SUMMARY

• 11 Plus years of experience in IT experience in the areas of infrastructure planning, build, design, implementation, support and user training for various intranet/internet applications, and 8 plus years of extensive experience in IBM WebSphere administration and middleware.
• Extensive experience in installation, configuration and maintenance of WAS / 8.5.5/8.0/7.0/6.1 , and 6.0 ND, MDM, BPM/WODM/WSRR/WESB v8.0, WCS v7.0.0.9, WXS v8.6 and IIB 10 in clustered and non - clustered environments on AIX, Solaris, UNIX, Linux, HP-UX and WINDOWS 2000/2003 platforms,
• Extensive experience in Installation, configuration and maintenance of WebSphere Commerce server7.0.0.8, Solr search, WebSphere extreme scaling Catalog and WebSphere extreme scaling container 8.6.0.8
• Experience in Installation, Configuration and Administration of, JBoss Application Server, Apache v2.0, Tomcat Application Server v 5.5/6.0
• Experience and Strong technical knowledge includes IBM and Oracle products middleware products.
• Experience in WebSphere Application server and Process Server implementation, fail-over support, workload management (WLM) using horizontal scaling and vertical scaling and performance tuning, Web server setup, complex secure sockets layer (SSL) configuration on IBM HTTP Server 1.3.x/2.x/6.x and Apache Servers,
• Experience in deployment of J2EE application Archives (war, ear) on WebSphere Application Servers ND, WebLogic.
• Experience with monitoring the JVM performance, Heap Size, garbage collection, JDBC Pools, periodic testing and support of Web Environments with respect to High Availability and Disaster Recovery,
• Extensive knowledge of J2EE Architecture (JSP, EJB, JDBC, JNDI, JMS)
• Experience in opening problem ticket with IBM, Oracle and AEM to resolve the complex problems with product.
• Three years of experience in Amazon Webservices, IBM Bluemix and concepts of Azure cloud computing,
• Extensively worked on Continuous Integration, automation and deployment using various CI Tools like Jenkins, Maven, GitHub, Ant, Chef, Puppet, Dockers and Ansible, CAST, SonarQube, Selenium, Junit, WhiteHat, CloudBees, Liquibase, AppDynamics, Splunk, Nexus, JIRA, PAAS platforms or similar.
• Strong understanding of Agile and the software development life cycle, specifically design, debugging, testing and documentation
• Expertise in managing of library versions and deprecated code, Design and sequencing of automated builds& test runs and Troubleshooting expertise build failures due to dependencies, tests, etc.
• Experience in working with Akamai, F5 Big-Ip load balancer teams
• Good working experience in all the UNIX flavors like, AIX, Solaris, Red Hat Linux SUSE Linux, HP-UNIX, etc,
• Knowledge of Web services (SOAP, REST, WSDL and UDDI) and XML,
• Having good experience in Tivoli Access Manager and Tivoli Federated Identity Manager.
• Experience in AWS server, Elastic concepts and increased capacity of servers.
• 4 plus years source control tool experience (e.g. Subversion, Maven, ClearCase)
• Single-Sign-On configuration experience
• Experience in monitoring APM with CA Wily Introscope, Dynatrace, ITCAM, AppDynamics.
• Worked on LDAP configuring WAS, WPS, BPM and WODM etc.
• Excellent client relation skills and the drive to complete tasks effectively and efficiently where customer services and technical skills are demanded as well as the ability to communicate effectively with all levels of management and the client community.

TECHNICAL SKILLS

Software: IBM WAS v6.0/6.1/7.0 ND, WebSphere Process Server. 6.1/7.0, WAS/ BPM/WODM/WSRR/WESB/ v8.0, 8.5.5, IBM MDM 10,11.4, 11.5 TFIM, TAM WCS 7.0.0.8, WXS v8.6.0.8, IIB 10.

