SUMMARY:

• Over 6 years of experience in IT industry with JIRA Administration, Confluence /other Atlassian products and Build/Release Management.
• Created Projects, Workflows, Issue Type Schemes, Screen Schemes, Notification Scheme, Permission Scheme, Custom Fields within JIRA.
• Worked on JIRA installation and upgrade and Performed JIRA configuration.
• Responsible for bug tracking, issue tracking and project management tool.
• Troubleshooting and fixing the Atlassian JIRA/Confluence applications and applications servers.
• Installed and Managed JIRA Add - ons.
• Excellent understanding of SDLC Methodologies like Agile, Waterfall, V-Shaped Model and other processes.
• Implementing JIRA, JIRA Agile Boards and configured swim lanes and Confluence best practices.
• Integrated confluence with cloud for Single Sign On (SSO).
• Report generation in Atlassian Suite products like JIRAand Confluence.
• Worked on cross-platforms (Windows-Unix) with GIT, Jenkins, CVS and Subversion.
• JIRAAPI Tools to auto-move Service Desk tickets of one issue type to a JIRAproject of another issue type and to extract the list ofJIRAusers with the respectiveJIRAGroups and Project Roles
• Responsible for creating complex JIRA workflows, conditions and setting up and maintaining JIRA, using Advanced scripts (Groovy & JavaScript) to extend workflow capabilities both front-end and back-end, for large enterprise JIRA environments.
• Strong knowledge on system administration, configuration and customization of Atlassian tools.
• Experienced administrator for the Atlassian toolset, including JIRA, Confluence, Bamboo, Fisheye, HipChat and Bitbucket.
• Helping Scrum master across the company to customize JIRA for their requirements.
• Integration of Tempo Time Tracking Tools in JIRA.
• Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build-related issues for different products and versions
• Implemented Continuous Integration and Continuous deployment using various CI Tools like Jenkins, Hudson, and Bamboo.
• Created SCM Process, policies and procedures to follow Development and SQA team to Release.
• In-depth understanding of the principles and best practices of Software Configuration Management (SCM) concepts (branching, merging, integration, versioning, etc.)
• Expertise in troubleshooting the problems generated while building, deploying and in production support
• Experience working with Jenkins for Continuous Integration (CI) and automation of all builds and deployments.
• Created and maintained continuous buildand continuous integration environments in SCRUM and Agile projects.
• Build, configured and support Application team environments.
• Experience in using Build Automation tools like Maven, Ant and Nant.
• Expertise in using buildtools like Ant, Maven, Gradle and MS Buildfor the building of deployable artifacts such as war and ear from source code.
• Administered and Implemented CI tools Hudson, Jenkins, Bamboo for automated builds.
• Programming experience in Java, Servlets, JSP, Java Script, JDBC, XML, Spring MVC, Ajax, Hibernate, JDBC, HTML, DHTML, CSS and Web Services.
• Extensive knowledge in Front End technologies like J Query, JavaScript, HTML and CSS.
• Expert in HTML5/CSS3 development and have experience in Angular.js.
• Strong analytical and problem solving skills, highly motivated, good team player with very Good communication & interpersonal skills.

TECHNICAL SKILLS AND ENVIRONMENT:

Operating Systems: MS Windows, UNIX, LINUX, MS DOS.

Languages: C, C++, JAVA, SQL.

Database: Oracle 10g, 11g, 12c, PL/SQL, My SQL, SQLServer.

Scripting Languages: HTML, CSS, JavaScript, JQuery, Bootstrap, Angular.js, XML, Shell.

Middleware: Apache Tomcat, Weblogic.

Build Tools: MS Build, ANT, Maven, Jenkins, Bamboo, Hudson.

Bug Tracking Tools: JIRA, Fisheye, Crucible, Bugzilla, Rally, HP Quality Center.

SCM Tools: SVN, GIT, Clear Case.

