SUMMARY:

• Highly accomplished IT Executive with 20 years of Solid Infrastructure Technology Leadership and distributed engineering management experience leading Large International Engineering Teams.
• Proven hands on technology manager,enthusiast,and leader throughout career. Ability to lead complex environments and support day to day operations for all levels of personnel. Ability to train, champion, and mentor all levels of technology teams on diverse disciplines.
• Demonstrated success providing Strategic Vision in the development and implementation of technology roadmaps directly supporting Business Goals and Objectives for Competitive Advantage.

HARDWARE SOFTWARE EXPERIENCE:

Hardware:

Routers: Cisco 871, 1700, 2500, 2600, 2800, 3600, 4000, 7000, 7200, 7304, 7500,7600

Switches: Cisco 1548, 1900, 2900, 3500, 3550, 3750, 3560, 4000, 5000, 6000, 6500

Servers: IBM Blade Center, Dell Blade Servers, HP Servers

Storage: EMC Clarion, VMAX, HP 3 PAR, IBM, NetApp, Hitachi

Network appliances: Cisco Configuration Engine 3.0, Cisco Local Director, Cisco Distributed Director, Cisco Pix Firewalls 535,525,515,501, 506, Cisco Switch Probes, Cisco Content Engine 510, 7305, Cisco AIRONET 350, Cisco AS5300 NAS, Cisco IP Phones 7960, 7940, Cisco IP/TV 3411 & 3423, Cisco IP/VC 3510 &3525, Cisco Intrusion Detection Sensor (Net - Ranger) Array SSL VPN

Network Protocols: TCP/IP, HDLC, PPP, ISDN, FRAME RELAY, PIM, NetBIOS

Routing Protocols: RIP, OSPF, EIGRP, IGRP, BGP IV Cisco RIP, OSPF, EIGRP, IGRP, BGP

Software: Software/Applications VMware, Double Take, Imageright, Service Desk Ticketing, Shell Scripting, Perl Scripting, Microsoft Advanced Command Line Utilities, Itera AS400 Replication, MS Office, Visio, OPNET, Sniffer, ethereal (Wireshark),Evault Backup, VERITAS Backup, Microsoft Windows, Cisco ISE, ForeScout Microsoft 2003/2008,2012, Net Scout, Microsoft Exchange 2003, 2012, 2014 Domino Lotus Notes, GroupWise, SQL 2000/2005, Oracle 8i/9i/10g/11g Microsoft IIS, VNC, WUS, Tivoli, MOM, What’s Up Gold, MS Access, Crystal Reporting, Norton Anti-Virus, Google Postini Spam, Check Point Firewall, Python, Citrix Presentation Manager 4.0, PeopleSoft Development\Middleware, Apache, Tomcat, Java, SAP, Right Fax, Spot Light, Microsoft SharePoint, EMC Powerpath, Syslog, and JavaScript.

Operating Systems: Windows 2000/XP, Windows NT 4.0, Windows 2008/2003 server, Win98, Win95, Linux Rel4, Unix Sun Solaris 10, IBM AS400

WORK HISTORY:

Confidential, Berkley Heights, New Jersey

Senior IT Systems & Security Engineering Consultant

Responsibilities:

• Senior consultant responsible for distributed systems and Infrastructure pre - sales and technical implementations.
• Responsible for external technical design assessments and consulting engagements.
• Support for large scale planning and capacity requirements for Network, Compute, Storage on multi-vendor platforms.
• Provide consultative support for Security & Infrastructure Management utilizing multiple IT Frameworks such as ITIL, Cobit 4, Nist 800-53.
• Provide hands on engineering support for Cisco UCS, Vblock, Cisco Networking, EMC Storage, VSphere 6, and multiple diverse technology platforms.

Confidential, Jersey City, NJ

Senior Program Manager

Responsibilities:

