TECHNICAL SKILLS:

Operating Systems, Software and Protocols: Netware 6x, Microsoft Vista, Microsoft Server 2003, Windows Advanced Server 2000, Remedy (Unix/Windows), Heat, Magic, Microsoft Windows NT 3.5 Advanced Server - NT4.0 and NT Workstation, Novell Netware SFT 2.15, Netware 3.11, 3.12, 4.x & 5x, Netware Connect v1.0, OS/2 Warp v3.0 - 4.0 Server and Workstation, NetBeui, x.25, x.400, x.500, SCO Unix, DCA 10Net, MS-DOS up to Version 6.22, Microsoft Office 95/97/2000/2003, Microsoft Windows 3.x to Windows 95/98/2000/XP, Deltek Accounting Software, Lotus Notes, Peachtree Accounting Software, GroupWise 5.5, Ethernet, VLAN, ISDN, Frame Relay, DSL, PPP, Dialup, RIP, EIGRP, OSPF, IS-IS, BGP, NAT, TCPIP, IPX/SPX, HTTP, FTP, TFTP, DNS, DHCP, WINS, NTPHP

Hardware: HP Blade Servers, Dell PowerEdge (1550,1650,2550,2650), Sun Microsystems (Sparc 10/20 and Ultra 5/10/60), Cisco Systems (2500,2600,3600,2900xl,3550), Compaq Proliant Servers, Raid 1-5, DLT Backup Devices, Bay Network Routers, MegaDrive MR-5 RAID Unit, Hewlett Packard 3000, 3Com LAN Adapters, Novell Ne, IBM Token Ring 16/4 LAN Adapters, SMC 10Base-T Concentrators, IBM Token ring MAUs, LANalyzer, CD-ROMS, DOT Matrix and Laser printers, Hayes, USRobotics, Telebit Modems, FDDI LAN Adapters, 3-Com LAN Routers, TecMAR 8mm, Mountain 4mm and DAT Tape Drives

PROFESSIONAL EXPERIENCE:

Confidential

Microsoft Infrastructure Consultant/Systems Engineer

Responsibilities:

• Perform Installation and System Monitoring for all Windows 2003/2008 Servers
• Provide detailed results for SQL 2000 errors, bottleneck issues, and provide the upgrade path for the future
• Review requirements for new infrastructure and test within test bed environment
• Implementation of the proposed and improved infrastructure
• Consultation with The Development Team, Microsoft, and Dell Engineers for robustness and scalability of the system
• Draw schematics for current and future infrastructure
• Provide Configuration management utilizing SCCM 2003/2007

Confidential

Desktop Support Analysts/Systems Engineer

Responsibilities:

• Perform System Administration for the local LAN (Windows 2003/ XP)
• Install, configure, trouble - shoot, diagnose and resolve issues with Microsoft Exchange, Lotus Notes, Microsoft Windows 2003 Server and Active Directory.
• Manipulation of NEXTGEN applications thru Lotus Notes for Daily Activities
• Utilization of PatchLink to deploy upgrades and OS patches
• Monitor EPo Server (McAfee), for network virus protection and application support; intrusion and alerts and report security/intrusion concerns to ISSM (Information Security Services Manager)
• Installed and maintain SafeBoot for security of laptops
• Use of Dameware and other VMWare applications to configure, deploy, and maintain hardware-independent desktop virtual machines from a central location and provide remote administration of all equipment
• Provided support of Oracle 10.2 Client for specialized software
• Wrote technical support documentation for software and usage
• Provide Call Center Support using Track-It for ticket input/resolution for SLA
• Network acquisition, installation, and maintenance support.
• Provide network diagnostics and problem resolution; security services including security system evaluation and implementation.
• System-wide policy and procedures for hardware and software installation and maintenance.
• Provide planning and design functions for systems or applications providing local and remote network administration.

Confidential

Senior Systems Engineer/Desktop Support Analyst

Responsibilities:

• Configured and Installed Netware 5.x and Windows Enterprise Server
• Citrix Client installation and troubleshoot
• Migration of Novell to Windows NT4.0-2003 Server with Active Directory (AD)
• Utilization of Active Directory for LAN Administration
• Ticket resolution input into Heat
• Solution design and implementation and consolidation of Windows NT application servers
• Implement efficient technical environments (i.e., development, test/validation, production)
• Wrote statements of work for new integration projects
• Provided input for bids and proposals
• Managed and Configured departmental Windows Servers and XP Workstations
• Provide LAN support and Administration for Netware Servers
• Deployed software upgrades and wrote procedures for file server and workstation maintenance
• Provided technical specification and direction for future network growth and expansion
• Installed SNA Gateways, Netware Gateway Services, File and Print Services for Workstations
• Maintained documentation for server and workstations
• Configured NT Servers, Workstations, and Win95 Clients for remote access to MCI Data Warehouses
• Provided installation instructions and technical support to installers
• Interfaced with Other Project Managers and Department Personnel to provide in-site and direction
• Implemented and maintained backup schedules and restoration of data
• Established domains within the network infrastructure
• Assisted the purchase of laptops, server, workstation, router and backup equipment
• Provided and documentation of network/software technology for time and production of reports
• Performed performance monitoring and advanced file management

Confidential

Systems Engineer/Site Manager

Responsibilities:

• Responsible for the Server Migration of OS/2 Servers and Workstations to OS/2 Warp Environment
• Implement, and maintained a complete set of procedures for file server and workstation maintenance
• Coordinate integration of data security in OS/2 Client Server and workstation environments
• Maintain inventory for server and workstation upgrade for branch installations
• Configure Crosscomm XL5 Token Ring Routers
• Provide installation instructions and technical support to installers
• Interface with Project Manager and DP Director to provide feedback of installed branches
• Organize delivery and pickup of bank branch computer systems for installation purposes

