IT Consultant Resume New York, NY - Hire IT People

SUMMARY

Results - driven IT Analyst with strong problem solving and communications skills. Proven track record in implementing high standards of technical quality and achieving end-user satisfaction, combined with the ability to follow through with projects from inception to completion.
With experience and skills encompassing all elements of IT - network architecture, server administration, desktop support - I believe I am a strong candidate for the position.

TECHNICAL SKILLS

Platforms: Windows, Linux, Mac OS.

Software: MS Exchange SQL, Symantec Endpoint Protection, Symantec Backup Exec, Symantec Enterprise Vault, ESX VMWare, Office 365

Hardware: Dell Servers, Robotic Libraries, Firewalls, Switches, Routers, Print Servers, Fax Servers, NAS & SAN Storage, Media Servers

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

IT Consultant

Responsibilities:

Increased reliability and security by implementing hosted email solutions for over thirty individual mailboxes, saving an average of $150 per user.
Lowered overall costs of business ownership by improving the reliability and speed of recovery of data by employing offsite backup strategies in offices throughout NY.

Confidential, Rye, New York

Systems Analyst

Responsibilities:

Provided 2nd and 3rd level technical support to three hundred plus workstations in multi-site Enterprise Active Directory environment.
Completed 99% of support trouble tickets with first attempt and in record time.
Streamlined desktop deployments by consistently improving and updating OS image management, thus saving the company thousands of man hours and dollars.