• Delivered International Integration program to standardize Identity Management and Account Management Life Cycle across 24 countries and 9000 employees using on premise and cloud based technologies.
• Key partner to the business to ensure timely technology goals are met for all mergers and acquisitions.
• Participated as key contributor for strategic business goals to meet competitive technology solutions.
• Developed comprehensive roadmap to support strategic security initiatives set by the business.
• Supporting long term Single Sign On implementation to establish multiple Third Party Applications including AWS, Okta, ISIM, Symantec DLP, Office 365, PeopleSoft, and Salesforce.
• Provide leadership and vision for technical design and back office integration to provide access to internal and external affiliates.
• Developed revised technology integration run-book and supporting business workflows.
• Supporting migration of internal Development and Pre-Production environments to Amazon Web Services by developing strategic technology road map for business and tactical execution.
• Supported Data Center migration on multiple platforms including Mainframe, Distributed Networking, Storage, Middleware Platform, and Supporting Software Products like Tomcat, Java, Apache ISIM.
• Responsible for all aspects of technology support including comprehensive business and technology risk assessments, for all mergers and acquisitions.
• Responsible for Senior Project Management Support for Infrastructure Portfolio
• Provide consultative support to key business stakeholders in driving the direction of key IT Business Solutions & Decisions.
• Establish critical communication channels throughout all areas of the business to ensure that strategic objectives are realized.
• Support the implementation of improved IT Controls and Frameworks such as ITIL, COBIT, SOC 2, and NIST 800-53.
• Provide detailed risk analysis for IT Technology Systems to support proper remediation plans for all Corporate and Member Businesses.

Confidential, New York, NY

Director of Infrastructure & Distributed Engineering

Responsibilities:

• Led Team of 50+ Engineers and 100+ Vendors with a budget of $84 Million in the design, implementation, and maintenance of cost-effective strategic and tactical distributed solutions.
• Directly managed migration of internal voice services to Presidio managed services including Cisco Voice Upgrade including SIP implementation.
• Led Internal and External resources by conducting hands on Network Architecture and Design sessions for LAN / WAN / Internet Upgrade and Implementation.
• Partnered with business to ensure security design & best practice standards were met. Implemented an ITIL based PMO Centric Service Now Change Management solution.
• Responsible for all aspects of infrastructure management which includes 2 Tier 4 Data Centers, 22 Regional Businesses, 15 Remote Sites and partner Hospitals supporting over 10 Thousand Employees delivering over 38,000 home visits daily.
• Worked directly with Security & Compliance to conduct comprehensive risk assessments to ensure proper control frameworks were in place using NIST, and ISO/IEC Risk frameworks.
• Directly support IT vulnerability remediation for VNS internal and external partners.
• Directed strategic migration to SaaS services to support business roadmap using providers such as Microsoft Azure, OKTA, and other Cloud based vendors.
• Architected a Technology Road Map and a Strategic Plan for Executive Management.
• Assisted in key areas to ensure business is meeting all strategic and tactical goals to support the growth of the Confidential customer base.
• Fulfilled responsibility for driving converged Infrastructure and Designing detailed fault tolerant Network Topology to ensure 24/7 availability for Health and Clinical Staff as well as for Confidential business staff.
• Provided hands on Networking consultation and troubleshooting to support VOIP, and Remote Access improvements by implementing OPNET ARX, and other Network analysis tools.
• Provided design and implementation of all IT Security tools including Data Loss Protection, Intrusion Detection / Prevention, and supporting analytical systems.
• Directed acquisition and implementation of Forescout, Cisco ISE, and Tripwire for 2014 Corporate Security Roadmap

Confidential, New York City

Director of Infrastructure & Distributed Engineering Services

Responsibilities:

• Provided overall direction for design, implementation and enhancement of the LAN, desktop, server, voice and data environments for all business applications.
• Responsible for directing and implementing IT Security Tools Framework including Symantec DLP, IAM, Entitlement, and RBAC tools.
• Established departmental priorities and built annual departmental business plan based on analysis of business requirements and knowledge of existing and emerging products.
• Developed strategic technology roadmap to ensure business objectives are met and exceeded in close collaboration with the Application Development Team and Executive Steering Committee.
• Reviewed and set new hardware standards to ensure all strategic and tactical business goals are achieved.
• Oversaw enterprise Security, Governance, and Risk initiatives that support all strategic and internal security compliance goals.
• Directed development and implementation of IT Self-Assessment and internal controls to support SOC 2 and mandated business goals.
• Built internal documentation catalog to support full scope of SOP to support Infrastructure and Application operations.
• Maintained five-hundred-member call center and all telephony infrastructure which supports over 10 million members.
• Managed client RFP process and all pre contractual reviews.
• Ensured collaborative communication goals met by leading cross-functional steering committees during client implementation.
• Managed two Tier 3 Data Centers that service domestic and International product support.
• Ensured strategic architecture aligned with corporate parent to meet full product portfolio
• Successfully built full Governance, Risk, Compliance, and Security team to pass SSAE16 SOC 2 with a fully unqualified and no deviances review.
• Built International Call Center with Citrix and Virtualization Technology.
• Redesigned Disaster Recover and Development Data Center to improve Service Level targets and KPI goals for business.
• Designed and implemented Remedy Incident, Change, and Asset Management to ensure compliance and security goals were achieved.
• Implemented full ITIL methodology to Infrastructure and Cross Functional Business Teams.
• Responsible for driving all technology change and remediation of all areas of the Infrastructure area including Help Desk, Network Operations, Server Engineering and 24/7 Operational Support.

