EXECUTIVE SUMMARY:

• Cisco Certified Network Professional with more than 2 years of extensive hands - on experience in IP network integration, deployment and troubleshooting.
• Experience of routing protocols like EIGRP, OSPF, RIP, and BGP.
• Worked on Cisco 3800, 3600, 2800, 2600, 1800 series Router and Cisco 2900, 3500, 4500, 6500 series switch.
• Experience with complex routed LAN and WAN networks, routers and switches. Hands-on experience with Ether Channel, Spanning Tree, Trunking, ACLs, Syslog.
• Hands-on configuration and experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers.
• Experience in the setup of HSRP, Access-Lists, and RIP, EIGRP.
• Proficiency in configuration of VLAN setup on various Cisco Routers and Switches. Basic understanding of MPLS
• Experienced in trouble-shooting both connectivity issues and hardware problems on Cisco based networks.
• Experience in Layer 2 and Layer 3 networking configuration and troubleshooting. Excellent leadership with good written and oral communication.
• Experience in CUCM, CUCME, Unity, Unity Connection, SIP, SCCP, H.323, MGCP.
• Great team player and able to work under pressure 24x7 duty rotation.

CORE COMPETENCIES:

Network Tools: Routers (1800, 2500, 2600, 2800, 3600, 3800, 7200). Cisco Switches (2900, 3500, 4000, 4500, 6500 ). Routing Protocol (BGP, OSPF, EIGRP, RIP), Routed Protocol TCP/IP.

Operating Systems: Cisco IOS, Cat-OS

Management tools: SNMP, Syslog, Sniffer, and Wire shark.

LAN Technology: VLAN, VTP, Inter-vlan routing, ISL, dot1q, STP, RSTP, PVST, HSRP, GLBP, Ethernet, Port security.

WAN Technology: Frame Relay, X.25, E1/T1/DS1/DS3, PPP, MPLS

Cisco voice technologies: CUCM, CUCME, Unity, Unity Connection, SIP, SCCP, H.323, MGCP,ITS Profile, ITSs netrix

Network Management: SNMP v2, Solar Winds NPM,Implemented traffic filters using Standard and Extended access-lists, Distribute-Lists, and Route Maps. Implementation of DHCP, DNS, FTP, TFTP.

Documentation: Microsoft Office, Visio

CRITICAL ASSIGNMENTS & KEY RESULTS:

Confidential, San Francisco

VOIP Engineer

Responsibilities:

• Worked on Telephony solutions for 200 users using Cisco CallManager 8.6 and Unity 8.6m Implement SIP trunk for toll by pass, Configured VG 248 & ATA adopter for analog Phone
• Deployed and configured Cisco IP Telephones such as 7960,7941g and 7911 for 200 users, Troubleshoot and Manage new and old user accounts at CallManager,Implementing converged networks for Cisco Routers and Switches
• Administer Call Manager/Unity server maintenance, including patches, troubleshooting, defining thresholds, and responding to alarms
• Experience with Troubleshooting ITS Netrix Phone and ITS Profile(British Telecom Equipment), adding new Traders in ITSprofile, adding new line for a new user,Trunk controller,DHE, Call Server.

Confidential, Connecticut

Onsite Network Engineer

Responsibilities:

• Delivered Level 2 LAN/WAN technical support for Wide area routing and local area network infrastructure.
• Provided daily troubleshooting support for Routing and Switching Services for Confidential ’s Global Infrastructure.
• Worked on assigned tickets in HP Service Center 6.8 to determine the point of failure and resolve problems remotely using available tools and other Operation Center resources.
• Provided Escalation supports to L1 Network Engineer team.
• Directed Field Engineers as required to resolve and to confirm operation of Network devices
• Performed Change management, Problem management and Root Cause Analysis for Customers as required.
• Worked and escalated problems effectively to L3 Engineers or Management in order to meet Customer’s SLA.
• Responsible for Manual testing, reporting defects and working closely with development in narrowing down issues.
• Worked with automation tools and different methods according to requirement. Also worked with IXIA test. Also used different tools like ANUE and JDSU.
• Developed the necessary libraries to run different Network test.
• Responsible to run different kind of Network test. This includes BGP, SNMP, and Firewall. Also worked with testing with traffic generator.
• Involved in provide higher technical support to NOC and other operation teams
• Having Data Center Experience, installing and Configuring Network Devices in a Data Center including patching the cables in the Patch Panel.
• Participate in Confidential ’s Legacy Data Center Network Infrastructure Transition and Disaster Recovery Center transition for various locations.
• Work on different networking concepts and routing protocols like BGP, EIGRP, OSPF and other LAN/WAN technologies.
• Implemented standard configuration template scripts in various network devices for snmp v2, logging, and ntp
• Created standard access lists to allow snmp, ntp and logging servers.
• Devices monitoring, syslogs, interface bandwidth utilization and devices discovery using Solar winds NPM.
• Replaced 6500 from access layer and Installed 3750s Switches.
• Racking and Stacking of Cisco 3750 Switches.
• Co-ordinate with the Data Network and Security team and come up with possible solutions.
• Provide solutions to Tier 1 escalated issues and tickets.
• Work on Physical site Inventory verification, gather information of various Cisco Network devices and Security Devices to develop Run book and Spec Book.
• Replaced old 6500 and WAN routers from DR testing site and configured ASR 1006 routers.
• Upgraded IOS on various Cisco Routers and Switches.
• Identify additional Network operations requirement and improvement opportunity

Confidential, Parsippany, NJ

Cisco Network Engineer

Responsibilities:

• Configured Routing protocols such as OSPF and policy based routing.
• Team member of Configuration of Cisco 7206 router and Configuration of Catalyst switches.
• Configuration 7609, 7606 with OSPF and catalyst 6505, 4500, 3550 switches with various VLAN.
• Create and test Cisco router and switching operations using OSPF routing protocol.
• Configuration and troubleshooting link state protocols like OSPF in multiple areas.
• Configured HSRP and VLAN trucking 802.1Q, VLAN Routing on Catalyst 6500 switches. Optimized performance of the WAN network consisting of Cisco 3550/4500/6500 switches by configuring VLANs.
• Configured VLANs with 802.1q tagging.
• Configured Trunk groups, ether channels, and Spanning tree for creating Access/distribution and core layer switching architecture.
• Configured BPDU Guard, port-fast, uplink fast and other spanning tree features.
• Configuration and troubleshooting of Cisco 2500, 2600, 3000, 6500, 7500, 7200 Series routers.
• Configured IP access filter policies.
• Providing Technical Support and solutions for Network Problems.
• Implementing NAT solution's on Cisco IOS routers. Upgrading IOS, troubleshooting network outages.
• Worked on Cisco Routers, Active /Passive Hubs, Switches.
• Configured routing and switching protocols for Lan, Wan and Vlans.
• Installed and configured Cisco routers 7000, 1841, 2500 and 2600 series of routers
• Configured Standard and Extended access lists to implement filtering. Configured routing protocols (RIP, EIGRP, OSPF & BGP)
• Installed and configured 3550, 3560 & 2950 series Cisco switches
• Configured HSRP,GLBP and VRRP for high availability solutions