SUMMARY

• Sixteen years of excellent Technical experience as Lead DevOps Engineer, Production support, Infrastructure Support & System Administrator using analytical skills demonstrated skills in multiple areas including requirement gathering, design, documentation, defect management, development, application/production/infrastructure support.
• Experience in Telecom, Banking & Financial, Insurance Services domain, Digital Imaging and Printing for USA, APAC and UK clients (BCBS, UBS, Confidential, Confidential Corporation, Confidential & EFI ).
• Strong experience in Investment Banking, Trading Support, Mortgage Technology, Payment Systems, Capital Market & Risk Management.
• Strong expertise in working in multiple roles primarily as DevOps Engineer/Application Support/Production Support, Strong experience on DevOps activities such as Continuous Integration, Continuous Delivery (CI/CD) using automation tools like Jenkins, Chef, Puppet & AWS (Amazon Web Services).
• Experienced in Linux/Unix system Administration, System Builds, Server Builds, Installations, Migration, Upgrades, Patches, Trouble shooting on RHEL 4.x/5.x, Subversion (SVN), ClearCase, GIT.
• Strong expertise in Jenkins, GitHub, Puppet, Artifactory, IBM Bluemix, AWS cloud and all internal build systems for the core development team on an enterprise - level Java-based cloud orchestration/automation tool.
• Experience in creating Jenkins Jobs to automate Maven Application Builds by pulling code from GIT and GitHub repositories.
• Expertise in Implemented End to End automated CI/CD pipeline for build and deployments using Jenkins, groovy & shell scripting, UrbanCode Deploy with stages like checkout, unit testing, build and package, deploy to test and QA, End to End UI testing.
• Strong experience in Configuring Splunk repository manager for managing the Maven artefacts and Implementation of JIRA tool for project tracking and work flow control.
• Used Maven as build tools on core Java projects for the development of build artefacts on the source code and deployed them on Tomcat/JBoss, IBM Websphere servers.
• Worked extensively with Maven build tools for writing build.xml and pom.xml files respectively.
• Experience in writing Maven pom.xml and build.xml for build scripts.
• Expertise configuration management tools like chef, puppet and Jenkins.
• Expertise in Continuous Integration (CI) and Continuous Delivery (CD) process implementation fusing Jenkins along with Python and Shell scripts to automate routine jobs.
• Extensively worked on Hudson and Jenkins for continuous integration and for End-to-End Implementation
• Experience in Software Build & Release Management, Source Code & Configuration management, and System Administration.
• Extensive experience in designing, building, deploying, scheduling and troubleshooting on application, production and infrastructure projects.
• Well versed with project management methodologies Software Development Life Cycle (SDLC) like Agile Scrum and Waterfall.
• Managed clients, business, vendors and other stake holders by providing on time delivery as per SLA time.
• Experience in Leading onshore/offshore team on multiple applications and bringing them up to speed on various support tasks.
• Strong hands on experience in ITIL Framework for Incident/change/problem management & CAB meetings.
• Strong leadership experience, with ability to provide direction, motivation and fostering a culture that has high standard of ethics & professionalism.
• Highly proficient in preparing Business Requirement Documents (BRD), Functional Requirement Documents(FRD), User Requirement Document (URD), Use Cases and Unit Test Plans.
• Hands on Automation experience in Unix Shell Scripts for System Health Monitoring for applications and regular BAU activities.
• Worked defect lieutenant, responsible for daily defect reporting, conducting review meetings with all the stake holders for analysis and prioritization.
• Expertise in Database skills, including Object Oriented Programming and development knowledge.
• Excellent experience in Managing and Automated Application Monitoring by using Blade Logic & Autosys Job Scheduler.
• Solid reputation for integrity and ability to work effectively with Staff members.
• Ability and willingness to learn new technology and deliver results in a timely manner.

TECHNICAL SKILLS

Languages: Developing applications in Unix/Linux Shell Scripting, Oracle SQL/PLSQL & Sybase.

