SUMMARY

• 8+ Years of Experience in Systems Administration and Infrastructure Management, implementation, installation and administration of Windows NT,2000,2003,2008 servers, Citrix Presentation Server 4.5, VMWARE ESX 3.5 & vSphere 4, Storage and Servers Hardware..
• MCSA certified.
• Installation of Citrix Presentation Server 4.5, Configuring licensing & Farm settings. Currently managing 6 Farms with a user base of 3000 users.
• Installing & Publishing applications on Citrix Presentation server 4.5. Managing Load Balancing, Configuring Printing and enabling web access
• Expertise in Windows 2003/2008/2012 server support and administration, Active Directory administration.
• Level 3 troubleshooting Clustered file & print server support for user base over 6000 users.
• Installation and Administration of Dell Power Edge, Compaq and HP Proliant servers hardware which also includes RAID configuration. Providing Hardware support using HP Systems Insight Manager, IBM Director, Dell Open Manage.
• Administration of level 3 support for Windows and Unix Environment.
• Extensive experience withActive Directory, GPO’s, DHCP, DNS, IP, Sub Nets, VPNs
• Experience in client communication and escalation process
• Support on various issues for Windows XP and Windows 7 Users.
• Good Exposure to Microsoft System Management server and IIS 5.0/6.0 web servers
• Extensive experience in Active Directory,TCP/IP, Ethernet, DDNS, DHCP and WINS
• Expert in handling monitoring tools like Aternity, Mercury BAC, Introscope, Patrol and Netcool etc.
• Extensive knowledge of shell, XML.
• Good knowledge of Oracle and SQL database.
• Strong analytical, technical and troubleshooting skills.

TECHNICAL SKILLS

Hardware: Dell, IBM, Compaq Servers.

Server Technology Tools: HP Systems Insight Manager, Dell Open Manage, IBM Director, HP System Tools, LDAP, Active Directory, Group Policies, Microsoft DNS, DHCP, WINS, Knowledge of Exchange Server, Sharepoint.

Operating Systems: Windows 2000, 2003, 2008, 2012, Sun Solaris 10

Monitoring/Backup Tools: Aternity, Mercury BAC,Veritas and Tivoli,Patrol, Netcool

Remote Access Tools: Terminal Services, Citrix Presentation Server 4.5

Other Skills: Excellent analytical and problem - solving skills; able to quickly evaluate project needs and provide appropriate solutions in a timely manner; can multitask seamlessly and perform under pressure; Adapt easily in a competitive fast-paced environment; can work well independently and in a team; strong communication and interpersonal skills; Extensive project management skills.

PROFESSIONAL EXPERIENCE

Confidential

Tech Lead

Responsibilities:

• Installation and Support of Windows 2003, 2008 servers functioning in Multi Tier application environments.
• Managed shared folders & groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions
• Level 3 troubleshooting Clustered file & print server support for user base over 6000 users.
• Installation and Administration of Dell Power Edge, Compaq and HP Proliant servers hardware which also includes RAID configuration. Providing Hardware support using HP Systems Insight Manager, IBM Director, Dell Open Manage.
• Design, install, configure VMware ESX (3.5), ESXi, and vSphere 4 environments with VirtualCenter management,Consolidated Backup, DRS, HA.
• Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) migration of Windows NT, 2000, 2003 & 2008 servers.Analyze and troubleshoot on an advanced level, performance of SAN backed VMware ESX infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs. Develop, test, and maintain a disaster recovery plan for critical VMs and application data.
• Installation of Citrix Presentation Server 4.5, Configuring licensing & Farm settings. Currently managing 6 Farms with a user base of 3000 users.
• Installing & Publishing applications on Citrix Presentation server 4.5. Managing Load Balancing, Configuring Printing and enabling web access.
• Patch Management using MS System Center Configuration Manager 2007
• Maintenance and support of the Dell NAS box with PV 220s storage array size of 4 TB.
• Maintenance and support of the HP Storage Works 1000 Modular Smart Array SAN with disk space of 2 TB.
• Installation and Administration of IIS and FTP servers.
• Implemented basic VB scripting to automate the tasks on the servers.
• Played an active role in deploying Symantec Backup Exec System Recovery.
• Taking care of all the Escalations and high priority issues
• Sending Daily, Weekly and Monthly status reports to Confidential &T and TECHM. Created technical documents and flowcharts and diagrams through Microsoft Visio which would serve as Knowledge Base.
• Attended the meetings with the customer on weekly basis to discuss about any issues and follow-ups for any pending issues.