WORK EXPERIENCE:

Confidential, Milpitas, CA

JIRA Administrator

Responsibilities:

• Creation of Dashboards, Scrum and Kanban boards by designing custom filters for end users.
• Provided ongoing support and configuration for JIRAprojects, workflows, screens, fields, permissions, and other administrative tasks
• Experience in complete Software Development Life-Cycle (SDLC) process with expertise in Planning, Reviewing Specification, Documentation, Scheduling, Design, Development, Testing, Implementation and Maintenance of Applications
• Contracted to serve as theJIRASystems Administrator for the international JIRA /Confluence infrastructure, including all associated programs, plugins and systems
• Created Custom workflows, custom screens and custom fields onJIRA
• Created events, email notification schemes and assigned project roles onJIRA
• Worked onJIRACloud as part of evaluation.
• Help users to have GIT web access.
• Created custom dashboards, advance filters and formula based fields.
• Created new permission scheme so end users only see the projects they need to see.
• Installed and upgradedJIRAin production to keep up to date.
• Configure theJIRAworkflow for the project for improvement processes for screens, workflow procedures and reports of applications as per business requirement
• Provided End- User training onJIRASuite and documentation.
• Created a step by step guide to create a project in JIRA.
• Mentored several users in the use/functionality of JIRA/GREENHOPPER.
• Worked on JIRAfor tracking and updating the JIRAtickets and per assigned.
• Created SSL or https to all the new migrated application for security purpose.
• Implemented newJIRA workflows for the QA teams and worked on SplittingJIRAservers configuration
• Worked withJIRAService Desk 3.0.x to set up service desk, create service desk request types, and make queues for service desk teams.
• Worked with various teams on Setting newJIRA& Confluence instances for new teams
• SetupJIRA"Timesheet Report" plugin, to help users for time-tracking on their dashboards using a JQL or by configuring manually.

Environment: JIRA 6.x & 7.x, Bamboo, JIRA Service Desk, Confluence 3.0.x, Tomcat, Ant, Shell, Bash, GIT, SVN, Jenkins, UNIX, Linux, MySQL, (Subversion) SVN.

Confidential, Concord, CA

JIRA Admin/Build Engineer

Responsibilities:

• CreatedJIRAprojects, templates, workflows, screens, fields and other administrative activities
• Managed team ofJIRAand Confluence administratorsimplementing Atlassian tools for users.
• Plan, implement, document, and administer configuration management across multiple projects.
• Installed new JIRAinstances when requested by a division and upgradedJIRAin production considering the number of projects and issues to improve the performance.
• Installed and managed plugins forJIRAin production environment such as JEMH, Script Runner, Outlook integration forJIRA, JQL Tricks, CCC Last Comment, REST API Browser,JIRASuite Utilities and other.
• Handled User/Group Administration, configured LDAP directory withJIRA.
• Version Control Software Setup, Administration, Configuration (GIT, Subversion, CVS)
• Evaluated and repaired existing Atlassian Suite installation in preparation of upgrade.
• Worked onJIRA& Agile (formerly known as Green hopper) Best Practices.Helped users to set up Agile Boards (Scrum and Kanban)
• Implemented a branching strategy that greatly reduced the QA workload and helped to use their time more efficiently.
• Integrated Confluence Fisheye, CVS withJIRA. Importing issues from CVS intoJIRA. PublishedJIRA gadgets and dashboards on confluence page.
• JIRAinstallation, setup, configuration, customization and upgrade. Recommending best practices for JIRAand Green Hopper.
• Customizing dashboards and reports and searches using JQL (JIRAQuery Language)
• Prepared projects, dashboards, filters, reports and questions for all JIRArelated services.
• Own full lifecycle of buildsystem - from analysis, development, implementation and support of builds, unit testing and deployments.
• Configured Jenkins for doing the buildin all the non-production and production environments. Worked extensively on CVS, Subversion as Version Control.
• Experience integrating JUnit, Findbugs, Check style code analysis and testing during the build.
• Managed tools like Subversion, Jenkins, JIRA and Performed maintenance and troubleshooting of build/ deployment systems.
• Maintain production servers for code deployment and continuous integration
• Provided configuration management expertise to all software development projects.
• Created repositories according the structure required with branches, tags and trunks.