Confidential, New York City

Manager of Infrastructure Services

Responsibilities:

• Led a Team of 20+ Engineers and 15+ Vendors in the design, implementation, and maintenance of cost-effective strategic and tactical distributed solutions.
• These solutions enabled Senior Executive imperatives and initiatives, and directly supported Business Goals and Objectives.
• Ensured continuous improvement of Team Performance via timely performance reviews, individual development plans, and professional training in leadership skills and emerging technologies.
• Awarded Presidential Commendation for stabilizing and restructuring all Infrastructure systems and ensuring 99.99 percent Service Levels to Business Operations.
• Maintained all aspects of enterprise wide networking services associated with design, deployment, installation & administration of agency’s corporate network, and server, telephony and messaging environment.
• Designed and installed 3 call centers and implemented VOIP on Avaya and Mitel platforms.
• Planned, designed, and relocated corporate data center and all communication aspects including corporate web site.
• Planned and migrated corporate Wan to MPLS services with VPN failover.

Confidential, New York City

Director of Infrastructure Services

Responsibilities:

• Ensured continuous improvement of Team Performance via timely performance reviews, individual development plans, and professional training in leadership skills and emerging technologies.
• Provided security technical oversight and hands on design support to all member businesses and affiliates.
• Established Security Framework to meet annual audit and compliance objectives.
• Ensured attainment of first Sarbanes Oxley Audit after 2 unsuccessful attempts by external auditors prior to my hiring.
• Responsible for all aspects of enterprise wide networking services associated with design, deployment, installation & administration of agency’s corporate network in a predominantly Solaris, AS400, and Windows and Cisco environment.
• Lead technology architecture for Novell to Microsoft migration responsible for planning and hands on implementation support.
• Responsible for support Microsoft Exchange 2003 clustered environment on EMC clarion SAN with Legato archiving.
• Responsible for supporting all SMTP email transport inbound and outbound using Google Postini services for outbound relay, inbound delivery and spam services.
• Responsible for planning, and design of GroupWise to Microsoft Exchange 2003 conversion and hands on configuration of both GroupWise and Exchange systems.
• Responsible for delivering all technology operations including network, server administration, help desk, mid system IBM operations and security with a staff of 12.
• Responsible for multiple data centers which included replication data services for disaster recovery.
• Responsible for design, setup and configuration of EMC Clarion and Centera storage products with replication.
• Responsible for design and setup of Double Take replication software for critical windows business systems.
• Responsible for design and setup of Itera replication for mid-level IBM systems and in-house AS400 systems.
• Setup and installed all Cisco switching systems which included dual 6513 series systems. Setup and installed all wan devices for point to point, frame relay, and MPLS transport technologies. Setup and installed PIX and ASA firewall and perimeter security products.

Confidential, New York City

Senior Manager of Global Networking and Telecommunications

Responsibilities:

• Ensured continuous improvement of Team Performance via timely performance reviews, individual development plans, and professional training in leadership skills and emerging technologies.
• Responsible for Novell directory services support and messaging environment.
• Responsible for all WAN communications and support for corporate network and Confidential retail stores network comprised of international and domestic locations.
• Responsible for design and implementation of global MPLS network for US, Europe and China.
• Responsible for managing all vendor relationships and budgetary implications for monthly and annual review.
• Responsible for end user support for all moves, adds, changes for desktop and telephone systems.

Confidential, New York City

Senior Systems & Network Manager

Responsibilities:

• Designed and implemented Lotus Notes Messaging Infrastructure moved 500 users from cc: Mail
• Designed and implemented web portal for Confidential site and members
• Designed and implemented SharePoint portal for knowledge collaboration
• Supported and maintained company web site and perimeter firewall security
• Supported annual security audit and incident management development
• Installed and supported PeopleSoft Implementation and User Support
• Provided support for AS400 environment
• Supported 24X7 world class data center and all supporting systems (Electrical - Air Conditioning - Cabling - Physical Security)