- More than eight years of experience in IT with a Bachelor degree, VCP, MCSA & MCTS.
- Experienced in managing Virtualization, Storage, Windows Server, Active Directory, Exchange Server, Backup, MS SQL Server, Switch, Firewall, and Linux Servers etc.
- Years of hands on experience in troubleshooting Hardware include (Dell PowerEdge, HP ProLiant & Blade) Servers, Switch and FAS (SAN) devices etc.
- Quickly adapt in new environment; Self - directed, Strong analytical, troubleshooting and problem solving skills. Being socially-responsible, disciplined and well-travelled.
Confidential, San Antonio, TX
- Develop, build and troubleshoot VMware Virtual infrastructure, Windows and Linux Servers etc.
- Deployed, configured and managed VMware vCenter, Cluster, Hypervisor, HA, DRS, FT, P2V, virtual server clustering & cloning.
- Configured and manage LUNs, NFS, iSCSI, FC and FCoE on VMware cluster and datacenter etc.
- Upgraded VMware vSphere environment from 4/5-6, ESXi upgrade and Patching.
- Configured and troubleshoot Dell PowerEdge, HP ProLiant series Servers, network, switch, VLAN, trunk, Firewall, and analyze teh root cause for vSphere environment.
Tools: /Platform: vCenter 4.1-6, ESX 4.1-6, Windows 2008/2012, Linux Red Hat/CentOS/Ubuntu, SAN (EMC/NetApp), NAS, DNS, Active Directory, MS SQL, WSUS, ESX CLI, PowerShell
Sr. Server Analyst
- Responsible for managing Windows Server, Exchange Server, MS SQL Server, MS Azure, Virtualization (VMWare & MS Hyper-V), Storage (NetApp), Backup (CommVault, Veeam & SnapProtect), Linux Server (Red Hat/CentOS) and Tape Library (Quantum Scalar i500) etc.
- Design, implement and administer VMWare Virtualization infrastructure (vSphere 4.0-5.5), clustering, HA, DRS, FT, P2V, V2V and cloning etc.
- Troubleshoot, manage and administer Windows Server, AD, WSUS, IIS, Hyper-V, DHCP, DNS, Bind, RRAS, Terminal Services, PowerShell, KIX 32, DFS, ADFS, GPO, BES and MS Active Sync. Performed root cause analysis and system integration.
- Maintained system security, Firewall (Checkpoint & Sophos), Switches (Cisco & Dell), Router, Juniper remote access, MS Dynamics CRM/AX/Prophix and Accellion(FTP) etc.
- Managed NetApp Storage - Aggregates, LUNs, CIFS, NFS, iSCSI, FC, FCoE and HA etc.
- Managed and troubleshoot Hardware Dell PowerEdge, HP ProLiant, blade servers, FAS, Switch.
- Lead major projects include vCenter 5.1 to 5.5 migration and MS Azure Cloud migration etc.
- Provided Windows Server, Exchange Server, Virtualization, and Tier III Support.
- Manage and administer AD, DFS, GPO, DHCP, DNS, IIS and Print Server.
- Manage and administer physical servers includes Dell PowerEdge and HP ProLiant series. Worked with KVM, RAID, BIOS, Dell Open Manage, HP ILO, DSET & DRAC etc.
- Manage, configure and troubleshoot applications including (WellView, JD Edward, FieldView, Master Well List (MAWL), GIS, AutoCAD, Qbyte, Cognos, Quorum TIPS, PGAS, Maximo, AFE Navigator, AccuMap, CheqMaster, WebEx, and MS Office 2003/2010 suite) etc.
Tools: /Platform: Windows Server 2003/2008, Exchange 2010, ESX 4.1/5.0, SCCM, BES, Cisco Unity, BigBrother, iSCSI, FC, CIFS, NFS, SSH, PowerShell, VBScript and Remedy etc.
- Administer and supported Active Directory, GPO, DNS, DHCP.
- Manage and troubleshoot MS Windows 2003/2008, Exchange 2010, File Server and SQL Server.
- Provided Identity and Access Management support as user management, file share, application and database access.
- Troubleshot hardware (Desktops, Laptops, Printers, Scanners, Pagers, Docking Stations and PDA devices) and software (MS Office, Outlook, OWA, Citrix, VPN and Lotus Notes etc.
- Supported Client Operating Systems - Windows XP, Seven, Linux Red Hat. Other tools used as Ticketing System - ITSM, ARS and IAM.
System Support An alyst
- Managed and supported Windows Server 2003/2008, Exchange 2007, AD, DNS, DHCP
- Build/maintained teh File Servers, Application Servers and Print Servers.
- Configured RAID, Imaged Desktop/Laptop (SMS), Deployed hardware & software, Backup & Restore (Iron Mountain), IMAC, Nortel VPN and Encryption - Check Point etc. Installed, configured and troubleshot MS Office 2003/2007 and OWA. Troubleshot network related problems - TCP/IP, LAN/WLAN.
- Troubleshot and supported hardware and software related technical problems for Servers, Desktops, Laptops, Workstations, Printers and peripheral devices.
- Identified and prioritized system issues. Ticketing system - Service Center.