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Senior Network Engineer Resume

Saint Louis, MO

PROFILE:

  • Knowledgeable, hard - working Network Engineer and Entrepreneur with great customer service and attitude provides incomparable hands-on experience in the installation, configuration, and maintenance of LAN / WAN infrastructure and desktop environments on both secure and unsecure systems.
  • Disciplined USAF veteran who strives to effectively resolve network issues.
  • Able to troubleshoot multiple problems/issues that may arise during same time period.
  • Skilled at network monitoring and proactively able to encounter/fix problems before they may arise.
  • Hands-on experience installing networking devices into production networks and maintaining network connectivity.
  • Currently have over 3,000 individuals subscribed to my channel and over 400 instructional movies on how to configure and verify proper functionality of networking protocols such as EIGRP, OSPF, BGP, IPv6, Switching, Multicast, MPLS, MPLS VPN’s, GRE Tunnels, Access Control Lists, RIPv2, Frame Relay and much more.

CORE STRENGTHS:

Routers and Switches

Positive Attitude

Troubleshooting & Problem Resolution

LAN / WAN Installation and Support

Hard Worker

Customer Service

TECHNICAL BACKGROUND:

Platforms: Windows 9.x, 2000, XP, NT; UNIX

Tools: Microsoft Office, IE, SMS, Active Directory, Exchange Server 5.5 and 2003, Outlook; Microsoft Windows Server 2003, DHCP, DNS; Cisco Works 2000; HP Open View; Remedy; Novell Client and GroupWise; Cisco CallManager version 4.1

Hardware: Low End Cisco routers and switches (2500, 2600, 2900, 3500, 4500) High End Cisco routers and switches (6000, 6500, 7300, 12000); Low End Juniper routers (M7, M10, M40); High End Juniper routers (T320, T640) HP and IBM workstations, Hughes Satellite Equipment

PROFESSIONAL EXPERIENCE:

Confidential, Saint Louis, MO

Senior Network Engineer

Responsibilities:

  • Works on the Enterprise Network Infrastructure Initiative team.
  • Responsible for special projects including upgrading the Confidential WAN/LAN infrastructure for all of Confidential ’s classified and non-classified networks.
  • Lead Technician on multiple projects responsible for strengthening the security of all Confidential ’s routers and switches.
  • This project was designed to help make the Confidential WAN/LAN more efficient, DISA STIG compliant, and easier to manage/maintain for both existing and new devices as well as proactively preventing it from unauthorized users.
  • Work together with the Cisco resident engineers and Juniper resident engineers to design, develop and upgrade the Confidential Networks.
  • Extensive Engineering performed on Juniper routers/switches to include but not limited to T640’s, M320’s, MX480’s, MX10’s, MX5’s, M10’s and EX 4200’s.
  • In depth knowledge of Juniper hardware components which includes FPC’s, PIC’s, SFP’s/XFP’s, Routing Engines, Control Boards and more.
  • Responsible for maintaining Ciena 3606’s and 3616’s, and building digital cross connects for circuits.
  • Tasked with many high visibility projects from lead Confidential government officials and produces positive results with all projects that is assigned to.

Confidential, O’Fallon, IL

Network Consultant

Responsibilities:

  • Provide clients with outstanding Cisco Partner Support and Knowledge in the areas of Voice, Wireless, Security and Routing and Switching.
  • Performs Cisco Wireless Site Surveys and install all types of Cisco Access Points and Cisco Wireless LAN Controllers.
  • Performs Cisco Voice over IP (VOIP) installs which include Cisco Unified Communications Manager (CUCM) versions 5-8.
  • Installs Cisco Routers and Switches and provides customers with CCIE level knowledge of their network and gives customers recommendations on improving network performance.

Confidential, Scott AFB, IL

Network Design Engineer

Responsibilities:

  • Provides Tier 2 network support from the Global Network Support Center (GNSC) to all military branches within Confidential.
  • Responsible for advanced troubleshooting complex networking issues that may arise with the DISA CONUS network and between DISA and our customers.
  • Performs router upgrades and also performs hardware upgrades on both Juniper and Cisco routers/switches (All platforms).
  • Responsible for troubleshooting escalation issues in which our tier 1 technicians are unable to find a resolution.

Confidential, Scott AFB, IL

Network Controller

Responsibilities:

  • Provides outstanding network troubleshooting skills and the ability to isolate network outages leading to the resolution and/or escalation of a network outage.
  • Integral part of IP Network Operations Center (NOC) team providing accurate and precise knowledge to customers quickly.
  • Consistent Remedy support providing the ability to open, troubleshoot and close customer tickets.
  • Proactively monitors HP Openview to target and resolve network outages/issues.
  • Has troubleshot and helped fix over 2,000 remedy trouble tickets within the last year.
  • Responsible for mentoring others within the IP NOC on how to correctly troubleshoot and isolate network problems down to a single fault area.
  • Proactively advancing career in network infrastructure by obtaining top of the line IT certifications relevant to computer networking.

Confidential, St. Louis, MO

Associate Network Specialist

Responsibilities:

  • Performs weekly network/satellite backups to ensure network stability is achieved.
  • Performs preventative maintenance on network devices including IOS code upgrades, switch/router configuration changes, power supply replacement, Ethernet card replacement and Supervisor module replacement.
  • Effectively monitors, manages, maintains and troubleshoots network errors/problems and provides reliable solutions.
  • Minimized company network downtime by effectively isolating, troubleshooting and resolving network issues on many different occasions.
  • Performed multiple network and satellite backup procedures to ensure network uptime is maximized.
  • Coordinated and Performed monthly contingency tests on backup links in various networking environments.
  • Provided vendor support and hardware configuration during satellite equipment installation at branch offices.

Confidential, Elmendorf AFB, AK

Communications - Computer Systems Operator

Responsibilities:

  • Trained and mentored new Help Desk Technicians in the CCC procedures.
  • Developed computer/network problem resolution documents for technicians.
  • Configured and setup training/test room which consisted of 20+ workstations, 2 Windows 2003 servers, 1 Cisco 2950 series switch and 1 Cisco 2600 series router.
  • Received Air Force good conduct medal.
  • Responsible for providing the 3rd Communications Squadron Commander with the most up-to-date information regarding all network systems/nodes on Elmendorf AFB on a regular basis.

Confidential, Anchorage, AK

Engineering Aide

Responsibilities:

  • Created database for easy tracking of network equipment.
  • Assisted network engineers in network design and implementation.

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