Confidential, Saint Louis

Sr System Administrator

Responsibilities:

• Investigates and Resolves Difficult Issues and Participates in Trending Analysis and Maintenance Release Item Selection
• Provides Remediation Assistance for All System Update Activity functioning in Multi Tier application environments.
• Installation and Support of Windows NT/2000/2003 servers functioning in Multi Tier application environments
• Installation of Sun Solaris and Linux servers.
• Managed shared folders & groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions and password management.
• Possess excellent Windows server skills in the areas of Active directory, Domain architecture, TCP/IP, DNS, Wins system backups, availability, scheduling, server capacity and performance.
• Implementation and Maintenance of Group Policies and Active Directory Replication.
• Level-2/3 troubleshooting clustered file & print server support for user base over 2000 users.
• Maintaining Trend Server Protect and Office scan servers.
• Installation and Administration of Dell Power Edge, Compaq and HP Proliant servers.
• Installation, Configuration and troubleshooting of DNS and DHCP.
• Patch Installation.
• Firmware upgrade of IBM/HP/Dell Servers.
• OS troubleshooting.
• Building and Managing new servers.
• Creating users in Active Directory.
• Presenting weekly status reports with client.
• Installation and support of VMWARE ESX 3.5 server which hosts the virtual servers for the test/dev/staging environment.
• Implemented basic VB scripting to automate the some tasks on the servers.
• Participates in Special Projects as Needed.
• Installation, configuration and productionisation of Windows 2003/2008 Servers.

Confidential, Saint Louis

Sr System Administrator

Responsibilities:

• Investigates and Resolves Difficult Issues and Participates in Trending Analysis and Maintenance Release Item Selection
• Maintaining and administering the domain servers, VMware servers, daily monitoring and backup the servers, setting up servers and application as per project needs, providing 24X7 supports
• Installation, configuration and operations on VMware ESX 4.x/5.x server, which includes day-to- day activities such as vCenter management, server deployment, Site Recover Manager(SRM)
• Planning, configuration, maintenance and administration of VMware ESX server, VMware virtual center, V-Motion, Storage Motion, HA and DRS, P2V, V2V and Troubleshooting.
• Creating, Installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems like Windows and Linux.
• Involved in VMware updates manager to install & troubleshoot patches and updates on ESX hosts and virtual machines. Maintaining the storage allocation, vSwitches and monitoring.
• Installation and configuration of Windows servers 2003, 2008, 2008 R2 Virtual Machines in the hosts
• Configuration of Domain Naming Server (DNS) and Dynamic Host Configuration Protocol (DHCP)
• Creating User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies in Active Directory (AD)
• Sharing Folders, Planning and Assigning NTFS Permissions and System Policies
• Worked with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
• Provides Remediation Assistance for All System Update Activity
• Participates in Special Projects as Needed.
• Installation, configuration and productionisation of Windows 2003/2008 Servers.

Confidential

Sr System Administrator

Responsibilities:

• Providing support for important/sensite tasks like Capacity, Utilization etc.
• Managed shared folders & groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions
• Troubleshooting backup issues involved for Netbackup, Backup Exec & TSM
• Troubleshooting EMC, Clarion, Power path day to day problem tickets.
• Back-up/Restore Administration.
• Monitoring and Alert Tuning and Coordination
• Participating back to back meetings with primary partner orgnizations in our ITO.
• Taking care of all the Escalations and high priority issues

Confidential

Process Executive

Responsibilities:

• Analysis and solving the broad band related faults.
• Creating Daily reports of the attendance, fault processed by the team.
• Looking after the team related issues like system and access problem.
• Worked as a Quality SPOC for the team.