Scripting Exp: UNIX Shell Scripting, Perl Scripting, Sed, AWK, Selenium knowledge.

RDBMS: Oracle 9i, 10g, 11g, Sybase 7.7.1, SQL Plus, My SQL.

ITIL: BMC Remedy, Service Now, Incident Management, Change Management and Jira ticket.

Repository: Configuration Management Tools (CVS, VSS, CMVC, Subversion, Git/GitHub).

O/S: Windows XP, NT/2008/2012, Sun Solaris, HP-UX, IBM-AIX, Red Hat Linux Release 6.4, Ubuntu, Fedora Core.

Storage: NAS FAS series Ontap 9.0

Networking: UNIX networks, IPC, BSD Socket programming, TCP, UDP, IPC, HTTP, HTTPS.

DevOps Tool: Jenkins, Chef, Puppet, AWS, IBM UCD(UrbanCode deploy), Docker, Splunk, AppDynamics, Ansible.

Tools: Expertise: Oracle SQL Developer, Test Director 8.0, SMART 6.3, HP Quality Centre, IBM Rational Clear Case / Clear Quest, Rational Tool Concert, BMC BladeLogic/AutoSys Job Scheduler, IBM WebSphere MQ Queue /JBOSS EAP 6 Application Server, Oracle WebLogic Server 11g, Apache TOMCAT 8.0, TOAD, Rapid SQL, DB Artisan Sybase ToolGNU Debugging tool, Make File, SSH, SCP, VMware Virtualization, Big IP F5 Load Balancer.

PROFESSIONAL EXPERIENCE

Confidential, Quincy, MA

Release manager / Senior DevOps Engineer

Responsibilities:

• Oversee the creation and maintenance of a continuous process improvement that increases the team effectiveness and improves the user experience with the support process of 110+ application suites.
• Integration of Splunk, Jenkins, Urban Code Deploy with Patterns/Release, Confluence, Jira and Cloud Foundry.
• Responsible for GIS UCM Release engineering and deployment for Clear Case and Clear Quest projects.
• Replaced existing manual deployment and management processes with Chef.
• Extensively used Ruby scripting on Chef Automation for creating cookbooks comprising all resources, templates, attributes.
• Created customized AMIs based on already existing AWS EC2 instances by using create image functionality, hence using this snapshot for disaster recovery.
• Responsible for developing and maintaining build, deployment scripts for test, Staging and Production environments using Ant.
• Configured the user accounts for Continuous Integration - Jenkins, Nexus and Sonar.
• Involved in AWS Cloud management and Puppet automation.
• Responsible for managing the Chef Client nodes and upload the cookbooks to chef-server from Workstation.
• Worked closely with the setting up of the Configuration Management Tools Chef and automation of the infrastructure with Chef that included migrating from the current infrastructure workflow to the new workflow.
• Support Clear Case issues, provide infrastructure support for rational environment including certified build machines, product upgrades, etc.
• Responsible for providing L2 and L3 support for the GIS UCM and Non UCM Cloud and Non-Cloud applications.
• Involved in distributing code into different environments after validation of approvals (for Rational deployments only).
• Responsible for Package creation and maintenance of Tivoli and Build Forge.
• Design and setup of CI tools like Jenkins
• Used AWS cloud services to launch Linux and windows machines, created security groups.
• Involved in complete installation and hosting was automated with AWS CloudFormation.
• Involved in Rational Project Creation including Build Forge.
• Responsible for Project review forms send by the users and support for GSR requests.
• Coordinate changes related to the IT Change Management, Development Team, Business and Applications Managers.
• Lead the team and communicating to the clients and handling escalations.
• Monitored Autosys jobs; Analysed and troubleshoot all the real time issues coming from the applications.
• Hands on with writing shell scripts for application monitoring, doing routine support task.
• Integrated Subversion into Hudson/Jenkins to automate the code check-out process.
• Provided application support for Cash View management.
• Provided code Distribution Services and Automation Support to GIS Application team.
• Responsible for deploying code to DEV, UAT and Production environments.
• Perform pre-deployment validations for all code and database requests to increase accuracy and to reduce potential risks to the business.
• Guide users for improvement for deployment process on existing applications and update the SOP’s for all quarters and get it approved.
• Integrate with other Service Delivery areas to enhance support capabilities and increase quality of service.
• Did support provided worldwide (NA, EMEA, JAPAN, AUS, etc).
• Responsible for providing On Call support (24/7) hours.
• Involved in commitment towards innovation of services to meet and exceed the evolving business needs.