Environment: Subversion (SVN), CVS, GIT, Stash, ANT, Tomcat, JIRA, Bamboo, Test Manager, MS Build.

Confidential, San Francisco, CA

Build Engineer

Responsibilities:

• Created Buildsand deployedbuildsto different environments based on requests.
• Daily and continuous integrationbuildtools implementation and development release automation.
• Implementedbuildautomation using tools like Jenkins.
• Involved in creating newBuildDefinitions, creating and updatingBuildProcess Templates for new releases and new requirements.
• Developedbuildand deployment scripts using ANT/Maven asbuildtools and Jenkins as automation tool to move from one environment to other environments.
• Responsible for the development and maintenance of processes and associated scripts/tools for automatedbuild, testing and deployment of the products to various developments.
• Involved in all projects that move to production and work closely with the Data Center, Development, Quality Assurance and Management teams to ensure cross communication and confirmed approval of all production changes
• Implement, maintain and support reliable, timely and reproduciblebuilds for project teams.
• Coordinate with Release Management regarding appropriate system releases among other development platforms.
• Work with development/testing, deployment, systems/infrastructure and project teams to ensure continuous operation of buildand test systems.
• Work with product development to resolvebuild -related issues in all projects provided support for Application issues.
• Manage source code, software builds, software versioning, & defect tracking on software maintenance tasks/projects
• Design and implement best practices and workflows to improve engineering productivity and environment stability
• Manual Installation and configuration of Tomcat and Apache servers.
• Administered and Engineered Jenkins for managing weekly Build, Test and Deploy chain, SVN/GIT with Migrated Projects from SVN to GIT. Integrated Maven with SVN to manage and deploy project related tags.
• Ensure the integrity of development and test environments.
• Quickly triage, troubleshoot, and resolve build issues as they arise.

Environment: Jenkins, Windows, Subversion, Java/J2EE, Apache Tomcat, Oracle, Shell, Ant, Hudson.

Confidential

UI Developer

Responsibilities:

• Experienced using web technologies such as HTML, HTML5, CSS, CSS3, DOM, JAVASCRIPT, JSON, AJAX, JQUERY, BOOTSTRAP, ANGULAR JS, NODE JS.
• Experience in developing Web page quickly and effectively
• Designing and developing dynamic web pages using XHTML, CSS and JavaScript.
• Design website and maintain the website content up to date.
• Involved in extensive HTML5 coding.
• Developed page layouts, navigation, animation buttons and icons.
• Designed table-less layouts using CSS and appropriate HTML tags as per W3C standards
• Developed all the UIpages using HTML, DHTML, XSL/XSLT, XHTML, CSS, and JavaScript.
• Implemented responsive web design and maintaining larger style sheets using CSS Media Queries.
• Implemented user interface guidelines and standards throughout the development and maintenance of the website using DHTML (HTML, CSS and JavaScript).
• Developing web pages as per requirement using HTML 5 and CSS3.
• Good knowledge of debugging JavaScript and html code with Firefox Firebug and Google Chrome JavaScript debugger.
• Created and developed the web-page layout and positioned/developed design elements, using Dreamweaver, HTML and Adobe Photoshop.
• Created images, logos and icons that is used across the web pages using Adobe Photoshop.
• Worked on functionalities like External mail, Filters, Pop up Mail, Sorting.
• Used Bootstrap and Angular JS for responsive web application.

Environment: HTML, DHTML, XML, CSS, JavaScript, Angular.js, JQuery, Bootstrap, Apache, Windows, SQL.