Hardware/OS: UNIX, IBM AIX, Sun Solaris, Red Hat Linux, SUSE Linux, HP-UX Windows NT/2000

Web Servers: Apache, I planet, IIS, IHSBasic Languages JAVA, HTML, ASP, Shell ScriptingDatabases DB2, Oracle 9i/8i/8/7.x, SQL Server 2000, MySQLNetworking TCP/IP, DNS, HTTP, LDAP, SMTP, VPN, SSH, SSL, Ethernet, DHCP, Firewalls, DMZ, Load Balancers.

Tools: MS OFFICE (Word, Excel), MS Visio, Dream weaver MX, Flash MX, Adobe Photoshop, Snagit, winscpCloud AWS, IBM Bluemix, Azure.

Buildtools: Jenkin, Maven, CVS, Subversion, Dockers, Chef and Puppets.

Monitoring tools: AppDynamics, Splunk, CA Wily Introscope, ITM, ITCAM, Site scope, spotlight.

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Sr Middleware Infrastructure/ DevOps Engineer

Responsibilities:

• Installed, configured and administered, IBM InfoSphere MDMv11.5, BPM 8.5.5/8.0, WAS 8.5.5/8.0/7.0 ND on AIX, Linux and Windows environments.
• Configured virtual AIX on IBM Bluemix Cloud and Installed, Administered WebSphere Application Server 9.0 and IIB 10.
• Installed Refresh packs and fix packs for IBM MDM.115 and BPM Process Center and Process Server 8.5.5 to 8.5.6.
• Migrated all older systems of WAS 7.0.0.21 ND to WAS 8.5.5.6 ND systems and installed new upgrade version of CGI and LACOUNTY grown applications code.
• Installed and configured BPM Process Center, Process Servers and successfully deployed snapshots using Process Center Admin Console.
• Installed Jboss 6.1 EAP on Amazon Webservices, Configured and deployed Adobe Life Cycle Experience Manager and opened DayCare ticket with Adobe.
• Maintained SVN repositories for DevOps environment: automation code and configuration
• Edited bash scripts to redact sensitive data from Apache access and error logs using a sed expression, deploy WAR files to environments in parallel.
• Managed Amazon Web Services for the Customer360 project including configuration and deployment of all required infrastructure, administrative tasks, and budgeting.
• Wrote Puppet Manifest files to deploy automated tasks to many servers at once
• Automation of disable and enable nodes in F5 load balancer prior and after code deployment.
• Working experience in creating and/or maintaining continuous integration/continuous deployment/automated configuration management systems.
• Strong background in Linux/Unix administration
• Working knowledge of git and GitHub, Ansible, Jenkins, Selenium, AWS environment, Junit, Docker, AppDynamics, Splunk, JIRA, PAAS platforms or similar.
• Created and configuredAWS EC2 instances,S3 buckets,ELB, ASG, Route 53 DNS entries, VPC,Security groups, Cloud Formation templates, Cloud Watchmonitoring alarms etc.
• CreatedIAM users, groups and rolesand granting permissions for differentAWSresources.
• Created various policies usingAWS Policy Generatorand attach them toIAM rolesas required.
• Enabledcross-account accessusingIAM rolesto give users access across AWS accounts when they need it.
• EnabledMulti-factor authentication (MFA)to AWS account and to individualIAM usersfor extra security.
• Good understanding on Process Center and its ability to integrate with the runtime Process Servers.
• Built and deployed Process Apps from Process Center Repository to Process Servers, worked with both online and offline process server’s deployments
• Deployed various BPEL, SCA and BPMN Process Apps to Process Server,
• Deleted unused, unnamed and named Process App and Snapshots from Process Center v8.5.6 and Process Server 8.5.6
• Created groups and users in the Process Center Admin and Process Server Admin,
• Regular Support in Task Cleaning, Rebuilding Index and unused instance cleaning to improve the Process Server performance,
• Strong experience in troubleshooting Commerce server and BPM environment related issues and server issues.
• Configured Business Space, installed event widgets, created and customized pages in Business Space. Opened critical PMR with IBM to solve the problems in the WebSphere application Server and collected the MustGather information according to IBM requirement,
• Installed IHS and Apache Web Server and Configure http, https on Red hat Linux,
• Configured Commercial SSL certificate and Self-Signed SSL certificate in IBM HTTP with WAS and MDM.
• Involved in creating DNS record for backend servers in F5 Load Balancer and configured SSL certificate.
• Configured Global Security with Active Directory, and Managed user and user group in WAS.
• Integrated IBM MDM with LDAP, and mapped AD service accounts with MDM default service accounts,
• Involved in troubleshooting IBM MDM environment issues, dropped DB2 table and recreated the table.
• Provide the IBM MDM access to the user using the Active Directory service accounts.
• Tested the IBM MDM database connections and update all application related properties like, Inspector, web reports, accessweb and ibminitiatews and enable ssl at application level and WAS Cell level.
• Updated IBM MDM 11.5.0.2 to 11.5.0.4 patch, also applied intermfix.
• Successfully Upgraded IBM MDM 11.5.0.4 to IBM MDM 11.6, after the backup made.
• Communicate the issues to IBM MDM issues to IBM and Application team and resolved.
• Deployed IBM Tivoli Federated Identity Manager customer solutions leveraging combinations of the Federated Single Sign-On, Web Services Security Management, mapping rules, and Federated Provisioning services.
• Working knowledge of IBM Tivoli Federated Identity Manager subsystems
• Administered various Log files like Product logs, Installation logs, administered server logs, Application server logs were monitored during troubleshooting for reported errors.
• APM monitored using Slunk and Dynatrace.
• 24/7 Production Support.
• Environment: IBM MDMv11.5, WAS 7.0 ND/WAS 8.5.5.6 ND, BPM v8.0/8.5, Red hat Linux, IIB 10, IBM HTTP v7.0, Apache v2.0, Windows 2003, Oracle 11g, DB2 UDB, CVS, Dynatrace, ITM, Amazon Webservices Environment, IBM Bluemix. Jenkin, Puppet, SVN, Docker, Confluence. Ansible, git and GitHub, Selenium, Junit. Docker, AppDynamics, Splunk, Nexus, JIRA.