Confidential

Build and Release manager

Responsibilities:

• Experience in writing Ant build.xml for build scripts.
• Monitored Autosys jobs; Analysed and troubleshoot all the realtime issues coming from the applications.
• Migration of source code from cvs, pvcs to Subversion version control.
• Involve in Build and Release Management for Confidential Bank.
• Involve in Deployment Management of Artifacts on the environments.
• Migration of PVCS repository to Subversion repository at Confidential .
• Automation of WPS Build using Hudson Continuous Integration.
• Automation of Package Build using Rational Build Forge.
• Managed the Confidential Bank Environments and code promotion from different env Dev, ST, SIT & Pre prod.
• Migration of the ClearCase source codebase to Rational Team concert.
• Management of Asset (Artefacts) on Rational Asset Manager (RAM).
• Managed Rational Team Concert (RTC) Repository for Confidential Bank.
• Managed Rational Build Forge for automation of Builds.

Confidential

Build and Release manager

Responsibilities:

• ClearQuest Change management process
• Responsible to host Governance Board meeting,
• Active member of CCB Board and responsible for any Tools change.
• Responsible Setup and configuration Rational Requisite pro tool for requirement analysis.
• Responsible to maintain SCM Release process and policies.
• Responsible to manage all the Rational tools support and Licensing issue.
• Installation and Configuration of New Rational Tools
• Involved in the demonstration of the Rational tools to customers.
• Participation of Weekly customer call and give a review about the Rational tools

Confidential

Clearcase admin/ Build and Release manager

Responsibilities:

• Rational ClearCase and ClearQuest Infrastructure maintenance.
• Source code management using UCM ClearCase and ClearQuest
• Responsible for Upgradation of ClearCase 7.0.0 to Enterprise ClearCase 7.1.1.
• Providing the privileges to the Users and fixing the permission related issues, supporting them for setting the region on the clear case control panel.
• Housekeeping and maintenance on the Rational infrastructure.
• Importing the source codes to the ClearCase based on the user’s requirement.
• Maintained generalized VOBs for the organization.
• Responsible for global application of VOB Triggers
• Monitoring and troubleshooting of Clear case
• Assist development teams in packaging, scripting the builds using clearmake, make and Javac compilers.

Confidential

Senior Unix admin/ClearCase admin

Responsibilities:

• Responsible for Managing Unix infrastructure, Storage infrastructure and Redhat ESX infrastructure.
• Manage the Deskside and windows team
• Responsible for the forecast and Planning quarterly and yearly Infrastructure budget and resources.
• Responsible for the Performance Capacity management.
• Responsible in Design and implementation of architecture migration of clearcase servers from v20 .06 to multisite on Solaris 8 to Redhat 4.x,
• Responsible for Design and Implement of NAS Ontap FAS 3000 series storage for the Clearcase Vobs and view store.
• Responsible for Design and Implement of Veritas Netbackup 6.0 MP 5 for Backup.
• Responsible for Source code migration from CVS to Subversion 1.4.6 Servers for Best Germany.
• Responsible for the upgradation of the source code repository Subversion from 1.4.6 to 1.6
• Responsible for Design and Implement Vmware ESX Redhat servers. Lab manager and Vmotion.
• Responsible for Implementation of Mac Desktop and Servers for Printing testing.
• Responsible for the Build and release management for the source code clearcase using Clearmake.