Confidential

Network Systems Engineer/Site Manager

Responsibilities:

• Installation and Configuration of Windows NT4.0 Servers and Windows NT 4.0 Workstations
• Basic Lotus Notes administration
• Planned, evaluated, installed, maintenance and performance tuning of client server technologies and related software
• Developed installation documentation of standard applications for use with Windows 95
• Provided PC installation and problem resolution for a rapidly expanding TCPIP user community
• Evaluated communication hardware and software (Bay Networks and Cisco routers)
• Prepared design review meetings for Chief Information Officer
• Coordinate systems integration and systems architecture security in Mainframe, Unix, Client Server and Web Based environments
• Researched and deployed an LAN/WAN based print application for use throughout Lucent Technologies
• Monitored and replaced sophisticated networks equipment, including routers, hubs and switching equipment
• Organize and control activities to acquire data from different in-house systems
• Provided strong technical leadership in all phases of product implementation

Confidential

Lead Engineer

Responsibilities:

• Developed and implemented a Disaster Recovery Plan
• Upgraded, Installed, and Re-configured a NetWare 3.1 x Servers to Netware 4.1 with Attachmate TCPIP protocol stack (PCTCP)
• Installed Communication Servers for Remote Access
• Coordinated the installation of all system changes to support an integrated system environment
• Interfaced and designed system with the Cable Operator to ensure full motion video and digital communications would operate without a single point of failure on a Fiber based backbone

Confidential

Senior Network Engineer

Responsibilities:

• Integrated and Implemented Windows NT Advanced Server and Lan Manager 2.0 using Woolongong pathway TCPIP Protocol Stack
• Participated in site visits to Senate and House of Representative state offices
• Research and compil information and evaluations to determine best overall integrated system design
• Participate in design review meeting
• Assist in the development of Test Plan
• Overall analysis of existing Constituent tracking software to ensure proper configuration
• Maintain, install, and develop LAN systems
• Coordinate the installation of all system changes to support an integrated system environment
• Interface with Senate and Congressmen staffing members prior to integrating solutions

Confidential

Senior Systems Engineer

Responsibilities:

• Configured servers to run TCPIP and bound IP to network interface cards
• Hardware component specifications, planning and configuration
• Participate in site visits and the analysis of customer requirements
• Develop overall integrated LAN system design
• Design cable plan specifications
• Research and compile vendor information and evaluations in determining the best overall integrated systems design
• Participate in design review meetings
• Assist in the development of acceptance Test Plan
• Participate in the installation of SCO UNIX
• Overall analysis of existing software applications
• Maintain, install and develop LAN systems
• Coordinate the installation of all software required to support an integrated system environment and to maintain system inventory records
• Interface with end-users prior to developing system menus
• Perform software evaluations to determine the best fit for the LAN System
• Compile and produce cable plan drawings
• Assist the staff with curriculum planning, composition, and delivery methods
• Participate in pre-install site visits to assist in analysis phase an lesson plan development
• Interface with end-users to review and modify the skill level assumptions
• Overall analysis and enhancement of installed network operation software
• Participate in the design of course content for the Managers course
• Participate in the design of course content for the System Administrators course
• Write and review User documentation

Confidential

Senior LAN Analyst/System Manager

Responsibilities:

• Coordinated the installation of software packages for network access
• Developed batch files to facilitate user access to office automation and database software
• Developed and recorded documents on daily performance of the LAN
• Set-up, configured, and installed system hardware: Access servers, modems, NIC’s, memory boards, CD- ROM drives, microprocessors, hard drives, and other system components
• Monitor revision changes to current contract and future changes
• Troubleshoot HotDocs for indexing issues and configuration changes
• Responded to hardware component failures
• Established and maintained an inventory application that track utilization of system hardware and software
• Developed an Implemented user on network operations and software packages
• Provided technical advice to Project Managers concerning the procurement of hardware and software from multiple vendors
• Performed daily and full system backups of all file servers on the LAN
• Monitored open files, system capacity, and other network parameters on a daily basis
• Configured and supported hardware and software used by the Interactive Courseware Team
• Installed and implemented Notework Email system on Statistica’s on-line access server for all users at corporate and off-site installations

Confidential

Senior LAN Analyst/LAN Administrator

Responsibilities:

• Planned, implemented, and migrated 900 nodes of a 5000+node IBM PC Network to Novell Netware 2.15 and later to 3.1
• Wrote, implemented, and maintained a complete set of procedures or file server maintenance
• Coordinated for staff members on the LAN
• Implemented software changes for workstations and file servers according to plan and schedule developed to enhance system availability
• Identified, analyzed and corrected LAN production problems
• Provided analytical support to managers developing NAS’ strategic approach to the selection of information technology for in corporation on the LAN
• Evaluated, prototyped, and tested hardware and software updated MRM database to track LAN hardware and software inventory
• Installed and configured CD-ROM drives for authorized users to access those resources across the LAN

Confidential

LAN Administrator/Technical Analyst

Responsibilities:

• Provide LAN maintenance and technical support for office automation users and technical staff
• Maintained and monitored the performance of in-house LAN
• Installed software and hardware upgrades
• Configured LAN for remote access by system users
• Trained clients on software packages
• Assisted in the development of office administration programs
• Represented field support staff in conjunction with Mead Data Central to provide technical support to subscribers of LEXIS/NEXIS
• Provided system support to company president and support staff