Confidential, Mooresville, NC

WebSphere Commerce Server Admin/ Production Support

Responsibilities:

• Monitored all the sites and no of concurrent hits for Mobile and Desktop and sent status report to IBM for every 30 minutes for production environment.
• Monitored data base connections for every 30 minutes and no of thread in JVM’s.
• Monitored all 90 JVM’s SystemOut.log and SystemErr.log information, to see if there is any hung or incomplete job that failing and Out of Memory errors. Monitored all 90 JVM’s minimum and maximum heap usage for every 30 minutes.
• Using DynaTrace captured mobile and desktop concurrent hits and purchases information for every 30 minutes and made a status report and sent to IBM for review.
• Attended every hour meetings throughout shift with IBM and Confidential ’s and communicated successfully about the application and WebSphere Commerce performance.
• Communicated regarding Black Friday sale and Cyber Monday sales and banner change to IBM and the problem we encountered in the night shift.
• Shared the knowledge with morning shift and communicated the problems and incident that accorded in the night shift.
• Supported for 12 hours’ holiday night shift in onsite 8:00 PM to 8:00 AM for 5 days.

Environment: IBM WCS v7.0.0.9, Oracle Endeca search, WXSv8.6.0.8, WXS, WAS v7.0, AIX and Red hat Linux, IBM HTTP v7.0, Jinkins, Windows 2003, Oracle 11g, DB2 UDB, CVS, ITM, Dynatrace, Akamai, Site alerts, Site scope and Splunk, Dynatrace.

