costs $7MM.
Confidential, Stamford, CT
Vice President/Technology Leader
Responsibilities:
- Converted 3 strategic card portfolios ($18 Billion assets, 20 million accounts) from Discover to MasterCard and simultaneously launched EMV Chip Cards. Executed conversion flawlessly with no critical defects.
- Collaborated with cross-functional team of 25+ to launch new 5-3-1 Rewards program. Integral to driving program design, shrinking marketing expense by $50MM and expanding new accounts by 15%.
- Spearheaded launch of new Walmart 3-2-1 credit rewards program in 120 days. Leveraged out-of-the-box thinking and partnerships to focus on critical goals for launch and fast-follow remaining features.
- Headed multiple initiatives to boost Walmart & Sam’s Club credit programs producing $170MM in net income. Advocated client initiatives with internal agile & technology teams to create alignment.
- Migrated all Private Label credit cards for Walmart and Sam’s Club to EMV chips. Led cross-functional team to ensure unique chip requirements were resolved up front.
- Partnered with Walmart and services agile team to design and launch new capability generating immediate temporary shopping pass on mobile device reducing purchasing delay time from 7-10 days to immediate.
- Negotiated with Walmart and GE Network team to re-architect network, improving uptime and reliability from 99.5% to 99.999% availability. Cooperated on common approach after tense design discussions.
- Enlisted to lead supplier migrations during Confidential IPO. Migrated 45+ supplier network connections and 50+ applications, with a small team of 3 and strong cross-functional collaboration.
Confidential, Stamford, CT
IT Leader Personal Loans
Responsibilities:
- Large finance company formerly part of GE Capital focused on consumer financing.
- Managed team of 5 project managers producing new products and services across Personal Loans business increasing asset size from $100MM to over $2B.
Confidential, Shelton, CT
IT Program Manager
Responsibilities:
- Large finance company formerly part of GE Capital focused on consumer financing.
- Drove development and design of new in-house personal loan platform, sunsetting pilot vendor platform, decreasing compliance defects by over 90% and enhancing customer experience.