Confidential, New Albany, OH

WebSphere/ DevOps Engineer

Responsibilities:

• Configured Redhat Linux box on Amazon WebServices and Installed, administered WebSphere Commerce server7.0.0.8, Solr search, WebSphere extreme scaling Catalog and WebSphere extreme scaling container 8.6.0.8, BPM, WAS 8.5.6/8.0.1 on Linux environment.
• Installed Refresh packs and fix packs for WebSphere Commerce and BPM Process Center and Process Server 8.5.6 to 8.5.6
• Installed and configured Process Center and Process Servers.
• Built and deployed Process Apps from Process Center Repository to Process Servers, worked with both online and offline process server’s deployments
• Integrated Business Monitor to BPM for Business user’s perspective.
• Deployed various BPEL, SCA and BPMN Process Apps to Process Server,
• Extensive expertise in working with Human Task Management(HTM) capabilities of the BPM, Business Space, Business Process
• Choreographer, Business Monitor, Process Portal, Performance Data viewer and Process Admin
• Deleted unused, unnamed and named Process App and Snapshots from Process Center v8.5.6 and Process Server 8.5.6
• Created groups and users in the Process Center Admin and Process Server Admin,
• Regular Support in Task Cleaning, Rebuilding Index and unused instance cleaning to improve the Process Server performance,
• Strong experience in troubleshooting Commerce server and BPM environment related issues and server issues.
• Configured the WAS environment for High Availability and Scalability.
• Creating a new instance in to the prod in AWS, using EC2.
• Created and configuredAWS EC2, ELB, ASG, Route 53 DNS entries, VPC,Security groups, Cloud Formation templates, Cloud Watchmonitoring alarms etc.
• CreatedIAM users, groups and rolesand granting permissions for differentAWSresources.
• Created various policies usingAWS Policy Generatorand attach them toIAM rolesas required.
• Enabledcross-account accessusingIAM rolesto give users access across AWS accounts when they need it.
• EnabledMulti-factor authentication (MFA)to AWS account and to individualIAM usersfor extra security.
• Good understanding on Process Center and its ability to integrate with the runtime Process Servers.
• Installed and administered Atlassian tools like Bit, Jira and Confluence
• Responsible for design and maintenance of the Subversion/GIT Repositories, views, and the access control strategies.
• Able to create scripts for system administration using languages such as Power Shell, BASH and Python.
• Implemented Continuous Integration & Delivery framework using GitHub, Jenkins, Maven.
• Hosting applications with in AWS Cloud.
• Using GIT /Git Hub tool as the source code repositories for all projects and for all build release repository.
• Configured Business Space, installed event widgets, created and customized pages in Business Space. Opened critical PMR with IBM to solve the problems in the WebSphere application Server and collected the MustGather information according to IBM requirement,
• Installed IHS and Apache Web Server and Configure http, https on Red hat Linux,
• Configured Commercial SSL certificate and Self-Signed SSL certificate in IBM HTTP with WAS.
• Configured Global Security with LDAP, Managed user and user group in WAS.
• Deployed IBM Tivoli Federated Identity Manager customer solutions leveraging combinations of the Federated Single Sign-On, Web Services Security Management, mapping rules, and Federated Provisioning services.
• Troubleshoot Complex Environments and deploy problems.
• Worked on anywhere between Servers and supported from Dev, Test, UAT, Staging and Prod.
• Worked on Amazon AWS server and create Virtual machines,
• Monitored the Applications(APM) CPU, Physical memory, response time & interval for the servers using Dynatrace, Site Alert, Spot Light and Splunk’s
• Administered various Log files like Product logs, Installation logs, administer server logs, Application server logs were monitored during troubleshooting for reported errors,

Environment: IBM WCS v7.0.08, WXSv 8.6.0.8, WXS, WAS/BPM v8.0/8.5, Red hat Linux, IBM HTTP v7.0, Apache v2.0, Windows 2003, Oracle 11g, DB2 UDB, CVS, Dynatrace, Akamai, Splunk and Spot Light, AWS, Jenkin, GitHub, Maven, Puppet, Dockers, AppDynamics, Splunk, Dynatrace.

Confidential, Mooresville, NC

WebSphere Commerce Server Admin/ Production Support

Responsibilities:

• Monitored all the sites and no of concurrent hits for Mobile and Desktop and sent status report to IBM for every 30 minutes for production environment.
• Monitored data base connections for every 30 minutes and no of thread in JVM’s.
• Monitored all 90 JVM’s SystemOut.log and SystemErr.log information, to see if there is any hung or incomplete job that failing and Out of Memory errors. Monitored all 90 JVM’s minimum and maximum heap usage for every 30 minutes.
• Using DynaTrace captured mobile and desktop concurrent hits and purchases information for every 30 minutes and made a status report and sent to IBM for review.
• Attended every hour meetings throughout shift with IBM and Confidential ’s and communicated successfully about the application and WebSphere Commerce performance.
• Communicated regarding Black Friday sale and Cyber Monday sales and banner change to IBM and the problem we encountered in the night shift.
• Shared the knowledge with morning shift and communicated the problems and incident that accorded in the night shift.
• Supported for 12 hours’ holiday night shift in onsite 8:00 PM to 8:00 AM for 5 days.

Environment: IBM WCS v7.0.0.9, Oracle Endeca search, WXSv8.6.0.8, WXS, WAS v7.0, AIX and Red hat Linux, IBM HTTP v7.0, Jinkins, Windows 2003, Oracle 11g, DB2 UDB, CVS, ITM, Dynatrace, Akamai, Site alerts, Site scope and Splunk.

Confidential, Niles, IL

Sr Middleware/ DevOps Prod Support

Responsibilities:

• Installed, configured and administered WebSphere Commerce server7.0.0.6, Solr search, WebSphere extreme scaling Catalog and WebSphere extreme scaling container 8.5
• Configured Redhat Linux box on Amazon WebServices and Installed, configured and administered WebSphere BPM, WAS 8.5.5/8.0.1 on Linux environment,
• Installed Refresh packs and fix packs for BPM Process Center and Process Server 8.5.5.0 to 8.5.5.1.
• Installed and configured Process Center and Process Servers.
• Good understanding on Process Center and its ability to integrate with the runtime Process Servers.
• Built and deployed Process Apps from Process Center Repository to Process Servers, worked with both online and offline process server’s deployments
• Deployed various BPEL, SCA and BPMN Process Apps to Process Server,
• Extensive expertise in working with Human Task Management(HTM) capabilities of the BPM, Business Space, Business Process
• Choreographer, Business Monitor, Process Portal, Performance Data viewer and Process Admin
• Deleted unused, unnamed and named Process App and Snapshots from Process Center v8.5.5.1 and Process Server 8.5.5.1
• Created groups and users in the Process Center Admin and Process Server Admin,
• Regular Support in Task Cleaning, Rebuilding Index and unused instance cleaning to improve the Process Server performance,
• Strong experience in troubleshooting BPM environment related issues and server issues.
• Implemented Software Configuration Management strategies for various applications according to the agile process using Git/GitHub.
• Imported and managed multiple corporate applications in Git.
• Created Git workflows and appropriate meta-data, performed merges, and executed builds on a pool of dedicated build machines.
• Defined and implemented build and deployment strategies for all applications.
• Developed and maintained UNIX/Perl/ANT scripts for Java/J2EE build and releasetasks.
• Administered JIRA workflows, permission schemes, notifications schemes and screen schemes.
• Integrated JIRA with Git, Confluence, Stash, Crucible and Jenkins.
• Automated the cloud deployments using chef, python,
• Deployed Puppet, Puppet Dashboard and Puppet DB for configuration management to existing, infrastructure.
• Worked on Amazon AWS server, configured elastic groups, increased volumes and configured Virtual Machines.
• Administered various Log files like Product logs, Installation logs, administer server logs, Application server logs were monitored during troubleshooting for reported errors,
• Monitored the Applicaion, CPU, Physical memory, response time & interval for the servers using Dynatrace and Splunk.
• Supported 24/7 on call rotation basis.

Environment: IBM WAS/BPM v8.0/8.5, WCS 7.0.0.6 Red hat Linux, IBM HTTP v6.0, Apache v2.0, IHS, Windows 2003, Oracle 11g, DB2 UDB, CVS, TAM, TFIM, AWS Cloud Servers, Dynatrace and Splunk, Chef, Jenkin, GitHub, Dockers. Puppet.